Mathias Does Tech
내용
[subtitle-meta] lang=en auto=True
Are you facing issues with your Shopify
payment being on hold and you want to be
able to fix this? Well, then you have
come to the perfect video because in
this video, I'm going to explain to you
and show you step-by-step exactly how to
fix this issue, but it is very important
that you do watch this video and follow
along step-by-step until the very end to
make this work. So, quite often this
happens after you get your first orders
on Shopify. So, for example, if you have
a new store in Shopify and you have
started to get orders, well, then you
will probably get your Shopify payments
on hold right now because there is
actually a reason behind this. They
would want to verify exactly who you are
to be able to continue to provide like
yeah, payments to you basically. So,
they want you to actually verify your
identity. That is the most like the
basic cause of it basically. Uh, most
people that own Shopify store will get
that their payments is on hold first
time this they are actually receiving
orders basically. So, I think I actually
was able to resolve this myself by the
way. And what I did, I'm just going to
check right here. I think it was in
in a home right here or in orders that I
get like a yellow banner basically where
it said that I have to verify my uh,
like ID basically. It's not for this
store right here. It's for another store
just so you know, I just used this as an
example for this tutorial, but you will
get like a yellow banner somewhere and
you will be able to actually see exactly
what kind of details that you need to
send to Shopify to be able to verify.
Quite often as I said before, it's going
to be your ID or it can also be a
utility bill. Utility bill meaning your
address bill basically. So, for example,
if you rent somewhere or if you have a
house that you or apartment that you
bought basically, you will have like uh,
a paper each month or if it's
electronic, you basically will be able
to see your rent cost and all your like
utility costs. So, that is quite often
what kind of information they want to be
able to receive from you. They want to
be able to see that the like the address
that you have actually written on your
store is the correct as well. So,
probably it's going to be two steps. You
will need to verify your ID. You will
also need to verify where you live. And
by the way, if you have written
incorrect address, you can always go to
settings right here. As you can see, you
get to this page right here, which is
which is perfect. And what you're going
to do now, I'm going to see if I
remember customer accounts, maybe this
one.
Uh no, sorry. It wasn't this one.
Let's see if we can actually find Oh,
yeah. Sorry, of course. It's right here.
Billing information. Click on edit.
And basically make sure that all of this
uh like details right here is actually
correct basically. Because if it's not
correct, then probably you will not be
able to verify your uh details for
Shopify. So, make sure that these
details right here, they're all correct.
And when they are correct, then you can
just basically proceed to uh giving them
the details that they want basically.
So, yeah. This is exactly how to do
this. So, let me know in the comments
below. Maybe if you have any questions,
then I will try to answer to as many as
I can. And also, I wish you the best
day.
원문 자막 펼치기
WEBVTT Kind: captions Language: en 00:00:00.280 --> 00:00:02.270 align:start position:0% Are<00:00:00.440><c> you</c><00:00:00.560><c> facing</c><00:00:01.000><c> issues</c><00:00:01.440><c> with</c><00:00:01.640><c> your</c><00:00:01.800><c> Shopify</c> 00:00:02.270 --> 00:00:02.280 align:start position:0% Are you facing issues with your Shopify 00:00:02.280 --> 00:00:04.190 align:start position:0% Are you facing issues with your Shopify payment<00:00:02.760><c> being</c><00:00:03.040><c> on</c><00:00:03.240><c> hold</c><00:00:03.600><c> and</c><00:00:03.720><c> you</c><00:00:03.800><c> want</c><00:00:04.000><c> to</c><00:00:04.080><c> be</c> 00:00:04.190 --> 00:00:04.200 align:start position:0% payment being on hold and you want to be 00:00:04.200 --> 00:00:05.630 align:start position:0% payment being on hold and you want to be able<00:00:04.400><c> to</c><00:00:04.520><c> fix</c><00:00:04.800><c> this?