How To with Alex
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[subtitle-meta] lang=en auto=True
Hi there, I am Alex Cunningham and I
will walk you through this Shopify
tutorial step by step. Are you
struggling with checkout issues on your
Shopify store or just want to be sure
your customers have a smooth, reliable
buying experience in 2025? You're in the
right place. In this guide, I'll walk
you through the essential steps to fix
and optimize your Shopify checkout so
you can avoid abandoned carts and keep
your customers coming back. By the end,
you'll know exactly how to update those
checkout settings for better results.
Let's get started. First up, you'll want
to head over to your Shopify admin page.
This is your store's control center
where you manage everything from
products to customer orders. Take a
moment to log in and make sure you're on
the main dashboard. Once you're in, look
to the left hand side. You'll see a menu
with all your Shopify options. The next
step is to click on settings. This might
seem straightforward, but it's a crucial
move. The settings area is where you
control the behind-the-scenes details
that really shape your customer's
experience. Sometimes checkout problems
come down to little tweaks right here.
Now, in the settings menu, find and
select checkout. This section is all
about how your store handles payments
and customer data during the buying
process. When you open up the checkout
settings, you'll see lots of options.
Don't let those overwhelm you. We're
going to focus on the key details that
actually matter for a functional buyer
friendly checkout. Let's check the
customer contact method. This determines
how your customers enter their contact
information at checkout, whether it's
through email, phone number, or both.
For most stores, making sure customers
can enter an email is essential since
that's how receipts and shipping updates
are sent. If you only allow phone
numbers, some customers might get
frustrated or bail out. So, I'd
recommend enabling both if possible and
double-checking this setting to avoid
headaches later on. Moving down, you'll
see the customer information section.
Here it's important to look at which
fields are required. Think about what
you actually need to deliver the order
successfully. For example, a complete
shipping address, name, and a way to
contact the buyer. If you skip any of
these, there's a risk the order could
get delayed or lost. Carefully mark
these as required, but also keep it
simple to avoid overwhelming your
customers. If you ask for less essential
info, shoppers might hesitate, so stay
focused on what matters for delivering
the item. You'll notice an option to add
a tipping option as well. This one's
totally up to you. Some stores like to
give customers a way to tip for great
service or rush orders. If you think
your audience might appreciate this, try
enabling it and see if you get extra
support or feedback. Next comes the
post-purchase page. After a customer
completes their order, they'll see this
page. So, it's a wonderful chance to
thank them and encourage repeat
business. You don't need to write an
essay, just a friendly, authentic thank
you message, maybe a note about upcoming
promotions to let people know you care
about their experience. A simple,
genuine gesture here can make a big
difference in customer loyalty. There's
another detail, checkout language. Make
sure the countries you support primarily
understand English or select the
language most common for your buyers.
This avoids confusion and ensures every
customer can move smoothly through
checkout steps. If you notice customers
from other regions, consider offering
translations or clarifying any important
instructions. You can also add specific
checkout rules. These could be things
like minimum order amounts, age
verification, or restricting certain
products. Setting these now helps avoid
compliance issues and ensures you're
protecting your business. Once you've
made all your changes, don't forget to
hit save. This is easy to overlook, but
the changes won't go live until you do.
So, just take a moment to double check
everything and press that button. That's
it. Your checkout should now be fast,
functional, and customerfriendly. If
this tutorial helped you out, be sure to
give it a thumbs up and drop a comment
below with any questions you have. I'm
always happy to help you troubleshoot.
And of course, don't forget to subscribe
for more Shopify tutorials and
e-commerce tips. Thanks for watching and
good luck with your
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WEBVTT Kind: captions Language: en 00:00:01.199 --> 00:00:03.429 align:start position:0% Hi<00:00:01.439><c> there,</c><00:00:01.760><c> I</c><00:00:02.000><c> am</c><00:00:02.159><c> Alex</c><00:00:02.480><c> Cunningham</c><00:00:03.120><c> and</c><00:00:03.280><c> I</c> 00:00:03.429 --> 00:00:03.439 align:start position:0% Hi there, I am Alex Cunningham and I 00:00:03.439 --> 00:00:05.110 align:start position:0% Hi there, I am Alex Cunningham and I will<00:00:03.600><c> walk</c><00:00:03.840><c> you</c><00:00:04.000><c> through</c><00:00:04.240><c> this</c><00:00:04.480><c> Shopify</c> 00:00:05.110 --> 00:00:05.120 align:start position:0% will walk you through this Shopify 00:00:05.120 --> 00:00:08.230 align:start position:0% will walk you through this Shopify tutorial<00:00:06.000><c> step</c><00:00:06.400><c> by</c><00:00:06.799><c> step.