Tutorial Toolkit

WEBVTT
Kind: captions
Language: en

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In<00:00:00.320><c> today's</c><00:00:00.640><c> video,</c><00:00:01.040><c> I'm</c><00:00:01.280><c> going</c><00:00:01.360><c> to</c><00:00:01.520><c> teach</c><00:00:01.680><c> you</c>

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In today's video, I'm going to teach you
 

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In today's video, I'm going to teach you
how<00:00:02.000><c> to</c><00:00:02.159><c> edit</c><00:00:02.480><c> tracking</c><00:00:02.960><c> information</c><00:00:03.360><c> for</c><00:00:03.520><c> an</c>

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how to edit tracking information for an
 

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how to edit tracking information for an
order<00:00:04.000><c> in</c><00:00:04.160><c> Shopify.</c><00:00:05.520><c> Let's</c><00:00:05.839><c> jump</c><00:00:06.080><c> right</c><00:00:06.319><c> in.</c>

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order in Shopify. Let's jump right in.
 

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order in Shopify. Let's jump right in.
Start<00:00:07.520><c> by</c><00:00:07.759><c> going</c><00:00:08.000><c> to</c><00:00:08.080><c> the</c><00:00:08.240><c> Shopify</c><00:00:08.880><c> website.</c>

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Start by going to the Shopify website.
 

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Start by going to the Shopify website.
I'll<00:00:10.080><c> assume</c><00:00:10.400><c> you're</c><00:00:10.719><c> already</c><00:00:10.960><c> logged</c><00:00:11.360><c> into</c>

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I'll assume you're already logged into
 

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I'll assume you're already logged into
your<00:00:11.840><c> store.</c><00:00:12.639><c> Once</c><00:00:12.960><c> you're</c><00:00:13.120><c> in,</c><00:00:13.360><c> you'll</c><00:00:13.599><c> be</c><00:00:13.679><c> on</c>

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your store. Once you're in, you'll be on
 

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your store. Once you're in, you'll be on
your<00:00:14.000><c> main</c><00:00:14.240><c> dashboard</c><00:00:15.599><c> where</c><00:00:15.839><c> you</c><00:00:16.000><c> can</c><00:00:16.160><c> see</c>

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your main dashboard where you can see
 

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your main dashboard where you can see
your<00:00:16.560><c> store</c><00:00:16.800><c> overview,</c><00:00:18.240><c> recent</c><00:00:18.640><c> activity,</c>

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your store overview, recent activity,
 

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your store overview, recent activity,
and<00:00:20.160><c> shortcuts.</c><00:00:21.359><c> On</c><00:00:21.520><c> the</c><00:00:21.680><c> left</c><00:00:21.920><c> hand</c><00:00:22.160><c> sidebar,</c>

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and shortcuts. On the left hand sidebar,
 

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and shortcuts. On the left hand sidebar,
look<00:00:23.119><c> for</c><00:00:23.279><c> the</c><00:00:23.439><c> orders</c><00:00:23.840><c> section</c><00:00:24.160><c> and</c><00:00:24.400><c> click</c>

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look for the orders section and click
 

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look for the orders section and click
it.<00:00:25.600><c> This</c><00:00:25.840><c> is</c><00:00:26.000><c> where</c><00:00:26.160><c> all</c><00:00:26.400><c> your</c><00:00:26.560><c> orders</c><00:00:26.960><c> are</c>

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it. This is where all your orders are
 

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it. This is where all your orders are
listed.<00:00:28.240><c> Give</c><00:00:28.480><c> the</c><00:00:28.640><c> page</c><00:00:28.880><c> a</c><00:00:29.039><c> moment</c><00:00:29.279><c> to</c><00:00:29.439><c> load.</c>

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listed. Give the page a moment to load.
 

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listed. Give the page a moment to load.
Depending<00:00:30.400><c> on</c><00:00:30.560><c> your</c><00:00:30.720><c> connection</c><00:00:31.119><c> and</c><00:00:31.279><c> the</c>

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Depending on your connection and the
 

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Depending on your connection and the
number<00:00:31.599><c> of</c><00:00:31.760><c> orders,</c><00:00:32.399><c> it</c><00:00:32.559><c> might</c><00:00:32.719><c> take</c><00:00:32.880><c> a</c>

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number of orders, it might take a
 

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number of orders, it might take a
second.<00:00:33.920><c> From</c><00:00:34.160><c> your</c><00:00:34.399><c> list</c><00:00:34.559><c> of</c><00:00:34.800><c> orders,</c><00:00:35.440><c> choose</c>

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second. From your list of orders, choose
 