</c><00:00:05.080><c> Well,</c><00:00:05.240><c> then</c><00:00:05.400><c> you</c><00:00:05.440><c> have</c> 00:00:05.630 --> 00:00:05.640 align:start position:0% able to fix this? Well, then you have 00:00:05.640 --> 00:00:07.310 align:start position:0% able to fix this? Well, then you have come<00:00:05.880><c> to</c><00:00:05.960><c> the</c><00:00:06.120><c> perfect</c><00:00:06.480><c> video</c><00:00:06.840><c> because</c><00:00:07.200><c> in</c> 00:00:07.310 --> 00:00:07.320 align:start position:0% come to the perfect video because in 00:00:07.320 --> 00:00:09.190 align:start position:0% come to the perfect video because in this<00:00:07.560><c> video,</c><00:00:07.920><c> I'm</c><00:00:08.080><c> going</c><00:00:08.360><c> to</c><00:00:08.440><c> explain</c><00:00:08.920><c> to</c><00:00:09.040><c> you</c> 00:00:09.190 --> 00:00:09.200 align:start position:0% this video, I'm going to explain to you 00:00:09.200 --> 00:00:11.670 align:start position:0% this video, I'm going to explain to you and<00:00:09.360><c> show</c><00:00:09.600><c> you</c><00:00:10.080><c> step-by-step</c><00:00:10.920><c> exactly</c><00:00:11.480><c> how</c><00:00:11.560><c> to</c> 00:00:11.670 --> 00:00:11.680 align:start position:0% and show you step-by-step exactly how to 00:00:11.680 --> 00:00:13.910 align:start position:0% and show you step-by-step exactly how to fix<00:00:11.920><c> this</c><00:00:12.160><c> issue,</c><00:00:12.800><c> but</c><00:00:12.920><c> it</c><00:00:13.040><c> is</c><00:00:13.200><c> very</c><00:00:13.440><c> important</c> 00:00:13.910 --> 00:00:13.920 align:start position:0% fix this issue, but it is very important 00:00:13.920 --> 00:00:15.990 align:start position:0% fix this issue, but it is very important that<00:00:14.040><c> you</c><00:00:14.160><c> do</c><00:00:14.360><c> watch</c><00:00:14.640><c> this</c><00:00:14.920><c> video</c><00:00:15.520><c> and</c><00:00:15.720><c> follow</c> 00:00:15.990 --> 00:00:16.000 align:start position:0% that you do watch this video and follow 00:00:16.000 --> 00:00:18.430 align:start position:0% that you do watch this video and follow along<00:00:16.360><c> step-by-step</c><00:00:17.240><c> until</c><00:00:17.560><c> the</c><00:00:17.680><c> very</c><00:00:18.080><c> end</c><00:00:18.320><c> to</c> 00:00:18.430 --> 00:00:18.440 align:start position:0% along step-by-step until the very end to 00:00:18.440 --> 00:00:20.990 align:start position:0% along step-by-step until the very end to make<00:00:18.680><c> this</c><00:00:18.920><c> work.</c><00:00:19.840><c> So,</c><00:00:20.120><c> quite</c><00:00:20.440><c> often</c><00:00:20.760><c> this</c> 00:00:20.990 --> 00:00:21.000 align:start position:0% make this work. So, quite often this 00:00:21.000 --> 00:00:23.310 align:start position:0% make this work. So, quite often this happens<00:00:21.480><c> after</c><00:00:21.760><c> you</c><00:00:21.960><c> get</c><00:00:22.240><c> your</c><00:00:22.440><c> first</c><00:00:22.880><c> orders</c> 00:00:23.310 --> 00:00:23.320 align:start position:0% happens after you get your first orders 00:00:23.320 --> 00:00:25.430 align:start position:0% happens after you get your first orders on<00:00:23.480><c> Shopify.</c><00:00:24.200><c> So,</c><00:00:24.400><c> for</c><00:00:24.520><c> example,</c><00:00:25.000><c> if</c><00:00:25.160><c> you</c><00:00:25.280><c> have</c> 00:00:25.430 --> 00:00:25.440 align:start position:0% on Shopify. So, for example, if you have 00:00:25.440 --> 00:00:26.950 align:start position:0% on Shopify. So, for example, if you have a<00:00:25.480><c> new</c><00:00:25.720><c> store</c><00:00:25.960><c> in</c><00:00:26.040><c> Shopify</c><00:00:26.560><c> and</c><00:00:26.720><c> you</c><00:00:26.800><c> have</c> 00:00:26.950 --> 00:00:26.960 align:start position:0% a new store in Shopify and you have 00:00:26.960 --> 00:00:28.990 align:start position:0% a new store in Shopify and you have started<00:00:27.400><c> to</c><00:00:27.480><c> get</c><00:00:27.720><c> orders,</c><00:00:28.360><c> well,</c><00:00:28.560><c> then</c><00:00:28.840><c> you</c> 00:00:28.990 --> 00:00:29.000 align:start position:0% started to get orders, well, then you 00:00:29.000 --> 00:00:31.070 align:start position:0% started to get orders, well, then you