</c><00:00:07.839><c> Are</c><00:00:08.080><c> you</c> 00:00:08.230 --> 00:00:08.240 align:start position:0% tutorial step by step. Are you 00:00:08.240 --> 00:00:09.910 align:start position:0% tutorial step by step. Are you struggling<00:00:08.639><c> with</c><00:00:08.880><c> checkout</c><00:00:09.280><c> issues</c><00:00:09.599><c> on</c><00:00:09.760><c> your</c> 00:00:09.910 --> 00:00:09.920 align:start position:0% struggling with checkout issues on your 00:00:09.920 --> 00:00:12.150 align:start position:0% struggling with checkout issues on your Shopify<00:00:10.559><c> store</c><00:00:11.200><c> or</c><00:00:11.440><c> just</c><00:00:11.599><c> want</c><00:00:11.759><c> to</c><00:00:11.840><c> be</c><00:00:12.000><c> sure</c> 00:00:12.150 --> 00:00:12.160 align:start position:0% Shopify store or just want to be sure 00:00:12.160 --> 00:00:14.150 align:start position:0% Shopify store or just want to be sure your<00:00:12.400><c> customers</c><00:00:12.880><c> have</c><00:00:12.960><c> a</c><00:00:13.280><c> smooth,</c><00:00:13.679><c> reliable</c> 00:00:14.150 --> 00:00:14.160 align:start position:0% your customers have a smooth, reliable 00:00:14.160 --> 00:00:17.029 align:start position:0% your customers have a smooth, reliable buying<00:00:14.559><c> experience</c><00:00:15.040><c> in</c><00:00:15.280><c> 2025?</c><00:00:16.480><c> You're</c><00:00:16.720><c> in</c><00:00:16.880><c> the</c> 00:00:17.029 --> 00:00:17.039 align:start position:0% buying experience in 2025? You're in the 00:00:17.039 --> 00:00:19.029 align:start position:0% buying experience in 2025? You're in the right<00:00:17.199><c> place.</c><00:00:17.600><c> In</c><00:00:17.840><c> this</c><00:00:18.080><c> guide,</c><00:00:18.560><c> I'll</c><00:00:18.800><c> walk</c> 00:00:19.029 --> 00:00:19.039 align:start position:0% right place. In this guide, I'll walk 00:00:19.039 --> 00:00:20.790 align:start position:0% right place. In this guide, I'll walk you<00:00:19.119><c> through</c><00:00:19.359><c> the</c><00:00:19.600><c> essential</c><00:00:20.000><c> steps</c><00:00:20.240><c> to</c><00:00:20.480><c> fix</c> 00:00:20.790 --> 00:00:20.800 align:start position:0% you through the essential steps to fix 00:00:20.800 --> 00:00:23.429 align:start position:0% you through the essential steps to fix and<00:00:21.119><c> optimize</c><00:00:21.680><c> your</c><00:00:21.840><c> Shopify</c><00:00:22.480><c> checkout</c><00:00:23.199><c> so</c> 00:00:23.429 --> 00:00:23.439 align:start position:0% and optimize your Shopify checkout so 00:00:23.439 --> 00:00:25.750 align:start position:0% and optimize your Shopify checkout so you<00:00:23.600><c> can</c><00:00:23.760><c> avoid</c><00:00:24.080><c> abandoned</c><00:00:24.640><c> carts</c><00:00:25.199><c> and</c><00:00:25.519><c> keep</c> 00:00:25.750 --> 00:00:25.760 align:start position:0% you can avoid abandoned carts and keep 00:00:25.760 --> 00:00:28.070 align:start position:0% you can avoid abandoned carts and keep your<00:00:26.000><c> customers</c><00:00:26.480><c> coming</c><00:00:26.720><c> back.</c><00:00:27.279><c> By</c><00:00:27.519><c> the</c><00:00:27.680><c> end,</c> 00:00:28.070 --> 00:00:28.080 align:start position:0% your customers coming back. By the end, 00:00:28.080 --> 00:00:29.750 align:start position:0% your customers coming back. By the end, you'll<00:00:28.400><c> know</c><00:00:28.560><c> exactly</c><00:00:28.880><c> how</c><00:00:29.039><c> to</c><00:00:29.199><c> update</c><00:00:29.519><c> those</c> 00:00:29.750 --> 00:00:29.760 align:start position:0% you'll know exactly how to update those 00:00:29.760 --> 00:00:31.669 align:start position:0% you'll know exactly how to update those checkout<00:00:30.160><c> settings</c><00:00:30.400><c> for</c><00:00:30.640><c> better</c><00:00:30.960><c> results.</c> 00:00:31.669 --> 00:00:31.679 align:start position:0% checkout settings for better results. 00:00:31.679 --> 00:00:33.830 align:start position:0% checkout settings for better results. Let's<00:00:31.920><c> get</c><00:00:32.079><c> started.</c><00:00:32.800><c> First</c><00:00:33.040><c> up,</c><00:00:33.440><c> you'll</c><00:00:33.760><c> want</c> 00:00:33.830 --> 00:00:33.840 align:start position:0% Let's get started. First up, you'll want 00:00:33.840 --> 00:00:36.229 align:start position:0% Let's get started. First up, you'll want to<00:00:34.000><c> head</c><00:00:34.160><c> over</c><00:00:34.320><c> to</c><00:00:34.399><c> your</c><00:00:34.640><c> Shopify</c><00:00:35.200><c> admin</c><00:00:35.600><c> page.</c> 00:00:36.229 --> 00:00:36.239 align:start position:0% to head over to your Shopify admin page. 00:00:36.239 --> 00:00:38.069 align:start position:0% to head over to your Shopify admin page. This<00:00:36.399><c> is</c><00:00:36.559><c> your</c><00:00:36.800><c> store's</c><00:00:37.200><c> control</c><00:00:37.520><c> center</c> 00:00:38.069 --> 00:00:38.079 align:start position:0% This is your store's control center 00:00:38.079 --> 00:00:39.590 align:start position:0% This is your store's control center where<00:00:38.320><c> you</c><00:00:38.480><c> manage</c><00:00:38.879><c> everything</c><00:00:39.280><c> from</c> 00:00:39.590 --> 00:00:39.600 align:start position:0% where you manage everything from 00:00:39.600 --> 00:00:41.670 align:start position:0% where you manage everything from products<00:00:39.920><c> to</c><00:00:40.239><c> customer</c><00:00:40.640><c> orders.