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second. From your list of orders, choose
the<00:00:35.920><c> one</c><00:00:36.079><c> you</c><00:00:36.239><c> want</c><00:00:36.399><c> to</c><00:00:36.559><c> update.</c><00:00:37.520><c> Click</c><00:00:37.760><c> the</c>

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the one you want to update. Click the
 

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the one you want to update. Click the
order<00:00:38.160><c> to</c><00:00:38.399><c> open</c><00:00:38.559><c> it</c><00:00:38.719><c> and</c><00:00:38.879><c> view</c><00:00:39.120><c> all</c><00:00:39.280><c> the</c>

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order to open it and view all the
 

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order to open it and view all the
details,<00:00:40.239><c> including</c><00:00:40.719><c> customer</c><00:00:41.120><c> information,</c>

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details, including customer information,
 

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details, including customer information,
items<00:00:42.399><c> purchased,</c><00:00:42.800><c> and</c><00:00:43.040><c> fulfillment</c><00:00:43.600><c> status.</c>

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items purchased, and fulfillment status.
 

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items purchased, and fulfillment status.
In<00:00:44.800><c> the</c><00:00:44.960><c> fulfillment</c><00:00:45.440><c> area</c><00:00:45.680><c> for</c><00:00:45.920><c> that</c><00:00:46.160><c> order,</c>

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In the fulfillment area for that order,
 

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In the fulfillment area for that order,
locate<00:00:47.200><c> the</c><00:00:47.360><c> item</c><00:00:47.600><c> you</c><00:00:47.840><c> fulfilled.</c><00:00:48.800><c> Above</c><00:00:49.120><c> it,</c>

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locate the item you fulfilled. Above it,
 

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locate the item you fulfilled. Above it,
you<00:00:49.680><c> should</c><00:00:49.840><c> see</c><00:00:49.920><c> the</c><00:00:50.160><c> fulfilled</c><00:00:50.640><c> status.</c>

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you should see the fulfilled status.
 

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you should see the fulfilled status.
Right<00:00:52.079><c> nearby,</c><00:00:52.640><c> look</c><00:00:52.800><c> for</c><00:00:52.960><c> the</c><00:00:53.120><c> three</c>

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Right nearby, look for the three
 

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Right nearby, look for the three
horizontal<00:00:54.000><c> dots,</c><00:00:54.719><c> sometimes</c><00:00:55.120><c> called</c><00:00:55.360><c> the</c>

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horizontal dots, sometimes called the
 

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horizontal dots, sometimes called the
more<00:00:55.840><c> actions</c><00:00:56.239><c> menu,</c><00:00:56.879><c> and</c><00:00:57.120><c> click</c><00:00:57.360><c> it.</c><00:00:58.079><c> A</c><00:00:58.399><c> small</c>

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more actions menu, and click it. A small
 

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more actions menu, and click it. A small
menu<00:00:58.879><c> will</c><00:00:59.120><c> appear</c><00:00:59.359><c> with</c><00:00:59.600><c> options</c><00:00:59.920><c> like</c><00:01:00.160><c> edit</c>

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menu will appear with options like edit
 

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menu will appear with options like edit
tracking,<00:01:01.760><c> print</c><00:01:02.079><c> packing</c><00:01:02.480><c> slip,</c><00:01:03.520><c> and</c><00:01:03.760><c> cancel</c>

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tracking, print packing slip, and cancel
 

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tracking, print packing slip, and cancel
fulfillment.<00:01:05.199><c> For</c><00:01:05.439><c> today's</c><00:01:05.840><c> task,</c><00:01:06.479><c> choose</c>

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fulfillment. For today's task, choose
 

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fulfillment. For today's task, choose
edit<00:01:07.200><c> tracking.</c><00:01:08.240><c> After</c><00:01:08.560><c> you</c><00:01:08.799><c> select</c><00:01:09.119><c> it,</c><00:01:09.600><c> wait</c>

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edit tracking. After you select it, wait
 

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edit tracking. After you select it, wait
briefly<00:01:10.240><c> while</c><00:01:10.479><c> the</c><00:01:10.640><c> page</c><00:01:10.880><c> or</c><00:01:11.119><c> modal</c><00:01:11.520><c> loads</c>

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briefly while the page or modal loads
 

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briefly while the page or modal loads
the<00:01:12.000><c> editable</c><00:01:12.400><c> tracking</c><00:01:12.880><c> fields.</c><00:01:14.000><c> You'll</c><00:01:14.240><c> now</c>

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the editable tracking fields. You'll now
 