will<00:00:29.160><c> probably</c><00:00:29.640><c> get</c><00:00:29.960><c> your</c><00:00:30.120><c> Shopify</c><00:00:30.560><c> payments</c> 00:00:31.070 --> 00:00:31.080 align:start position:0% will probably get your Shopify payments 00:00:31.080 --> 00:00:33.150 align:start position:0% will probably get your Shopify payments on<00:00:31.280><c> hold</c><00:00:31.600><c> right</c><00:00:31.880><c> now</c><00:00:32.360><c> because</c><00:00:32.720><c> there</c><00:00:32.920><c> is</c> 00:00:33.150 --> 00:00:33.160 align:start position:0% on hold right now because there is 00:00:33.160 --> 00:00:35.110 align:start position:0% on hold right now because there is actually<00:00:33.600><c> a</c><00:00:33.680><c> reason</c><00:00:34.040><c> behind</c><00:00:34.400><c> this.</c><00:00:34.880><c> They</c> 00:00:35.110 --> 00:00:35.120 align:start position:0% actually a reason behind this. They 00:00:35.120 --> 00:00:37.950 align:start position:0% actually a reason behind this. They would<00:00:35.360><c> want</c><00:00:35.640><c> to</c><00:00:35.840><c> verify</c><00:00:36.400><c> exactly</c><00:00:37.160><c> who</c><00:00:37.480><c> you</c><00:00:37.720><c> are</c> 00:00:37.950 --> 00:00:37.960 align:start position:0% would want to verify exactly who you are 00:00:37.960 --> 00:00:41.150 align:start position:0% would want to verify exactly who you are to<00:00:38.120><c> be</c><00:00:38.200><c> able</c><00:00:38.400><c> to</c><00:00:38.520><c> continue</c><00:00:39.600><c> to</c><00:00:39.800><c> provide</c><00:00:40.600><c> like</c> 00:00:41.150 --> 00:00:41.160 align:start position:0% to be able to continue to provide like 00:00:41.160 --> 00:00:43.270 align:start position:0% to be able to continue to provide like yeah,<00:00:41.360><c> payments</c><00:00:41.840><c> to</c><00:00:42.120><c> you</c><00:00:42.360><c> basically.</c><00:00:43.120><c> So,</c> 00:00:43.270 --> 00:00:43.280 align:start position:0% yeah, payments to you basically. So, 00:00:43.280 --> 00:00:45.150 align:start position:0% yeah, payments to you basically. So, they<00:00:43.400><c> want</c><00:00:43.720><c> you</c><00:00:43.880><c> to</c><00:00:44.040><c> actually</c><00:00:44.440><c> verify</c><00:00:44.920><c> your</c> 00:00:45.150 --> 00:00:45.160 align:start position:0% they want you to actually verify your 00:00:45.160 --> 00:00:48.270 align:start position:0% they want you to actually verify your identity.<00:00:45.800><c> That</c><00:00:46.400><c> is</c><00:00:46.800><c> the</c><00:00:46.960><c> most</c><00:00:47.800><c> like</c><00:00:48.160><c> the</c> 00:00:48.270 --> 00:00:48.280 align:start position:0% identity. That is the most like the 00:00:48.280 --> 00:00:50.630 align:start position:0% identity. That is the most like the basic<00:00:48.640><c> cause</c><00:00:48.920><c> of</c><00:00:49.040><c> it</c><00:00:49.160><c> basically.</c><00:00:50.080><c> Uh,</c><00:00:50.280><c> most</c> 00:00:50.630 --> 00:00:50.640 align:start position:0% basic cause of it basically. Uh, most 00:00:50.640 --> 00:00:53.630 align:start position:0% basic cause of it basically. Uh, most people<00:00:51.400><c> that</c><00:00:51.720><c> own</c><00:00:52.280><c> Shopify</c><00:00:52.760><c> store</c><00:00:53.160><c> will</c><00:00:53.400><c> get</c> 00:00:53.630 --> 00:00:53.640 align:start position:0% people that own Shopify store will get 00:00:53.640 --> 00:00:55.670 align:start position:0% people that own Shopify store will get that<00:00:53.800><c> their</c><00:00:54.040><c> payments</c><00:00:54.480><c> is</c><00:00:54.640><c> on</c><00:00:54.800><c> hold</c><00:00:55.360><c> first</c> 00:00:55.670 --> 00:00:55.680 align:start position:0% that their payments is on hold first 00:00:55.680 --> 00:00:58.030 align:start position:0% that their payments is on hold first time<00:00:55.920><c> this</c><00:00:56.560><c> they</c><00:00:56.840><c> are</c><00:00:57.040><c> actually</c><00:00:57.400><c> receiving</c> 00:00:58.030 --> 00:00:58.040 align:start position:0% time this they are actually receiving 00:00:58.040 --> 00:01:00.590 align:start position:0% time this they are actually receiving orders<00:00:58.440><c> basically.