Tutorial Toolkit

WEBVTT
Kind: captions
Language: en

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In<00:00:00.320><c> today's</c><00:00:00.640><c> video,</c><00:00:00.960><c> I'm</c><00:00:01.199><c> going</c><00:00:01.360><c> to</c><00:00:01.520><c> teach</c><00:00:01.680><c> you</c>

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In today's video, I'm going to teach you
 

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In today's video, I'm going to teach you
how<00:00:02.080><c> to</c><00:00:02.240><c> manually</c><00:00:02.639><c> add</c><00:00:02.879><c> a</c><00:00:03.040><c> tracking</c><00:00:03.439><c> number</c><00:00:03.679><c> to</c>

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how to manually add a tracking number to
 

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how to manually add a tracking number to
a<00:00:04.000><c> fulfilled</c><00:00:04.400><c> order</c><00:00:04.640><c> in</c><00:00:04.880><c> Shopify.</c><00:00:06.319><c> Start</c><00:00:06.560><c> by</c>

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a fulfilled order in Shopify. Start by
 

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a fulfilled order in Shopify. Start by
heading<00:00:07.040><c> to</c><00:00:07.200><c> your</c><00:00:07.440><c> Shopify</c><00:00:08.000><c> admin.</c><00:00:09.200><c> I'm</c>

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heading to your Shopify admin. I'm
 

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heading to your Shopify admin. I'm
assuming<00:00:09.840><c> you're</c><00:00:10.080><c> already</c><00:00:10.400><c> logged</c><00:00:10.719><c> in,</c><00:00:11.840><c> so</c>

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assuming you're already logged in, so
 

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assuming you're already logged in, so
you<00:00:12.240><c> should</c><00:00:12.400><c> land</c><00:00:12.559><c> on</c><00:00:12.800><c> the</c><00:00:12.880><c> main</c><00:00:13.120><c> dashboard.</c>

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you should land on the main dashboard.
 

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you should land on the main dashboard.
From<00:00:14.559><c> here,</c><00:00:15.040><c> look</c><00:00:15.280><c> to</c><00:00:15.440><c> the</c><00:00:15.599><c> left-hand</c><00:00:16.080><c> sidebar</c>

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From here, look to the left-hand sidebar
 

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From here, look to the left-hand sidebar
and<00:00:16.800><c> click</c><00:00:17.119><c> orders.</c><00:00:18.240><c> Give</c><00:00:18.400><c> it</c><00:00:18.560><c> a</c><00:00:18.720><c> moment</c><00:00:18.880><c> to</c>

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and click orders. Give it a moment to
 

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and click orders. Give it a moment to
load.<00:00:19.520><c> Larger</c><00:00:20.000><c> stores</c><00:00:20.320><c> can</c><00:00:20.480><c> take</c><00:00:20.640><c> a</c><00:00:20.800><c> few</c>

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load. Larger stores can take a few
 

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load. Larger stores can take a few
seconds<00:00:21.199><c> to</c><00:00:21.439><c> bring</c><00:00:21.600><c> everything</c><00:00:21.920><c> in.</c><00:00:22.800><c> Once</c><00:00:23.119><c> you</c>

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seconds to bring everything in. Once you
 

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seconds to bring everything in. Once you
see<00:00:23.439><c> your</c><00:00:23.600><c> list</c><00:00:23.760><c> of</c><00:00:24.000><c> orders,</c><00:00:24.640><c> choose</c><00:00:24.960><c> the</c>

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see your list of orders, choose the
 

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see your list of orders, choose the
order<00:00:25.359><c> you</c><00:00:25.600><c> want</c><00:00:25.680><c> to</c><00:00:25.840><c> update</c><00:00:26.160><c> and</c><00:00:26.400><c> click</c><00:00:26.560><c> it</c><00:00:26.720><c> to</c>

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order you want to update and click it to
 

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order you want to update and click it to
open<00:00:27.119><c> the</c><00:00:27.359><c> full</c><00:00:27.599><c> details.</c><00:00:28.720><c> On</c><00:00:28.960><c> the</c><00:00:29.119><c> order</c>

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open the full details. On the order
 

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open the full details. On the order
page,<00:00:29.760><c> you'll</c><00:00:30.000><c> see</c><00:00:30.080><c> the</c><00:00:30.320><c> fulfillment</c><00:00:30.800><c> section</c>

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page, you'll see the fulfillment section
 

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page, you'll see the fulfillment section
for<00:00:31.279><c> the</c><00:00:31.439><c> item.</c><00:00:32.480><c> Since</c><00:00:32.719><c> this</c><00:00:32.960><c> order</c><00:00:33.280><c> is</c>