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the editable tracking fields. You'll now
see<00:01:14.560><c> the</c><00:01:14.799><c> key</c><00:01:14.960><c> fields</c><00:01:15.280><c> you</c><00:01:15.439><c> can</c><00:01:15.600><c> modify,</c><00:01:16.720><c> the</c>

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see the key fields you can modify, the
 

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see the key fields you can modify, the
tracking<00:01:17.439><c> number</c><00:01:18.159><c> and</c><00:01:18.400><c> the</c><00:01:18.560><c> shipping</c>

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tracking number and the shipping
 

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tracking number and the shipping
carrier.<00:01:19.920><c> To</c><00:01:20.159><c> update</c><00:01:20.479><c> either</c><00:01:20.799><c> field,</c><00:01:21.360><c> click</c>

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carrier. To update either field, click
 

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carrier. To update either field, click
into<00:01:22.000><c> it.</c><00:01:22.720><c> For</c><00:01:22.960><c> the</c><00:01:23.119><c> tracking</c><00:01:23.520><c> number,</c><00:01:24.159><c> make</c>

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into it. For the tracking number, make
 

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into it. For the tracking number, make
sure<00:01:24.479><c> you</c><00:01:24.799><c> paste</c><00:01:25.200><c> or</c><00:01:25.520><c> type</c><00:01:25.759><c> it</c><00:01:26.000><c> exactly</c><00:01:26.479><c> as</c>

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sure you paste or type it exactly as
 

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sure you paste or type it exactly as
provided<00:01:27.200><c> by</c><00:01:27.360><c> your</c><00:01:27.600><c> carrier.</c><00:01:28.560><c> Avoid</c><00:01:29.040><c> extra</c>

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provided by your carrier. Avoid extra
 

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provided by your carrier. Avoid extra
spaces<00:01:29.840><c> or</c><00:01:30.080><c> characters</c><00:01:30.880><c> so</c><00:01:31.040><c> the</c><00:01:31.280><c> tracking</c>

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spaces or characters so the tracking
 

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spaces or characters so the tracking
link<00:01:31.920><c> works</c><00:01:32.320><c> properly.</c><00:01:33.360><c> Then</c><00:01:33.600><c> move</c><00:01:33.840><c> to</c><00:01:34.000><c> the</c>

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link works properly. Then move to the
 

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link works properly. Then move to the
shipping<00:01:34.479><c> carrier</c><00:01:34.880><c> box</c><00:01:35.280><c> and</c><00:01:35.600><c> choose</c><00:01:35.840><c> the</c>

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shipping carrier box and choose the
 

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shipping carrier box and choose the
correct<00:01:36.320><c> carrier</c><00:01:36.720><c> from</c><00:01:36.880><c> the</c><00:01:37.119><c> list.</c><00:01:37.920><c> Picking</c>

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correct carrier from the list. Picking
 

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correct carrier from the list. Picking
the<00:01:38.479><c> right</c><00:01:38.720><c> carrier</c><00:01:39.119><c> helps</c><00:01:39.360><c> Shopify</c><00:01:40.000><c> generate</c>

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the right carrier helps Shopify generate
 

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the right carrier helps Shopify generate
the<00:01:40.560><c> proper</c><00:01:40.880><c> tracking</c><00:01:41.280><c> link</c><00:01:41.520><c> for</c><00:01:41.759><c> your</c>

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the proper tracking link for your
 

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the proper tracking link for your
customer.<00:01:43.040><c> If</c><00:01:43.280><c> applicable,</c><00:01:44.079><c> you</c><00:01:44.240><c> can</c><00:01:44.400><c> add</c><00:01:44.560><c> a</c>

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customer. If applicable, you can add a
 

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customer. If applicable, you can add a
tracking<00:01:45.119><c> URL</c><00:01:45.600><c> provided</c><00:01:46.000><c> by</c><00:01:46.240><c> your</c><00:01:46.399><c> carrier</c><00:01:47.119><c> or</c>

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tracking URL provided by your carrier or
 

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tracking URL provided by your carrier or
include<00:01:47.840><c> another</c><00:01:48.159><c> tracking</c><00:01:48.560><c> number</c><00:01:48.799><c> if</c><00:01:49.040><c> you</c>

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include another tracking number if you
 

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include another tracking number if you
shipped<00:01:49.520><c> the</c><00:01:49.680><c> order</c><00:01:49.920><c> in</c><00:01:50.159><c> multiple</c><00:01:50.640><c> packages.</c>

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shipped the order in multiple packages.
 