</c><00:00:59.240><c> So,</c><00:00:59.480><c> I</c><00:00:59.600><c> think</c><00:01:00.120><c> I</c><00:01:00.240><c> actually</c> 00:01:00.590 --> 00:01:00.600 align:start position:0% orders basically. So, I think I actually 00:01:00.600 --> 00:01:02.270 align:start position:0% orders basically. So, I think I actually was<00:01:00.720><c> able</c><00:01:00.960><c> to</c><00:01:01.080><c> resolve</c><00:01:01.400><c> this</c><00:01:01.600><c> myself</c><00:01:02.080><c> by</c><00:01:02.200><c> the</c> 00:01:02.270 --> 00:01:02.280 align:start position:0% was able to resolve this myself by the 00:01:02.280 --> 00:01:04.509 align:start position:0% was able to resolve this myself by the way.<00:01:02.840><c> And</c><00:01:03.160><c> what</c><00:01:03.320><c> I</c><00:01:03.400><c> did,</c><00:01:03.760><c> I'm</c><00:01:03.880><c> just</c><00:01:04.080><c> going</c><00:01:04.360><c> to</c> 00:01:04.509 --> 00:01:04.519 align:start position:0% way. And what I did, I'm just going to 00:01:04.519 --> 00:01:07.230 align:start position:0% way. And what I did, I'm just going to check<00:01:04.879><c> right</c><00:01:05.080><c> here.</c><00:01:05.320><c> I</c><00:01:05.360><c> think</c><00:01:05.640><c> it</c><00:01:05.760><c> was</c><00:01:06.080><c> in</c> 00:01:07.230 --> 00:01:07.240 align:start position:0% check right here. I think it was in 00:01:07.240 --> 00:01:10.110 align:start position:0% check right here. I think it was in in<00:01:07.400><c> a</c><00:01:07.440><c> home</c><00:01:07.800><c> right</c><00:01:08.080><c> here</c><00:01:08.440><c> or</c><00:01:08.800><c> in</c><00:01:09.120><c> orders</c><00:01:09.920><c> that</c><00:01:10.080><c> I</c> 00:01:10.110 --> 00:01:10.120 align:start position:0% in a home right here or in orders that I 00:01:10.120 --> 00:01:12.190 align:start position:0% in a home right here or in orders that I get<00:01:10.360><c> like</c><00:01:10.600><c> a</c><00:01:10.680><c> yellow</c><00:01:11.080><c> banner</c><00:01:11.440><c> basically</c><00:01:12.000><c> where</c> 00:01:12.190 --> 00:01:12.200 align:start position:0% get like a yellow banner basically where 00:01:12.200 --> 00:01:15.470 align:start position:0% get like a yellow banner basically where it<00:01:12.360><c> said</c><00:01:12.640><c> that</c><00:01:12.840><c> I</c><00:01:12.880><c> have</c><00:01:13.160><c> to</c><00:01:13.400><c> verify</c><00:01:14.280><c> my</c><00:01:15.320><c> uh,</c> 00:01:15.470 --> 00:01:15.480 align:start position:0% it said that I have to verify my uh, 00:01:15.480 --> 00:01:18.110 align:start position:0% it said that I have to verify my uh, like<00:01:16.280><c> ID</c><00:01:16.640><c> basically.</c><00:01:17.360><c> It's</c><00:01:17.560><c> not</c><00:01:17.760><c> for</c><00:01:17.880><c> this</c> 00:01:18.110 --> 00:01:18.120 align:start position:0% like ID basically. It's not for this 00:01:18.120 --> 00:01:19.790 align:start position:0% like ID basically. It's not for this store<00:01:18.360><c> right</c><00:01:18.600><c> here.</c><00:01:18.800><c> It's</c><00:01:19.000><c> for</c><00:01:19.160><c> another</c><00:01:19.480><c> store</c> 00:01:19.790 --> 00:01:19.800 align:start position:0% store right here. It's for another store 00:01:19.800 --> 00:01:21.350 align:start position:0% store right here. It's for another store just<00:01:20.040><c> so</c><00:01:20.160><c> you</c><00:01:20.200><c> know,</c><00:01:20.400><c> I</c><00:01:20.440><c> just</c><00:01:20.720><c> used</c><00:01:20.960><c> this</c><00:01:21.120><c> as</c><00:01:21.280><c> an</c> 00:01:21.350 --> 00:01:21.360 align:start position:0% just so you know, I just used this as an 00:01:21.360 --> 00:01:23.430 align:start position:0% just so you know, I just used this as an example<00:01:21.840><c> for</c><00:01:22.000><c> this</c><00:01:22.200><c> tutorial,</c><00:01:22.960><c> but</c><00:01:23.160><c> you</c><00:01:23.240><c> will</c> 00:01:23.430 --> 00:01:23.440 align:start position:0% example for this tutorial, but you will 00:01:23.440 --> 00:01:25.710 align:start position:0% example for this tutorial, but you will get<00:01:23.680><c> like</c><00:01:23.920><c> a</c><00:01:24.000><c> yellow</c><00:01:24.400><c> banner</c><00:01:24.760><c> somewhere</c><00:01:25.600><c> and</c> 00:01:25.710 --> 00:01:25.720 align:start position:0% get like a yellow banner somewhere and 00:01:25.720 --> 00:01:28.190 align:start position:0% get like a yellow banner somewhere and