</c><00:00:41.280><c> Take</c><00:00:41.440><c> a</c> 00:00:41.670 --> 00:00:41.680 align:start position:0% products to customer orders. Take a 00:00:41.680 --> 00:00:43.430 align:start position:0% products to customer orders. Take a moment<00:00:41.840><c> to</c><00:00:42.000><c> log</c><00:00:42.239><c> in</c><00:00:42.480><c> and</c><00:00:42.719><c> make</c><00:00:42.960><c> sure</c><00:00:43.040><c> you're</c><00:00:43.280><c> on</c> 00:00:43.430 --> 00:00:43.440 align:start position:0% moment to log in and make sure you're on 00:00:43.440 --> 00:00:45.590 align:start position:0% moment to log in and make sure you're on the<00:00:43.600><c> main</c><00:00:43.840><c> dashboard.</c><00:00:44.399><c> Once</c><00:00:44.719><c> you're</c><00:00:44.879><c> in,</c><00:00:45.360><c> look</c> 00:00:45.590 --> 00:00:45.600 align:start position:0% the main dashboard. Once you're in, look 00:00:45.600 --> 00:00:47.750 align:start position:0% the main dashboard. Once you're in, look to<00:00:45.760><c> the</c><00:00:45.920><c> left</c><00:00:46.160><c> hand</c><00:00:46.320><c> side.</c><00:00:46.960><c> You'll</c><00:00:47.200><c> see</c><00:00:47.360><c> a</c><00:00:47.520><c> menu</c> 00:00:47.750 --> 00:00:47.760 align:start position:0% to the left hand side. You'll see a menu 00:00:47.760 --> 00:00:50.229 align:start position:0% to the left hand side. You'll see a menu with<00:00:48.000><c> all</c><00:00:48.160><c> your</c><00:00:48.399><c> Shopify</c><00:00:48.879><c> options.</c><00:00:49.840><c> The</c><00:00:50.079><c> next</c> 00:00:50.229 --> 00:00:50.239 align:start position:0% with all your Shopify options. The next 00:00:50.239 --> 00:00:52.069 align:start position:0% with all your Shopify options. The next step<00:00:50.399><c> is</c><00:00:50.559><c> to</c><00:00:50.719><c> click</c><00:00:50.879><c> on</c><00:00:51.200><c> settings.</c><00:00:51.760><c> This</c><00:00:51.920><c> might</c> 00:00:52.069 --> 00:00:52.079 align:start position:0% step is to click on settings. This might 00:00:52.079 --> 00:00:53.750 align:start position:0% step is to click on settings. This might seem<00:00:52.399><c> straightforward,</c><00:00:52.879><c> but</c><00:00:53.039><c> it's</c><00:00:53.280><c> a</c><00:00:53.440><c> crucial</c> 00:00:53.750 --> 00:00:53.760 align:start position:0% seem straightforward, but it's a crucial 00:00:53.760 --> 00:00:55.990 align:start position:0% seem straightforward, but it's a crucial move.<00:00:54.399><c> The</c><00:00:54.640><c> settings</c><00:00:55.039><c> area</c><00:00:55.360><c> is</c><00:00:55.520><c> where</c><00:00:55.760><c> you</c> 00:00:55.990 --> 00:00:56.000 align:start position:0% move. The settings area is where you 00:00:56.000 --> 00:00:57.910 align:start position:0% move. The settings area is where you control<00:00:56.239><c> the</c><00:00:56.480><c> behind-the-scenes</c><00:00:57.280><c> details</c> 00:00:57.910 --> 00:00:57.920 align:start position:0% control the behind-the-scenes details 00:00:57.920 --> 00:00:59.510 align:start position:0% control the behind-the-scenes details that<00:00:58.160><c> really</c><00:00:58.480><c> shape</c><00:00:58.800><c> your</c><00:00:59.039><c> customer's</c> 00:00:59.510 --> 00:00:59.520 align:start position:0% that really shape your customer's 00:00:59.520 --> 00:01:01.750 align:start position:0% that really shape your customer's experience.<00:01:00.160><c> Sometimes</c><00:01:00.960><c> checkout</c><00:01:01.359><c> problems</c> 00:01:01.750 --> 00:01:01.760 align:start position:0% experience. Sometimes checkout problems 00:01:01.760 --> 00:01:03.670 align:start position:0% experience. Sometimes checkout problems come<00:01:02.000><c> down</c><00:01:02.160><c> to</c><00:01:02.320><c> little</c><00:01:02.559><c> tweaks</c><00:01:02.960><c> right</c><00:01:03.199><c> here.</c> 00:01:03.670 --> 00:01:03.680 align:start position:0% come down to little tweaks right here. 00:01:03.680 --> 00:01:05.910 align:start position:0% come down to little tweaks right here. Now,<00:01:03.920><c> in</c><00:01:04.080><c> the</c><00:01:04.320><c> settings</c><00:01:04.640><c> menu,</c><00:01:05.280><c> find</c><00:01:05.600><c> and</c> 00:01:05.910 --> 00:01:05.920 align:start position:0% Now, in the settings menu, find and 00:01:05.920 --> 00:01:08.230 align:start position:0% Now, in the settings menu, find and select<00:01:06.479><c> checkout.</c><00:01:07.119><c> This</c><00:01:07.360><c> section</c><00:01:07.760><c> is</c><00:01:08.000><c> all</c> 00:01:08.230 --> 00:01:08.240 align:start position:0% select checkout. This section is all 00:01:08.240 --> 00:01:09.910 align:start position:0% select checkout. This section is all about<00:01:08.479><c> how</c><00:01:08.720><c> your</c><00:01:08.960><c> store</c><00:01:09.200><c> handles</c><00:01:09.600><c> payments</c> 00:01:09.910 --> 00:01:09.920 align:start position:0% about how your store handles payments 00:01:09.920 --> 00:01:11.590 align:start position:0% about how your store handles payments and<00:01:10.240><c> customer</c><00:01:10.560><c> data</c><00:01:10.880><c> during</c><00:01:11.119><c> the</c><00:01:11.280><c> buying</c> 00:01:11.590 --> 00:01:11.600 align:start position:0% and customer data during the buying 00:01:11.600 --> 00:01:13.590 align:start position:0% and customer data during the buying process.