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for the item. Since this order is
 

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for the item. Since this order is
already<00:00:33.760><c> fulfilled,</c><00:00:34.559><c> you</c><00:00:34.719><c> should</c><00:00:34.880><c> see</c><00:00:35.040><c> a</c>

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already fulfilled, you should see a
 

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already fulfilled, you should see a
fulfilled<00:00:35.760><c> status</c><00:00:36.160><c> at</c><00:00:36.399><c> the</c><00:00:36.559><c> top</c><00:00:36.640><c> of</c><00:00:36.800><c> that</c>

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fulfilled status at the top of that
 

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fulfilled status at the top of that
section.<00:00:38.160><c> Scroll</c><00:00:38.480><c> within</c><00:00:38.800><c> the</c><00:00:38.960><c> order</c><00:00:39.200><c> details</c>

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section. Scroll within the order details
 

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section. Scroll within the order details
to<00:00:39.840><c> find</c><00:00:40.000><c> the</c><00:00:40.160><c> ad</c><00:00:40.399><c> tracking</c><00:00:40.800><c> area.</c><00:00:42.000><c> This</c><00:00:42.160><c> is</c>

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to find the ad tracking area. This is
 

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to find the ad tracking area. This is
typically<00:00:42.800><c> underneath</c><00:00:43.200><c> the</c><00:00:43.440><c> fulfillment</c>

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typically underneath the fulfillment
 

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typically underneath the fulfillment
details<00:00:44.800><c> or</c><00:00:45.040><c> within</c><00:00:45.360><c> the</c><00:00:45.520><c> fulfillment</c><00:00:46.079><c> card.</c>

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details or within the fulfillment card.
 

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details or within the fulfillment card.
Click<00:00:47.360><c> add</c><00:00:47.600><c> tracking</c><00:00:48.000><c> to</c><00:00:48.239><c> begin</c><00:00:48.559><c> adding</c><00:00:48.879><c> your</c>

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Click add tracking to begin adding your
 

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Click add tracking to begin adding your
tracking<00:00:49.520><c> information</c><00:00:50.399><c> and</c><00:00:50.559><c> let</c><00:00:50.800><c> the</c><00:00:50.960><c> window</c>

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tracking information and let the window
 

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tracking information and let the window
load.<00:00:52.160><c> In</c><00:00:52.399><c> the</c><00:00:52.559><c> ad</c><00:00:52.800><c> tracking</c><00:00:53.199><c> window,</c><00:00:53.760><c> you'll</c>

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load. In the ad tracking window, you'll
 

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load. In the ad tracking window, you'll
see<00:00:54.239><c> fields</c><00:00:54.640><c> for</c><00:00:54.800><c> tracking</c><00:00:55.280><c> number</c><00:00:55.520><c> and</c>

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see fields for tracking number and
 

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see fields for tracking number and
shipping<00:00:56.239><c> carrier.</c><00:00:57.280><c> Paste</c><00:00:57.680><c> or</c><00:00:57.920><c> type</c><00:00:58.160><c> the</c>

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shipping carrier. Paste or type the
 

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shipping carrier. Paste or type the
tracking<00:00:58.800><c> number</c><00:00:59.120><c> exactly</c><00:00:59.600><c> as</c><00:00:59.920><c> provided</c><00:01:00.320><c> by</c>

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tracking number exactly as provided by
 

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tracking number exactly as provided by
your<00:01:00.719><c> carrier.</c><00:01:01.680><c> Avoid</c><00:01:02.160><c> extra</c><00:01:02.480><c> spaces</c><00:01:02.879><c> or</c>

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your carrier. Avoid extra spaces or
 

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your carrier. Avoid extra spaces or
characters<00:01:03.920><c> and</c><00:01:04.159><c> double</c><00:01:04.479><c> check</c><00:01:04.640><c> the</c><00:01:04.879><c> digits</c>

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characters and double check the digits
 

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characters and double check the digits
to<00:01:05.439><c> prevent</c><00:01:05.760><c> failed</c><00:01:06.080><c> lookups</c><00:01:06.560><c> later.</c><00:01:07.600><c> Next,</c>

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to prevent failed lookups later. Next,
 

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to prevent failed lookups later. Next,
choose<00:01:08.560><c> the</c><00:01:08.799><c> shipping</c><00:01:09.200><c> carrier</c><00:01:09.520><c> from</c><00:01:09.760><c> the</c>

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choose the shipping carrier from the
 

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choose the shipping carrier from the
list.<00:01:10.960><c> Pick</c><00:01:11.200><c> the</c><00:01:11.439><c> exact</c><00:01:11.760><c> carrier</c><00:01:12.159><c> that</c>

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list. Pick the exact carrier that
 

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list. Pick the exact carrier that
matches<00:01:12.720><c> the</c><00:01:12.960><c> tracking</c><00:01:13.280><c> number</c><00:01:13.520><c> you</c><00:01:13.760><c> entered.</c>

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matches the tracking number you entered.
 