you<00:01:25.840><c> will</c><00:01:25.960><c> be</c><00:01:26.080><c> able</c><00:01:26.320><c> to</c><00:01:26.480><c> actually</c><00:01:27.240><c> see</c><00:01:27.600><c> exactly</c> 00:01:28.190 --> 00:01:28.200 align:start position:0% you will be able to actually see exactly 00:01:28.200 --> 00:01:29.990 align:start position:0% you will be able to actually see exactly what<00:01:28.440><c> kind</c><00:01:28.640><c> of</c><00:01:28.760><c> details</c><00:01:29.280><c> that</c><00:01:29.440><c> you</c><00:01:29.560><c> need</c><00:01:29.840><c> to</c> 00:01:29.990 --> 00:01:30.000 align:start position:0% what kind of details that you need to 00:01:30.000 --> 00:01:32.790 align:start position:0% what kind of details that you need to send<00:01:30.520><c> to</c><00:01:31.120><c> Shopify</c><00:01:31.520><c> to</c><00:01:31.680><c> be</c><00:01:31.760><c> able</c><00:01:31.960><c> to</c><00:01:32.080><c> verify.</c> 00:01:32.790 --> 00:01:32.800 align:start position:0% send to Shopify to be able to verify. 00:01:32.800 --> 00:01:34.430 align:start position:0% send to Shopify to be able to verify. Quite<00:01:33.040><c> often</c><00:01:33.440><c> as</c><00:01:33.560><c> I</c><00:01:33.640><c> said</c><00:01:33.800><c> before,</c><00:01:34.120><c> it's</c><00:01:34.240><c> going</c> 00:01:34.430 --> 00:01:34.440 align:start position:0% Quite often as I said before, it's going 00:01:34.440 --> 00:01:37.350 align:start position:0% Quite often as I said before, it's going to<00:01:34.640><c> be</c><00:01:35.000><c> your</c><00:01:35.360><c> ID</c><00:01:36.040><c> or</c><00:01:36.240><c> it</c><00:01:36.360><c> can</c><00:01:36.520><c> also</c><00:01:36.880><c> be</c><00:01:37.200><c> a</c> 00:01:37.350 --> 00:01:37.360 align:start position:0% to be your ID or it can also be a 00:01:37.360 --> 00:01:40.510 align:start position:0% to be your ID or it can also be a utility<00:01:37.960><c> bill.</c><00:01:38.520><c> Utility</c><00:01:39.080><c> bill</c><00:01:39.560><c> meaning</c><00:01:40.240><c> your</c> 00:01:40.510 --> 00:01:40.520 align:start position:0% utility bill. Utility bill meaning your 00:01:40.520 --> 00:01:42.590 align:start position:0% utility bill. Utility bill meaning your address<00:01:40.960><c> bill</c><00:01:41.240><c> basically.</c><00:01:41.720><c> So,</c><00:01:41.960><c> for</c><00:01:42.080><c> example,</c> 00:01:42.590 --> 00:01:42.600 align:start position:0% address bill basically. So, for example, 00:01:42.600 --> 00:01:44.350 align:start position:0% address bill basically. So, for example, if<00:01:42.760><c> you</c><00:01:42.960><c> rent</c><00:01:43.280><c> somewhere</c><00:01:43.720><c> or</c><00:01:43.880><c> if</c><00:01:44.040><c> you</c><00:01:44.120><c> have</c><00:01:44.280><c> a</c> 00:01:44.350 --> 00:01:44.360 align:start position:0% if you rent somewhere or if you have a 00:01:44.360 --> 00:01:46.270 align:start position:0% if you rent somewhere or if you have a house<00:01:44.720><c> that</c><00:01:44.920><c> you</c><00:01:45.120><c> or</c><00:01:45.400><c> apartment</c><00:01:46.000><c> that</c><00:01:46.160><c> you</c> 00:01:46.270 --> 00:01:46.280 align:start position:0% house that you or apartment that you 00:01:46.280 --> 00:01:48.990 align:start position:0% house that you or apartment that you bought<00:01:46.600><c> basically,</c><00:01:47.440><c> you</c><00:01:47.720><c> will</c><00:01:47.920><c> have</c><00:01:48.200><c> like</c><00:01:48.680><c> uh,</c> 00:01:48.990 --> 00:01:49.000 align:start position:0% bought basically, you will have like uh, 00:01:49.000 --> 00:01:51.030 align:start position:0% bought basically, you will have like uh, a<00:01:49.080><c> paper</c><00:01:49.760><c> each</c><00:01:50.040><c> month</c><00:01:50.440><c> or</c><00:01:50.640><c> if</c><00:01:50.760><c> it's</c> 00:01:51.030 --> 00:01:51.040 align:start position:0% a paper each month or if it's 00:01:51.040 --> 00:01:53.790 align:start position:0% a paper each month or if it's electronic,<00:01:52.080><c> you</c><00:01:52.280><c> basically</c><00:01:53.280><c> will</c><00:01:53.480><c> be</c><00:01:53.560><c> able</c> 00:01:53.790 --> 00:01:53.800 align:start position:0% electronic, you basically will be able 00:01:53.800 --> 00:01:56.110 align:start position:0% electronic, you basically will be able to<00:01:53.920><c> see</c><00:01:54.160><c> your</c><00:01:54.440><c> rent</c><00:01:54.800><c> cost</c><00:01:55.200><c> and</c><00:01:55.400><c> all</c><00:01:55.640><c> your</c><00:01:55.840><c> like</c> 00:01:56.110 --> 00:01:56.120 align:start position:0% to see your rent cost and all your like 00:01:56.120 --> 00:01:58.870 align:start position:0% to see your rent cost and all your like utility<00:01:56.640><c> costs.