<00:01:12.240><c> When</c><00:01:12.479><c> you</c><00:01:12.640><c> open</c><00:01:12.799><c> up</c><00:01:12.960><c> the</c><00:01:13.200><c> checkout</c> 00:01:13.590 --> 00:01:13.600 align:start position:0% process. When you open up the checkout 00:01:13.600 --> 00:01:15.670 align:start position:0% process. When you open up the checkout settings,<00:01:14.320><c> you'll</c><00:01:14.560><c> see</c><00:01:14.720><c> lots</c><00:01:15.040><c> of</c><00:01:15.119><c> options.</c> 00:01:15.670 --> 00:01:15.680 align:start position:0% settings, you'll see lots of options. 00:01:15.680 --> 00:01:17.350 align:start position:0% settings, you'll see lots of options. Don't<00:01:15.920><c> let</c><00:01:16.080><c> those</c><00:01:16.320><c> overwhelm</c><00:01:16.880><c> you.</c><00:01:17.200><c> We're</c> 00:01:17.350 --> 00:01:17.360 align:start position:0% Don't let those overwhelm you. We're 00:01:17.360 --> 00:01:19.190 align:start position:0% Don't let those overwhelm you. We're going<00:01:17.520><c> to</c><00:01:17.680><c> focus</c><00:01:17.920><c> on</c><00:01:18.080><c> the</c><00:01:18.240><c> key</c><00:01:18.479><c> details</c><00:01:18.880><c> that</c> 00:01:19.190 --> 00:01:19.200 align:start position:0% going to focus on the key details that 00:01:19.200 --> 00:01:21.590 align:start position:0% going to focus on the key details that actually<00:01:19.520><c> matter</c><00:01:19.840><c> for</c><00:01:20.080><c> a</c><00:01:20.320><c> functional</c><00:01:21.119><c> buyer</c> 00:01:21.590 --> 00:01:21.600 align:start position:0% actually matter for a functional buyer 00:01:21.600 --> 00:01:23.270 align:start position:0% actually matter for a functional buyer friendly<00:01:21.920><c> checkout.</c><00:01:22.479><c> Let's</c><00:01:22.720><c> check</c><00:01:22.960><c> the</c> 00:01:23.270 --> 00:01:23.280 align:start position:0% friendly checkout. Let's check the 00:01:23.280 --> 00:01:25.270 align:start position:0% friendly checkout. Let's check the customer<00:01:23.759><c> contact</c><00:01:24.159><c> method.</c><00:01:24.640><c> This</c><00:01:24.799><c> determines</c> 00:01:25.270 --> 00:01:25.280 align:start position:0% customer contact method. This determines 00:01:25.280 --> 00:01:27.270 align:start position:0% customer contact method. This determines how<00:01:25.520><c> your</c><00:01:25.759><c> customers</c><00:01:26.240><c> enter</c><00:01:26.560><c> their</c><00:01:26.799><c> contact</c> 00:01:27.270 --> 00:01:27.280 align:start position:0% how your customers enter their contact 00:01:27.280 --> 00:01:28.870 align:start position:0% how your customers enter their contact information<00:01:27.759><c> at</c><00:01:28.000><c> checkout,</c><00:01:28.479><c> whether</c><00:01:28.720><c> it's</c> 00:01:28.870 --> 00:01:28.880 align:start position:0% information at checkout, whether it's 00:01:28.880 --> 00:01:31.190 align:start position:0% information at checkout, whether it's through<00:01:29.119><c> email,</c><00:01:29.920><c> phone</c><00:01:30.159><c> number,</c><00:01:30.640><c> or</c><00:01:30.880><c> both.</c> 00:01:31.190 --> 00:01:31.200 align:start position:0% through email, phone number, or both. 00:01:31.200 --> 00:01:33.190 align:start position:0% through email, phone number, or both. For<00:01:31.360><c> most</c><00:01:31.600><c> stores,</c><00:01:32.159><c> making</c><00:01:32.479><c> sure</c><00:01:32.720><c> customers</c> 00:01:33.190 --> 00:01:33.200 align:start position:0% For most stores, making sure customers 00:01:33.200 --> 00:01:35.270 align:start position:0% For most stores, making sure customers can<00:01:33.360><c> enter</c><00:01:33.600><c> an</c><00:01:33.840><c> email</c><00:01:34.079><c> is</c><00:01:34.400><c> essential</c><00:01:35.040><c> since</c> 00:01:35.270 --> 00:01:35.280 align:start position:0% can enter an email is essential since 00:01:35.280 --> 00:01:37.109 align:start position:0% can enter an email is essential since that's<00:01:35.600><c> how</c><00:01:35.759><c> receipts</c><00:01:36.159><c> and</c><00:01:36.400><c> shipping</c><00:01:36.720><c> updates</c> 00:01:37.109 --> 00:01:37.119 align:start position:0% that's how receipts and shipping updates 00:01:37.119 --> 00:01:39.109 align:start position:0% that's how receipts and shipping updates are<00:01:37.280><c> sent.</c><00:01:37.840><c> If</c><00:01:38.000><c> you</c><00:01:38.240><c> only</c><00:01:38.479><c> allow</c><00:01:38.880><c> phone</c> 00:01:39.109 --> 00:01:39.119 align:start position:0% are sent. If you only allow phone 00:01:39.119 --> 00:01:40.550 align:start position:0% are sent. If you only allow phone numbers,<00:01:39.520><c> some</c><00:01:39.759><c> customers</c><00:01:40.159><c> might</c><00:01:40.400><c> get</c> 00:01:40.550 --> 00:01:40.560 align:start position:0% numbers, some customers might get 00:01:40.560 --> 00:01:42.469 align:start position:0% numbers, some customers might get frustrated<00:01:41.040><c> or</c><00:01:41.280><c> bail</c><00:01:41.520><c> out.</c><00:01:42.000><c> So,</c><00:01:42.240><c> I'd</c> 00:01:42.469 --> 00:01:42.479 align:start position:0% frustrated or bail out. So, I'd 00:01:42.479 --> 00:01:44.469 align:start position:0% frustrated or bail out. So, I'd recommend<00:01:42.799><c> enabling</c><00:01:43.280><c> both</c><00:01:43.520><c> if</c><00:01:43.759><c> possible</c><00:01:44.240><c> and</c> 00:01:44.469 --> 00:01:44.479 align:start position:0% recommend enabling both if possible and 00:01:44.479 --> 00:01:45.990 align:start position:0% recommend enabling both if possible and double-checking<00:01:45.040><c> this</c><00:01:45.280><c> setting</c><00:01:45.520><c> to</c><00:01:45.759><c> avoid</c> 00:01:45.990 --> 00:01:46.000 align:start position:0% double-checking this setting to avoid 00:01:46.000 --> 00:01:48.310 align:start position:0% double-checking this setting to avoid headaches<00:01:46.479><c> later</c><00:01:46.720><c> on.