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matches the tracking number you entered.
If<00:01:14.880><c> your</c><00:01:15.040><c> carrier</c><00:01:15.520><c> isn't</c><00:01:15.840><c> listed</c><00:01:16.479><c> or</c><00:01:16.799><c> you</c><00:01:16.960><c> have</c>

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If your carrier isn't listed or you have
 

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If your carrier isn't listed or you have
a<00:01:17.280><c> special</c><00:01:17.600><c> tracking</c><00:01:18.000><c> link,</c><00:01:18.640><c> you</c><00:01:18.880><c> can</c><00:01:19.040><c> add</c><00:01:19.200><c> a</c>

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a special tracking link, you can add a
 

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a special tracking link, you can add a
tracking<00:01:19.840><c> URL.</c><00:01:21.119><c> This</c><00:01:21.360><c> will</c><00:01:21.520><c> send</c><00:01:21.840><c> customers</c>

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tracking URL. This will send customers
 

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tracking URL. This will send customers
directly<00:01:22.799><c> to</c><00:01:23.040><c> the</c><00:01:23.200><c> correct</c><00:01:23.520><c> page</c><00:01:23.840><c> for</c><00:01:24.000><c> their</c>

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directly to the correct page for their
 

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directly to the correct page for their
shipment.<00:01:25.280><c> If</c><00:01:25.520><c> the</c><00:01:25.759><c> carrier</c><00:01:26.159><c> is</c><00:01:26.400><c> recognized,</c>

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shipment. If the carrier is recognized,
 

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shipment. If the carrier is recognized,
Shopify<00:01:28.080><c> generally</c><00:01:28.560><c> generates</c><00:01:29.040><c> a</c><00:01:29.200><c> tracking</c>

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Shopify generally generates a tracking
 

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Shopify generally generates a tracking
link<00:01:29.920><c> automatically.</c>

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link automatically.
 

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link automatically.
So,<00:01:31.680><c> it's</c><00:01:31.920><c> fine</c><00:01:32.079><c> to</c><00:01:32.240><c> leave</c><00:01:32.400><c> the</c><00:01:32.640><c> URL</c><00:01:33.040><c> blank.</c><00:01:34.000><c> If</c>

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So, it's fine to leave the URL blank. If
 

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So, it's fine to leave the URL blank. If
your<00:01:34.400><c> shipment</c><00:01:34.799><c> was</c><00:01:34.960><c> split</c><00:01:35.520><c> or</c><00:01:35.759><c> you</c><00:01:35.920><c> have</c><00:01:36.079><c> more</c>

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your shipment was split or you have more
 

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your shipment was split or you have more
than<00:01:36.479><c> one</c><00:01:36.720><c> package</c><00:01:37.119><c> for</c><00:01:37.280><c> the</c><00:01:37.520><c> same</c>

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than one package for the same
 

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than one package for the same
fulfillment,<00:01:38.560><c> you</c><00:01:38.799><c> can</c><00:01:38.960><c> add</c><00:01:39.119><c> another</c>

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fulfillment, you can add another
 

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fulfillment, you can add another
tracking<00:01:39.920><c> number</c><00:01:40.240><c> here.</c><00:01:41.280><c> That</c><00:01:41.520><c> way,</c><00:01:42.079><c> each</c>

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tracking number here. That way, each
 

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tracking number here. That way, each
package<00:01:42.799><c> is</c><00:01:42.960><c> tracked</c><00:01:43.360><c> properly</c><00:01:43.840><c> under</c><00:01:44.079><c> the</c>

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package is tracked properly under the
 

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package is tracked properly under the
same<00:01:44.560><c> order.</c><00:01:45.520><c> Before</c><00:01:45.920><c> saving,</c><00:01:46.640><c> decide</c>

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same order. Before saving, decide
 

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same order. Before saving, decide
whether<00:01:47.280><c> to</c><00:01:47.520><c> notify</c><00:01:47.920><c> the</c><00:01:48.159><c> customer.</c><00:01:49.280><c> Check</c>

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whether to notify the customer. Check
 

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whether to notify the customer. Check
the<00:01:49.759><c> send</c><00:01:50.000><c> notification</c><00:01:50.720><c> email</c><00:01:51.040><c> to</c><00:01:51.280><c> customer</c>

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the send notification email to customer
 