</c><00:01:57.480><c> So,</c><00:01:57.640><c> that</c><00:01:58.040><c> is</c><00:01:58.200><c> quite</c><00:01:58.480><c> often</c> 00:01:58.870 --> 00:01:58.880 align:start position:0% utility costs. So, that is quite often 00:01:58.880 --> 00:02:00.510 align:start position:0% utility costs. So, that is quite often what<00:01:59.040><c> kind</c><00:01:59.280><c> of</c><00:01:59.440><c> information</c><00:02:00.000><c> they</c><00:02:00.120><c> want</c><00:02:00.360><c> to</c><00:02:00.440><c> be</c> 00:02:00.510 --> 00:02:00.520 align:start position:0% what kind of information they want to be 00:02:00.520 --> 00:02:02.510 align:start position:0% what kind of information they want to be able<00:02:00.720><c> to</c><00:02:00.840><c> receive</c><00:02:01.360><c> from</c><00:02:01.640><c> you.</c><00:02:02.080><c> They</c><00:02:02.200><c> want</c><00:02:02.400><c> to</c> 00:02:02.510 --> 00:02:02.520 align:start position:0% able to receive from you. They want to 00:02:02.520 --> 00:02:04.550 align:start position:0% able to receive from you. They want to be<00:02:02.600><c> able</c><00:02:02.840><c> to</c><00:02:02.960><c> see</c><00:02:03.200><c> that</c><00:02:03.400><c> the</c><00:02:03.720><c> like</c><00:02:04.000><c> the</c><00:02:04.160><c> address</c> 00:02:04.550 --> 00:02:04.560 align:start position:0% be able to see that the like the address 00:02:04.560 --> 00:02:05.990 align:start position:0% be able to see that the like the address that<00:02:04.720><c> you</c><00:02:04.760><c> have</c><00:02:04.920><c> actually</c><00:02:05.320><c> written</c><00:02:05.680><c> on</c><00:02:05.840><c> your</c> 00:02:05.990 --> 00:02:06.000 align:start position:0% that you have actually written on your 00:02:06.000 --> 00:02:07.830 align:start position:0% that you have actually written on your store<00:02:06.280><c> is</c><00:02:06.440><c> the</c><00:02:06.560><c> correct</c><00:02:07.040><c> as</c><00:02:07.200><c> well.</c><00:02:07.680><c> So,</c> 00:02:07.830 --> 00:02:07.840 align:start position:0% store is the correct as well. So, 00:02:07.840 --> 00:02:09.350 align:start position:0% store is the correct as well. So, probably<00:02:08.200><c> it's</c><00:02:08.280><c> going</c><00:02:08.440><c> to</c><00:02:08.560><c> be</c><00:02:08.679><c> two</c><00:02:08.880><c> steps.</c><00:02:09.240><c> You</c> 00:02:09.350 --> 00:02:09.360 align:start position:0% probably it's going to be two steps. You 00:02:09.360 --> 00:02:11.270 align:start position:0% probably it's going to be two steps. You will<00:02:09.440><c> need</c><00:02:09.600><c> to</c><00:02:09.720><c> verify</c><00:02:10.119><c> your</c><00:02:10.399><c> ID.</c><00:02:11.000><c> You</c><00:02:11.120><c> will</c> 00:02:11.270 --> 00:02:11.280 align:start position:0% will need to verify your ID. You will 00:02:11.280 --> 00:02:13.990 align:start position:0% will need to verify your ID. You will also<00:02:11.600><c> need</c><00:02:11.800><c> to</c><00:02:11.920><c> verify</c><00:02:12.520><c> where</c><00:02:12.840><c> you</c><00:02:12.959><c> live.</c><00:02:13.640><c> And</c> 00:02:13.990 --> 00:02:14.000 align:start position:0% also need to verify where you live. And 00:02:14.000 --> 00:02:15.190 align:start position:0% also need to verify where you live. And by<00:02:14.160><c> the</c><00:02:14.280><c> way,</c><00:02:14.480><c> if</c><00:02:14.640><c> you</c><00:02:14.720><c> have</c><00:02:14.920><c> written</c> 00:02:15.190 --> 00:02:15.200 align:start position:0% by the way, if you have written 00:02:15.200 --> 00:02:16.670 align:start position:0% by the way, if you have written incorrect<00:02:15.640><c> address,</c><00:02:15.959><c> you</c><00:02:16.040><c> can</c><00:02:16.160><c> always</c><00:02:16.400><c> go</c><00:02:16.520><c> to</c> 00:02:16.670 --> 00:02:16.680 align:start position:0% incorrect address, you can always go to 00:02:16.680 --> 00:02:18.590 align:start position:0% incorrect address, you can always go to settings<00:02:17.080><c> right</c><00:02:17.320><c> here.