</c><00:01:47.200><c> Moving</c><00:01:47.520><c> down,</c><00:01:48.079><c> you'll</c> 00:01:48.310 --> 00:01:48.320 align:start position:0% headaches later on. Moving down, you'll 00:01:48.320 --> 00:01:50.389 align:start position:0% headaches later on. Moving down, you'll see<00:01:48.479><c> the</c><00:01:48.880><c> customer</c><00:01:49.360><c> information</c><00:01:49.920><c> section.</c> 00:01:50.389 --> 00:01:50.399 align:start position:0% see the customer information section. 00:01:50.399 --> 00:01:52.230 align:start position:0% see the customer information section. Here<00:01:50.880><c> it's</c><00:01:51.200><c> important</c><00:01:51.439><c> to</c><00:01:51.680><c> look</c><00:01:51.759><c> at</c><00:01:51.920><c> which</c> 00:01:52.230 --> 00:01:52.240 align:start position:0% Here it's important to look at which 00:01:52.240 --> 00:01:54.069 align:start position:0% Here it's important to look at which fields<00:01:52.560><c> are</c><00:01:52.720><c> required.</c><00:01:53.439><c> Think</c><00:01:53.680><c> about</c><00:01:53.840><c> what</c> 00:01:54.069 --> 00:01:54.079 align:start position:0% fields are required. Think about what 00:01:54.079 --> 00:01:55.830 align:start position:0% fields are required. Think about what you<00:01:54.399><c> actually</c><00:01:54.720><c> need</c><00:01:54.880><c> to</c><00:01:55.040><c> deliver</c><00:01:55.360><c> the</c><00:01:55.600><c> order</c> 00:01:55.830 --> 00:01:55.840 align:start position:0% you actually need to deliver the order 00:01:55.840 --> 00:01:57.910 align:start position:0% you actually need to deliver the order successfully.<00:01:56.640><c> For</c><00:01:56.720><c> example,</c><00:01:57.360><c> a</c><00:01:57.600><c> complete</c> 00:01:57.910 --> 00:01:57.920 align:start position:0% successfully. For example, a complete 00:01:57.920 --> 00:02:00.310 align:start position:0% successfully. For example, a complete shipping<00:01:58.320><c> address,</c><00:01:59.040><c> name,</c><00:01:59.600><c> and</c><00:01:59.840><c> a</c><00:02:00.000><c> way</c><00:02:00.159><c> to</c> 00:02:00.310 --> 00:02:00.320 align:start position:0% shipping address, name, and a way to 00:02:00.320 --> 00:02:02.469 align:start position:0% shipping address, name, and a way to contact<00:02:00.640><c> the</c><00:02:00.880><c> buyer.</c><00:02:01.520><c> If</c><00:02:01.759><c> you</c><00:02:01.920><c> skip</c><00:02:02.159><c> any</c><00:02:02.320><c> of</c> 00:02:02.469 --> 00:02:02.479 align:start position:0% contact the buyer. If you skip any of 00:02:02.479 --> 00:02:03.990 align:start position:0% contact the buyer. If you skip any of these,<00:02:02.799><c> there's</c><00:02:03.040><c> a</c><00:02:03.200><c> risk</c><00:02:03.360><c> the</c><00:02:03.600><c> order</c><00:02:03.840><c> could</c> 00:02:03.990 --> 00:02:04.000 align:start position:0% these, there's a risk the order could 00:02:04.000 --> 00:02:06.069 align:start position:0% these, there's a risk the order could get<00:02:04.159><c> delayed</c><00:02:04.560><c> or</c><00:02:04.880><c> lost.</c><00:02:05.439><c> Carefully</c><00:02:05.840><c> mark</c> 00:02:06.069 --> 00:02:06.079 align:start position:0% get delayed or lost. Carefully mark 00:02:06.079 --> 00:02:08.070 align:start position:0% get delayed or lost. Carefully mark these<00:02:06.399><c> as</c><00:02:06.560><c> required,</c><00:02:07.200><c> but</c><00:02:07.439><c> also</c><00:02:07.759><c> keep</c><00:02:07.920><c> it</c> 00:02:08.070 --> 00:02:08.080 align:start position:0% these as required, but also keep it 00:02:08.080 --> 00:02:09.669 align:start position:0% these as required, but also keep it simple<00:02:08.319><c> to</c><00:02:08.560><c> avoid</c><00:02:08.879><c> overwhelming</c><00:02:09.440><c> your</c> 00:02:09.669 --> 00:02:09.679 align:start position:0% simple to avoid overwhelming your 00:02:09.679 --> 00:02:11.910 align:start position:0% simple to avoid overwhelming your customers.<00:02:10.399><c> If</c><00:02:10.640><c> you</c><00:02:10.800><c> ask</c><00:02:10.959><c> for</c><00:02:11.200><c> less</c><00:02:11.520><c> essential</c> 00:02:11.910 --> 00:02:11.920 align:start position:0% customers. If you ask for less essential 00:02:11.920 --> 00:02:14.470 align:start position:0% customers. If you ask for less essential info,<00:02:12.640><c> shoppers</c><00:02:13.040><c> might</c><00:02:13.200><c> hesitate,</c><00:02:13.920><c> so</c><00:02:14.239><c> stay</c> 00:02:14.470 --> 00:02:14.480 align:start position:0% info, shoppers might hesitate, so stay 00:02:14.480 --> 00:02:16.070 align:start position:0% info, shoppers might hesitate, so stay focused<00:02:14.800><c> on</c><00:02:14.959><c> what</c><00:02:15.200><c> matters</c><00:02:15.520><c> for</c><00:02:15.760><c> delivering</c> 00:02:16.070 --> 00:02:16.080 align:start position:0% focused on what matters for delivering 00:02:16.080 --> 00:02:17.990 align:start position:0% focused on what matters for delivering the<00:02:16.239><c> item.