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shipped the order in multiple packages.
If<00:01:52.079><c> you</c><00:01:52.240><c> don't</c><00:01:52.399><c> need</c><00:01:52.560><c> those</c><00:01:52.880><c> extras,</c><00:01:53.680><c> you</c><00:01:53.840><c> can</c>

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If you don't need those extras, you can
 

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If you don't need those extras, you can
leave<00:01:54.159><c> them</c><00:01:54.399><c> as</c><00:01:54.560><c> they</c><00:01:54.799><c> are.</c><00:01:55.759><c> Before</c><00:01:56.159><c> saving,</c>

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leave them as they are. Before saving,
 

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leave them as they are. Before saving,
look<00:01:57.119><c> for</c><00:01:57.280><c> the</c><00:01:57.520><c> option</c><00:01:57.759><c> to</c><00:01:57.920><c> send</c><00:01:58.079><c> a</c>

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look for the option to send a
 

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look for the option to send a
notification<00:01:58.880><c> email</c><00:01:59.280><c> to</c><00:01:59.439><c> your</c><00:01:59.680><c> customer.</c>

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notification email to your customer.
 

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notification email to your customer.
Check<00:02:01.200><c> this</c><00:02:01.439><c> box</c><00:02:01.680><c> if</c><00:02:01.920><c> you</c><00:02:02.000><c> want</c><00:02:02.159><c> them</c><00:02:02.320><c> to</c>

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Check this box if you want them to
 

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Check this box if you want them to
receive<00:02:02.719><c> an</c><00:02:02.960><c> update</c><00:02:03.280><c> with</c><00:02:03.439><c> the</c><00:02:03.600><c> new</c><00:02:03.759><c> tracking</c>

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receive an update with the new tracking
 

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receive an update with the new tracking
information.<00:02:05.600><c> This</c><00:02:05.840><c> is</c><00:02:06.000><c> helpful</c><00:02:06.320><c> when</c><00:02:06.560><c> you've</c>

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information. This is helpful when you've
 

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information. This is helpful when you've
corrected<00:02:07.119><c> a</c><00:02:07.360><c> mistake</c><00:02:07.759><c> or</c><00:02:08.000><c> added</c><00:02:08.319><c> a</c><00:02:08.479><c> tracking</c>

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corrected a mistake or added a tracking
 

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corrected a mistake or added a tracking
number<00:02:09.200><c> after</c><00:02:09.520><c> fulfillment.</c><00:02:10.640><c> When</c>

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number after fulfillment. When
 

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number after fulfillment. When
everything<00:02:11.360><c> looks</c><00:02:11.680><c> good,</c><00:02:12.160><c> click</c><00:02:13.360><c> save.</c>

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everything looks good, click save.
 

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everything looks good, click save.
Shopify<00:02:15.280><c> will</c><00:02:15.520><c> apply</c><00:02:15.840><c> your</c><00:02:16.080><c> changes.</c><00:02:17.280><c> You'll</c>

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Shopify will apply your changes. You'll
 

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Shopify will apply your changes. You'll
now<00:02:17.760><c> see</c><00:02:17.840><c> the</c><00:02:18.080><c> updated</c><00:02:18.480><c> tracking</c><00:02:18.959><c> details</c>

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now see the updated tracking details
 

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now see the updated tracking details
reflected<00:02:19.760><c> in</c><00:02:20.000><c> your</c><00:02:20.160><c> account</c><00:02:20.400><c> on</c><00:02:20.560><c> the</c><00:02:20.720><c> order</c>

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reflected in your account on the order
 

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reflected in your account on the order
page.<00:02:22.000><c> The</c><00:02:22.239><c> customer's</c><00:02:22.720><c> order</c><00:02:23.040><c> timeline</c><00:02:23.520><c> and</c>

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page. The customer's order timeline and
 

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page. The customer's order timeline and
tracking<00:02:24.160><c> link</c><00:02:24.480><c> will</c><00:02:24.720><c> also</c><00:02:25.040><c> use</c><00:02:25.200><c> the</c><00:02:25.440><c> new</c>

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tracking link will also use the new
 

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tracking link will also use the new
information.<00:02:27.040><c> That's</c><00:02:27.360><c> pretty</c><00:02:27.599><c> much</c><00:02:27.760><c> it.</c>

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information. That's pretty much it.
 

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information. That's pretty much it.
You've<00:02:28.879><c> successfully</c><00:02:29.520><c> edited</c><00:02:29.920><c> tracking</c>

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You've successfully edited tracking
 

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You've successfully edited tracking
information<00:02:30.879><c> for</c><00:02:31.120><c> an</c><00:02:31.360><c> order</c><00:02:31.599><c> in</c><00:02:31.840><c> Shopify.</c>

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information for an order in Shopify.
 

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information for an order in Shopify.
Congratulations.