</c><00:02:17.880><c> As</c><00:02:18.000><c> you</c><00:02:18.080><c> can</c><00:02:18.280><c> see,</c><00:02:18.480><c> you</c> 00:02:18.590 --> 00:02:18.600 align:start position:0% settings right here. As you can see, you 00:02:18.600 --> 00:02:20.990 align:start position:0% settings right here. As you can see, you get<00:02:18.920><c> to</c><00:02:19.040><c> this</c><00:02:19.280><c> page</c><00:02:19.560><c> right</c><00:02:19.800><c> here,</c><00:02:20.000><c> which</c><00:02:20.280><c> is</c> 00:02:20.990 --> 00:02:21.000 align:start position:0% get to this page right here, which is 00:02:21.000 --> 00:02:22.830 align:start position:0% get to this page right here, which is which<00:02:21.200><c> is</c><00:02:21.320><c> perfect.</c><00:02:22.080><c> And</c><00:02:22.280><c> what</c><00:02:22.440><c> you're</c><00:02:22.560><c> going</c> 00:02:22.830 --> 00:02:22.840 align:start position:0% which is perfect. And what you're going 00:02:22.840 --> 00:02:25.070 align:start position:0% which is perfect. And what you're going to<00:02:23.000><c> do</c><00:02:23.200><c> now,</c><00:02:23.680><c> I'm</c><00:02:23.800><c> going</c><00:02:24.040><c> to</c><00:02:24.160><c> see</c><00:02:24.440><c> if</c><00:02:24.800><c> I</c> 00:02:25.070 --> 00:02:25.080 align:start position:0% to do now, I'm going to see if I 00:02:25.080 --> 00:02:27.030 align:start position:0% to do now, I'm going to see if I remember<00:02:25.760><c> customer</c><00:02:26.160><c> accounts,</c><00:02:26.560><c> maybe</c><00:02:26.800><c> this</c> 00:02:27.030 --> 00:02:27.040 align:start position:0% remember customer accounts, maybe this 00:02:27.040 --> 00:02:28.110 align:start position:0% remember customer accounts, maybe this one. 00:02:28.110 --> 00:02:28.120 align:start position:0% one. 00:02:28.120 --> 00:02:30.430 align:start position:0% one. Uh<00:02:28.440><c> no,</c><00:02:28.760><c> sorry.</c><00:02:29.040><c> It</c><00:02:29.160><c> wasn't</c><00:02:29.440><c> this</c><00:02:29.640><c> one.</c> 00:02:30.430 --> 00:02:30.440 align:start position:0% Uh no, sorry. It wasn't this one. 00:02:30.440 --> 00:02:32.670 align:start position:0% Uh no, sorry. It wasn't this one. Let's<00:02:30.720><c> see</c><00:02:30.920><c> if</c><00:02:31.040><c> we</c><00:02:31.120><c> can</c><00:02:31.360><c> actually</c><00:02:31.800><c> find</c><00:02:32.520><c> Oh,</c> 00:02:32.670 --> 00:02:32.680 align:start position:0% Let's see if we can actually find Oh, 00:02:32.680 --> 00:02:34.110 align:start position:0% Let's see if we can actually find Oh, yeah.<00:02:32.840><c> Sorry,</c><00:02:33.080><c> of</c><00:02:33.200><c> course.</c><00:02:33.480><c> It's</c><00:02:33.640><c> right</c><00:02:33.840><c> here.</c> 00:02:34.110 --> 00:02:34.120 align:start position:0% yeah. Sorry, of course. It's right here. 00:02:34.120 --> 00:02:36.750 align:start position:0% yeah. Sorry, of course. It's right here. Billing<00:02:34.440><c> information.</c><00:02:35.280><c> Click</c><00:02:35.520><c> on</c><00:02:35.640><c> edit.</c> 00:02:36.750 --> 00:02:36.760 align:start position:0% Billing information. Click on edit. 00:02:36.760 --> 00:02:39.510 align:start position:0% Billing information. Click on edit. And<00:02:37.240><c> basically</c><00:02:37.760><c> make</c><00:02:38.000><c> sure</c><00:02:38.200><c> that</c><00:02:38.480><c> all</c><00:02:38.680><c> of</c><00:02:38.800><c> this</c> 00:02:39.510 --> 00:02:39.520 align:start position:0% And basically make sure that all of this 00:02:39.520 --> 00:02:41.670 align:start position:0% And basically make sure that all of this uh<00:02:39.600><c> like</c><00:02:40.160><c> details</c><00:02:40.680><c> right</c><00:02:40.880><c> here</c><00:02:41.080><c> is</c><00:02:41.280><c> actually</c> 00:02:41.670 --> 00:02:41.680 align:start position:0% uh like details right here is actually 00:02:41.680 --> 00:02:43.870 align:start position:0% uh like details right here is actually correct<00:02:42.160><c> basically.