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the send notification email to customer
box<00:01:52.079><c> if</c><00:01:52.240><c> you</c><00:01:52.399><c> want</c><00:01:52.560><c> Shopify</c><00:01:53.119><c> to</c><00:01:53.280><c> email</c><00:01:53.600><c> them</c>

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box if you want Shopify to email them
 

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box if you want Shopify to email them
the<00:01:54.079><c> new</c><00:01:54.240><c> tracking</c><00:01:54.640><c> details.</c><00:01:55.840><c> If</c><00:01:56.079><c> you're</c>

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the new tracking details. If you're
 

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the new tracking details. If you're
correcting<00:01:56.640><c> an</c><00:01:56.880><c> earlier</c><00:01:57.280><c> number</c><00:01:57.520><c> and</c><00:01:57.840><c> don't</c>

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correcting an earlier number and don't
 

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correcting an earlier number and don't
want<00:01:58.159><c> to</c><00:01:58.320><c> send</c><00:01:58.560><c> another</c><00:01:58.880><c> message,</c><00:01:59.680><c> you</c><00:01:59.920><c> can</c>

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want to send another message, you can
 

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want to send another message, you can
leave<00:02:00.240><c> this</c><00:02:00.479><c> unchecked.</c><00:02:01.759><c> When</c><00:02:02.079><c> everything</c>

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leave this unchecked. When everything
 

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leave this unchecked. When everything
looks<00:02:02.719><c> good,</c><00:02:03.759><c> click</c><00:02:04.159><c> save.</c><00:02:05.119><c> Shopify</c><00:02:05.759><c> will</c>

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looks good, click save. Shopify will
 

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looks good, click save. Shopify will
attach<00:02:06.240><c> the</c><00:02:06.479><c> tracking</c><00:02:06.880><c> details</c><00:02:07.280><c> to</c><00:02:07.439><c> the</c>

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attach the tracking details to the
 

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attach the tracking details to the
fulfillment<00:02:08.160><c> and</c><00:02:08.399><c> update</c><00:02:08.720><c> the</c><00:02:08.959><c> order</c>

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fulfillment and update the order
 

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fulfillment and update the order
timeline.<00:02:10.319><c> Give</c><00:02:10.560><c> it</c><00:02:10.640><c> a</c><00:02:10.879><c> moment</c><00:02:11.039><c> to</c><00:02:11.280><c> finish</c>

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timeline. Give it a moment to finish
 

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timeline. Give it a moment to finish
updating.<00:02:12.560><c> You</c><00:02:12.720><c> should</c><00:02:12.879><c> now</c><00:02:13.120><c> see</c><00:02:13.280><c> the</c>

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updating. You should now see the
 

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updating. You should now see the
tracking<00:02:13.840><c> number</c><00:02:14.080><c> and</c><00:02:14.319><c> carrier</c><00:02:14.720><c> displayed</c>

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tracking number and carrier displayed
 

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tracking number and carrier displayed
inside<00:02:15.440><c> the</c><00:02:15.680><c> order.</c><00:02:16.160><c> And</c><00:02:16.319><c> if</c><00:02:16.480><c> you</c><00:02:16.640><c> chose</c><00:02:16.879><c> to</c>

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inside the order. And if you chose to
 

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inside the order. And if you chose to
notify,<00:02:17.680><c> your</c><00:02:17.920><c> customer</c><00:02:18.239><c> will</c><00:02:18.480><c> receive</c><00:02:18.720><c> the</c>

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notify, your customer will receive the
 

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notify, your customer will receive the
update.<00:02:19.920><c> That's</c><00:02:20.160><c> all</c><00:02:20.319><c> there</c><00:02:20.560><c> is</c><00:02:20.720><c> to</c><00:02:20.879><c> it.</c>

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update. That's all there is to it.
 

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update. That's all there is to it.
You've<00:02:21.840><c> manually</c><00:02:22.239><c> added</c><00:02:22.480><c> a</c><00:02:22.720><c> tracking</c><00:02:23.040><c> number</c>

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You've manually added a tracking number
 

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You've manually added a tracking number
to<00:02:23.520><c> a</c><00:02:23.680><c> fulfilled</c><00:02:24.160><c> order,</c><00:02:24.800><c> keeping</c><00:02:25.040><c> your</c>

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to a fulfilled order, keeping your
 

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to a fulfilled order, keeping your
records<00:02:25.680><c> accurate</c><00:02:26.000><c> and</c><00:02:26.239><c> your</c><00:02:26.480><c> customers</c>

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records accurate and your customers
 

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records accurate and your customers
informed.<00:02:27.760><c> Nice</c><00:02:28.080><c> work</c><00:02:28.319><c> and</c><00:02:28.640><c> congratulations.</c>