</c><00:02:16.560><c> You'll</c><00:02:16.800><c> notice</c><00:02:16.959><c> an</c><00:02:17.200><c> option</c><00:02:17.440><c> to</c><00:02:17.760><c> add</c> 00:02:17.990 --> 00:02:18.000 align:start position:0% the item. You'll notice an option to add 00:02:18.000 --> 00:02:19.830 align:start position:0% the item. You'll notice an option to add a<00:02:18.160><c> tipping</c><00:02:18.560><c> option</c><00:02:18.800><c> as</c><00:02:19.040><c> well.</c><00:02:19.280><c> This</c><00:02:19.520><c> one's</c> 00:02:19.830 --> 00:02:19.840 align:start position:0% a tipping option as well. This one's 00:02:19.840 --> 00:02:22.070 align:start position:0% a tipping option as well. This one's totally<00:02:20.160><c> up</c><00:02:20.319><c> to</c><00:02:20.480><c> you.</c><00:02:21.120><c> Some</c><00:02:21.360><c> stores</c><00:02:21.760><c> like</c><00:02:21.920><c> to</c> 00:02:22.070 --> 00:02:22.080 align:start position:0% totally up to you. Some stores like to 00:02:22.080 --> 00:02:23.910 align:start position:0% totally up to you. Some stores like to give<00:02:22.319><c> customers</c><00:02:22.720><c> a</c><00:02:22.879><c> way</c><00:02:22.959><c> to</c><00:02:23.200><c> tip</c><00:02:23.440><c> for</c><00:02:23.599><c> great</c> 00:02:23.910 --> 00:02:23.920 align:start position:0% give customers a way to tip for great 00:02:23.920 --> 00:02:25.670 align:start position:0% give customers a way to tip for great service<00:02:24.160><c> or</c><00:02:24.480><c> rush</c><00:02:24.800><c> orders.</c><00:02:25.200><c> If</c><00:02:25.440><c> you</c><00:02:25.520><c> think</c> 00:02:25.670 --> 00:02:25.680 align:start position:0% service or rush orders. If you think 00:02:25.680 --> 00:02:27.990 align:start position:0% service or rush orders. If you think your<00:02:25.920><c> audience</c><00:02:26.319><c> might</c><00:02:26.640><c> appreciate</c><00:02:27.120><c> this,</c><00:02:27.760><c> try</c> 00:02:27.990 --> 00:02:28.000 align:start position:0% your audience might appreciate this, try 00:02:28.000 --> 00:02:29.830 align:start position:0% your audience might appreciate this, try enabling<00:02:28.480><c> it</c><00:02:28.560><c> and</c><00:02:28.800><c> see</c><00:02:28.959><c> if</c><00:02:29.120><c> you</c><00:02:29.280><c> get</c><00:02:29.440><c> extra</c> 00:02:29.830 --> 00:02:29.840 align:start position:0% enabling it and see if you get extra 00:02:29.840 --> 00:02:31.990 align:start position:0% enabling it and see if you get extra support<00:02:30.080><c> or</c><00:02:30.319><c> feedback.</c><00:02:31.120><c> Next</c><00:02:31.440><c> comes</c><00:02:31.680><c> the</c> 00:02:31.990 --> 00:02:32.000 align:start position:0% support or feedback. Next comes the 00:02:32.000 --> 00:02:34.150 align:start position:0% support or feedback. Next comes the post-purchase<00:02:32.720><c> page.</c><00:02:33.280><c> After</c><00:02:33.519><c> a</c><00:02:33.840><c> customer</c> 00:02:34.150 --> 00:02:34.160 align:start position:0% post-purchase page. After a customer 00:02:34.160 --> 00:02:36.150 align:start position:0% post-purchase page. After a customer completes<00:02:34.640><c> their</c><00:02:34.879><c> order,</c><00:02:35.440><c> they'll</c><00:02:35.760><c> see</c><00:02:35.920><c> this</c> 00:02:36.150 --> 00:02:36.160 align:start position:0% completes their order, they'll see this 00:02:36.160 --> 00:02:38.070 align:start position:0% completes their order, they'll see this page.<00:02:36.800><c> So,</c><00:02:36.959><c> it's</c><00:02:37.200><c> a</c><00:02:37.360><c> wonderful</c><00:02:37.680><c> chance</c><00:02:37.920><c> to</c> 00:02:38.070 --> 00:02:38.080 align:start position:0% page. So, it's a wonderful chance to 00:02:38.080 --> 00:02:39.509 align:start position:0% page. So, it's a wonderful chance to thank<00:02:38.319><c> them</c><00:02:38.480><c> and</c><00:02:38.640><c> encourage</c><00:02:39.120><c> repeat</c> 00:02:39.509 --> 00:02:39.519 align:start position:0% thank them and encourage repeat 00:02:39.519 --> 00:02:41.430 align:start position:0% thank them and encourage repeat business.<00:02:40.239><c> You</c><00:02:40.480><c> don't</c><00:02:40.640><c> need</c><00:02:40.720><c> to</c><00:02:40.879><c> write</c><00:02:41.120><c> an</c> 00:02:41.430 --> 00:02:41.440 align:start position:0% business. You don't need to write an 00:02:41.440 --> 00:02:43.670 align:start position:0% business. You don't need to write an essay,<00:02:41.920><c> just</c><00:02:42.080><c> a</c><00:02:42.319><c> friendly,</c><00:02:42.879><c> authentic</c><00:02:43.440><c> thank</c> 00:02:43.670 --> 00:02:43.680 align:start position:0% essay, just a friendly, authentic thank 00:02:43.680 --> 00:02:45.830 align:start position:0% essay, just a friendly, authentic thank you<00:02:43.840><c> message,</c><00:02:44.319><c> maybe</c><00:02:44.560><c> a</c><00:02:44.800><c> note</c><00:02:45.040><c> about</c><00:02:45.280><c> upcoming</c> 00:02:45.830 --> 00:02:45.840 align:start position:0% you message, maybe a note about upcoming 00:02:45.840 --> 00:02:47.830 align:start position:0% you message, maybe a note about upcoming promotions<00:02:46.400><c> to</c><00:02:46.640><c> let</c><00:02:46.879><c> people</c><00:02:47.120><c> know</c><00:02:47.280><c> you</c><00:02:47.599><c> care</c> 00:02:47.830 --> 00:02:47.840 align:start position:0% promotions to let people know you care 00:02:47.840 --> 00:02:49.990 align:start position:0% promotions to let people know you care about<00:02:48.080><c> their</c><00:02:48.400><c> experience.