</c><00:02:43.000><c> Because</c><00:02:43.320><c> if</c><00:02:43.440><c> it's</c><00:02:43.600><c> not</c> 00:02:43.870 --> 00:02:43.880 align:start position:0% correct basically. Because if it's not 00:02:43.880 --> 00:02:46.070 align:start position:0% correct basically. Because if it's not correct,<00:02:44.360><c> then</c><00:02:44.760><c> probably</c><00:02:45.400><c> you</c><00:02:45.560><c> will</c><00:02:45.720><c> not</c><00:02:45.959><c> be</c> 00:02:46.070 --> 00:02:46.080 align:start position:0% correct, then probably you will not be 00:02:46.080 --> 00:02:48.510 align:start position:0% correct, then probably you will not be able<00:02:46.320><c> to</c><00:02:46.480><c> verify</c><00:02:46.959><c> your</c><00:02:47.640><c> uh</c><00:02:47.720><c> details</c><00:02:48.280><c> for</c> 00:02:48.510 --> 00:02:48.520 align:start position:0% able to verify your uh details for 00:02:48.520 --> 00:02:50.070 align:start position:0% able to verify your uh details for Shopify.<00:02:49.000><c> So,</c><00:02:49.120><c> make</c><00:02:49.320><c> sure</c><00:02:49.440><c> that</c><00:02:49.680><c> these</c> 00:02:50.070 --> 00:02:50.080 align:start position:0% Shopify. So, make sure that these 00:02:50.080 --> 00:02:52.230 align:start position:0% Shopify. So, make sure that these details<00:02:50.600><c> right</c><00:02:50.800><c> here,</c><00:02:51.000><c> they're</c><00:02:51.240><c> all</c><00:02:51.480><c> correct.</c> 00:02:52.230 --> 00:02:52.240 align:start position:0% details right here, they're all correct. 00:02:52.240 --> 00:02:54.030 align:start position:0% details right here, they're all correct. And<00:02:52.520><c> when</c><00:02:52.680><c> they</c><00:02:52.840><c> are</c><00:02:53.080><c> correct,</c><00:02:53.600><c> then</c><00:02:53.800><c> you</c><00:02:53.880><c> can</c> 00:02:54.030 --> 00:02:54.040 align:start position:0% And when they are correct, then you can 00:02:54.040 --> 00:02:57.150 align:start position:0% And when they are correct, then you can just<00:02:54.320><c> basically</c><00:02:54.760><c> proceed</c><00:02:55.440><c> to</c><00:02:56.240><c> uh</c><00:02:56.480><c> giving</c><00:02:56.920><c> them</c> 00:02:57.150 --> 00:02:57.160 align:start position:0% just basically proceed to uh giving them 00:02:57.160 --> 00:02:58.910 align:start position:0% just basically proceed to uh giving them the<00:02:57.280><c> details</c><00:02:57.760><c> that</c><00:02:57.880><c> they</c><00:02:58.040><c> want</c><00:02:58.360><c> basically.</c> 00:02:58.910 --> 00:02:58.920 align:start position:0% the details that they want basically. 00:02:58.920 --> 00:03:00.310 align:start position:0% the details that they want basically. So,<00:02:59.080><c> yeah.</c><00:02:59.200><c> This</c><00:02:59.400><c> is</c><00:02:59.480><c> exactly</c><00:02:59.959><c> how</c><00:03:00.040><c> to</c><00:03:00.200><c> do</c> 00:03:00.310 --> 00:03:00.320 align:start position:0% So, yeah. This is exactly how to do 00:03:00.320 --> 00:03:01.509 align:start position:0% So, yeah. This is exactly how to do this.<00:03:00.519><c> So,</c><00:03:00.600><c> let</c><00:03:00.800><c> me</c><00:03:00.880><c> know</c><00:03:01.080><c> in</c><00:03:01.120><c> the</c><00:03:01.200><c> comments</c> 00:03:01.509 --> 00:03:01.519 align:start position:0% this. So, let me know in the comments 00:03:01.519 --> 00:03:03.310 align:start position:0% this. So, let me know in the comments below.<00:03:02.120><c> Maybe</c><00:03:02.360><c> if</c><00:03:02.480><c> you</c><00:03:02.519><c> have</c><00:03:02.640><c> any</c><00:03:02.800><c> questions,</c> 00:03:03.310 --> 00:03:03.320 align:start position:0% below. Maybe if you have any questions, 00:03:03.320 --> 00:03:04.949 align:start position:0% below. Maybe if you have any questions, then<00:03:03.400><c> I</c><00:03:03.440><c> will</c><00:03:03.560><c> try</c><00:03:03.800><c> to</c><00:03:04.000><c> answer</c><00:03:04.320><c> to</c><00:03:04.440><c> as</c><00:03:04.600><c> many</c><00:03:04.800><c> as</c> 00:03:04.949 --> 00:03:04.959 align:start position:0% then I will try to answer to as many as 00:03:04.959 --> 00:03:06.590 align:start position:0% then I will try to answer to as many as I<00:03:05.040><c> can.</c><00:03:05.440><c> And</c><00:03:05.560><c> also,</c><00:03:05.840><c> I</c><00:03:05.920><c> wish</c><00:03:06.120><c> you</c><00:03:06.200><c> the</c><00:03:06.280><c> best</c> 00:03:06.590 --> 00:03:06.600 align:start position:0% I can. And also, I wish you the best 00:03:06.600 --> 00:03:08.959 align:start position:0% I can. And also, I wish you the best day.