</c><00:02:49.280><c> A</c><00:02:49.599><c> simple,</c> 00:02:49.990 --> 00:02:50.000 align:start position:0% about their experience. A simple, 00:02:50.000 --> 00:02:51.990 align:start position:0% about their experience. A simple, genuine<00:02:50.400><c> gesture</c><00:02:50.800><c> here</c><00:02:51.120><c> can</c><00:02:51.440><c> make</c><00:02:51.599><c> a</c><00:02:51.840><c> big</c> 00:02:51.990 --> 00:02:52.000 align:start position:0% genuine gesture here can make a big 00:02:52.000 --> 00:02:53.750 align:start position:0% genuine gesture here can make a big difference<00:02:52.239><c> in</c><00:02:52.560><c> customer</c><00:02:52.879><c> loyalty.</c><00:02:53.519><c> There's</c> 00:02:53.750 --> 00:02:53.760 align:start position:0% difference in customer loyalty. There's 00:02:53.760 --> 00:02:56.229 align:start position:0% difference in customer loyalty. There's another<00:02:54.080><c> detail,</c><00:02:54.560><c> checkout</c><00:02:55.040><c> language.</c><00:02:56.000><c> Make</c> 00:02:56.229 --> 00:02:56.239 align:start position:0% another detail, checkout language. Make 00:02:56.239 --> 00:02:58.309 align:start position:0% another detail, checkout language. Make sure<00:02:56.400><c> the</c><00:02:56.640><c> countries</c><00:02:56.959><c> you</c><00:02:57.200><c> support</c><00:02:57.680><c> primarily</c> 00:02:58.309 --> 00:02:58.319 align:start position:0% sure the countries you support primarily 00:02:58.319 --> 00:03:00.070 align:start position:0% sure the countries you support primarily understand<00:02:58.879><c> English</c><00:02:59.360><c> or</c><00:02:59.599><c> select</c><00:02:59.840><c> the</c> 00:03:00.070 --> 00:03:00.080 align:start position:0% understand English or select the 00:03:00.080 --> 00:03:01.670 align:start position:0% understand English or select the language<00:03:00.400><c> most</c><00:03:00.640><c> common</c><00:03:00.879><c> for</c><00:03:01.120><c> your</c><00:03:01.280><c> buyers.</c> 00:03:01.670 --> 00:03:01.680 align:start position:0% language most common for your buyers. 00:03:01.680 --> 00:03:03.830 align:start position:0% language most common for your buyers. This<00:03:01.840><c> avoids</c><00:03:02.319><c> confusion</c><00:03:02.800><c> and</c><00:03:03.040><c> ensures</c><00:03:03.519><c> every</c> 00:03:03.830 --> 00:03:03.840 align:start position:0% This avoids confusion and ensures every 00:03:03.840 --> 00:03:05.430 align:start position:0% This avoids confusion and ensures every customer<00:03:04.319><c> can</c><00:03:04.480><c> move</c><00:03:04.800><c> smoothly</c><00:03:05.200><c> through</c> 00:03:05.430 --> 00:03:05.440 align:start position:0% customer can move smoothly through 00:03:05.440 --> 00:03:07.830 align:start position:0% customer can move smoothly through checkout<00:03:05.920><c> steps.</c><00:03:06.640><c> If</c><00:03:06.879><c> you</c><00:03:07.040><c> notice</c><00:03:07.440><c> customers</c> 00:03:07.830 --> 00:03:07.840 align:start position:0% checkout steps. If you notice customers 00:03:07.840 --> 00:03:09.990 align:start position:0% checkout steps. If you notice customers from<00:03:08.080><c> other</c><00:03:08.319><c> regions,</c><00:03:09.200><c> consider</c><00:03:09.599><c> offering</c> 00:03:09.990 --> 00:03:10.000 align:start position:0% from other regions, consider offering 00:03:10.000 --> 00:03:12.229 align:start position:0% from other regions, consider offering translations<00:03:10.640><c> or</c><00:03:10.959><c> clarifying</c><00:03:11.440><c> any</c><00:03:11.760><c> important</c> 00:03:12.229 --> 00:03:12.239 align:start position:0% translations or clarifying any important 00:03:12.239 --> 00:03:14.710 align:start position:0% translations or clarifying any important instructions.<00:03:13.280><c> You</c><00:03:13.519><c> can</c><00:03:13.599><c> also</c><00:03:13.840><c> add</c><00:03:14.159><c> specific</c> 00:03:14.710 --> 00:03:14.720 align:start position:0% instructions. You can also add specific 00:03:14.720 --> 00:03:16.550 align:start position:0% instructions. You can also add specific checkout<00:03:15.120><c> rules.</c><00:03:15.840><c> These</c><00:03:16.080><c> could</c><00:03:16.239><c> be</c><00:03:16.400><c> things</c> 00:03:16.550 --> 00:03:16.560 align:start position:0% checkout rules. These could be things 00:03:16.560 --> 00:03:18.550 align:start position:0% checkout rules. These could be things like<00:03:16.800><c> minimum</c><00:03:17.200><c> order</c><00:03:17.519><c> amounts,</c><00:03:18.239><c> age</c> 00:03:18.550 --> 00:03:18.560 align:start position:0% like minimum order amounts, age 00:03:18.560 --> 00:03:20.790 align:start position:0% like minimum order amounts, age verification,<00:03:19.680><c> or</c><00:03:19.920><c> restricting</c><00:03:20.480><c> certain</c> 00:03:20.790 --> 00:03:20.800 align:start position:0% verification, or restricting certain 00:03:20.800 --> 00:03:23.030 align:start position:0% verification, or restricting certain products.<00:03:21.599><c> Setting</c><00:03:21.840><c> these</c><00:03:22.159><c> now</c><00:03:22.400><c> helps</c><00:03:22.640><c> avoid</c> 00:03:23.030 --> 00:03:23.040 align:start position:0% products. Setting these now helps avoid 00:03:23.040 --> 00:03:24.790 align:start position:0% products. Setting these now helps avoid compliance<00:03:23.519><c> issues</c><00:03:23.840><c> and</c><00:03:24.080><c> ensures</c><00:03:24.480><c> you're</c> 00:03:24.790 --> 00:03:24.800 align:start position:0% compliance issues and ensures you're 00:03:24.800 --> 00:03:26.630 align:start position:0% compliance issues and ensures you're protecting<00:03:25.200><c> your</c><00:03:25.440><c> business.</c><00:03:26.159><c> Once</c><00:03:26.400><c> you've</c> 00:03:26.630 --> 00:03:26.640 align:start position:0% protecting your business. Once you've 00:03:26.640 --> 00:03:28.869 align:start position:0% protecting your business. Once you've made<00:03:26.879><c> all</c><00:03:27.120><c> your</c><00:03:27.440><c> changes,</c><00:03:28.239><c> don't</c><00:03:28.400><c> forget</c><00:03:28.640><c> to</c> 00:03:28.869 --> 00:03:28.879 align:start position:0% made all your changes, don't forget to 00:03:28.879 --> 00:03:31.430 align:start position:0% made all your changes, don't forget to hit<00:03:29.120><c> save.</c><00:03:29.760><c> This</c><00:03:30.000><c> is</c><00:03:30.159><c> easy</c><00:03:30.400><c> to</c><00:03:30.560><c> overlook,</c><00:03:31.280><c> but</c> 00:03:31.430 --> 00:03:31.440 align:start position:0% hit save. This is easy to overlook, but 00:03:31.440 --> 00:03:33.830 align:start position:0% hit save. This is easy to overlook, but the<00:03:31.680><c> changes</c><00:03:32.080><c> won't</c><00:03:32.319><c> go</c><00:03:32.480><c> live</c><00:03:32.799><c> until</c><00:03:33.040><c> you</c><00:03:33.280><c> do.</c> 00:03:33.830 --> 00:03:33.840 align:start position:0% the changes won't go live until you do. 00:03:33.840 --> 00:03:35.430 align:start position:0% the changes won't go live until you do. So,<00:03:34.080><c> just</c><00:03:34.239><c> take</c><00:03:34.400><c> a</c><00:03:34.560><c> moment</c><00:03:34.720><c> to</c><00:03:34.879><c> double</c><00:03:35.200><c> check</c> 00:03:35.430 --> 00:03:35.440 align:start position:0% So, just take a moment to double check 00:03:35.440 --> 00:03:36.949 align:start position:0% So, just take a moment to double check everything<00:03:35.760><c> and</c><00:03:36.000><c> press</c><00:03:36.239><c> that</c><00:03:36.480><c> button.</c><00:03:36.799><c> That's</c> 00:03:36.949 --> 00:03:36.959 align:start position:0% everything and press that button. That's 00:03:36.959 --> 00:03:39.110 align:start position:0% everything and press that button. That's it.<00:03:37.200><c> Your</c><00:03:37.440><c> checkout</c><00:03:37.840><c> should</c><00:03:38.000><c> now</c><00:03:38.239><c> be</c><00:03:38.400><c> fast,</c> 00:03:39.110 --> 00:03:39.120 align:start position:0% it. Your checkout should now be fast, 00:03:39.120 --> 00:03:41.350 align:start position:0% it. Your checkout should now be fast, functional,<00:03:39.840><c> and</c><00:03:40.080><c> customerfriendly.</c><00:03:41.200><c> If</c> 00:03:41.350 --> 00:03:41.360 align:start position:0% functional, and customerfriendly. If 00:03:41.360 --> 00:03:43.430 align:start position:0% functional, and customerfriendly. If this<00:03:41.599><c> tutorial</c><00:03:42.080><c> helped</c><00:03:42.319><c> you</c><00:03:42.480><c> out,</c><00:03:42.879><c> be</c><00:03:43.120><c> sure</c><00:03:43.280><c> to</c> 00:03:43.430 --> 00:03:43.440 align:start position:0% this tutorial helped you out, be sure to 00:03:43.440 --> 00:03:45.190 align:start position:0% this tutorial helped you out, be sure to give<00:03:43.519><c> it</c><00:03:43.680><c> a</c><00:03:43.840><c> thumbs</c><00:03:44.080><c> up</c><00:03:44.239><c> and</c><00:03:44.560><c> drop</c><00:03:44.799><c> a</c><00:03:44.959><c> comment</c> 00:03:45.190 --> 00:03:45.200 align:start position:0% give it a thumbs up and drop a comment 00:03:45.200 --> 00:03:47.430 align:start position:0% give it a thumbs up and drop a comment below<00:03:45.519><c> with</c><00:03:45.680><c> any</c><00:03:46.000><c> questions</c><00:03:46.319><c> you</c><00:03:46.560><c> have.</c><00:03:47.200><c> I'm</c> 00:03:47.430 --> 00:03:47.440 align:start position:0% below with any questions you have. I'm 00:03:47.440 --> 00:03:48.869 align:start position:0% below with any questions you have. I'm always<00:03:47.680><c> happy</c><00:03:47.840><c> to</c><00:03:48.000><c> help</c><00:03:48.159><c> you</c><00:03:48.319><c> troubleshoot.</c> 00:03:48.869 --> 00:03:48.879 align:start position:0% always happy to help you troubleshoot. 00:03:48.879 --> 00:03:50.390 align:start position:0% always happy to help you troubleshoot. And<00:03:49.120><c> of</c><00:03:49.200><c> course,</c><00:03:49.440><c> don't</c><00:03:49.680><c> forget</c><00:03:49.840><c> to</c><00:03:50.080><c> subscribe</c> 00:03:50.390 --> 00:03:50.400 align:start position:0% And of course, don't forget to subscribe 00:03:50.400 --> 00:03:52.309 align:start position:0% And of course, don't forget to subscribe for<00:03:50.640><c> more</c><00:03:50.799><c> Shopify</c><00:03:51.360><c> tutorials</c><00:03:52.000><c> and</c> 00:03:52.309 --> 00:03:52.319 align:start position:0% for more Shopify tutorials and 00:03:52.319 --> 00:03:54.710 align:start position:0% for more Shopify tutorials and e-commerce<00:03:52.879><c> tips.</c><00:03:53.599><c> Thanks</c><00:03:53.920><c> for</c><00:03:54.080><c> watching</c><00:03:54.400><c> and</c> 00:03:54.710 --> 00:03:54.720 align:start position:0% e-commerce tips. Thanks for watching and 00:03:54.720 --> 00:03:57.440 align:start position:0% e-commerce tips. Thanks for watching and good<00:03:54.879><c> luck</c><00:03:55.040><c> with</c><00:03:55.200><c> your</c>