Lee Ruane | Shopify CRO Specialist

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Language: en

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Have<00:00:00.240><c> you</c><00:00:00.400><c> ever</c><00:00:00.640><c> uploaded</c><00:00:01.120><c> a</c><00:00:01.280><c> video</c><00:00:01.439><c> to</c><00:00:01.600><c> your</c>

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Have you ever uploaded a video to your
 

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Have you ever uploaded a video to your
Shopify<00:00:02.240><c> store</c><00:00:02.480><c> and</c><00:00:02.639><c> then</c><00:00:02.800><c> it's</c><00:00:03.040><c> picked</c><00:00:03.280><c> the</c>

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Shopify store and then it's picked the
 

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Shopify store and then it's picked the
worst<00:00:03.760><c> possible</c><00:00:04.240><c> frame</c><00:00:04.560><c> for</c><00:00:04.799><c> the</c><00:00:04.960><c> thumbnail</c>

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worst possible frame for the thumbnail
 

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worst possible frame for the thumbnail
and<00:00:05.440><c> then</c><00:00:05.600><c> when</c><00:00:05.680><c> you</c><00:00:05.759><c> go</c><00:00:05.920><c> into</c><00:00:06.080><c> the</c><00:00:06.240><c> theme</c>

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and then when you go into the theme
 

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and then when you go into the theme
editor<00:00:07.040><c> you</c><00:00:07.200><c> realize</c><00:00:07.440><c> there's</c><00:00:07.680><c> no</c><00:00:07.919><c> option</c><00:00:08.160><c> to</c>

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editor you realize there's no option to
 

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editor you realize there's no option to
change<00:00:08.480><c> it.</c><00:00:08.800><c> Well,</c><00:00:08.960><c> in</c><00:00:09.120><c> this</c><00:00:09.280><c> video</c><00:00:09.599><c> I'm</c><00:00:09.840><c> going</c>

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change it. Well, in this video I'm going
 

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change it. Well, in this video I'm going
to<00:00:10.000><c> show</c><00:00:10.080><c> you</c><00:00:10.320><c> exactly</c><00:00:10.719><c> how</c><00:00:10.960><c> to</c><00:00:11.120><c> fix</c><00:00:11.280><c> that.</c><00:00:11.519><c> So,</c>

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to show you exactly how to fix that. So,
 

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to show you exactly how to fix that. So,
the<00:00:11.840><c> reason</c><00:00:11.920><c> I</c><00:00:12.080><c> spotted</c><00:00:12.400><c> this</c><00:00:12.639><c> issue</c><00:00:12.960><c> from</c>

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the reason I spotted this issue from
 

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the reason I spotted this issue from
when<00:00:13.360><c> I</c><00:00:13.519><c> was</c><00:00:13.599><c> working</c><00:00:13.840><c> on</c><00:00:14.080><c> my</c><00:00:14.320><c> e</c><00:00:14.559><c> community</c>

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when I was working on my e community
 

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when I was working on my e community
landing<00:00:15.360><c> page</c><00:00:15.759><c> part</c><00:00:16.000><c> of</c><00:00:16.160><c> it</c><00:00:16.400><c> I</c><00:00:16.560><c> wanted</c><00:00:16.800><c> a</c><00:00:16.960><c> video</c>

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landing page part of it I wanted a video
 

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landing page part of it I wanted a video
at<00:00:17.279><c> the</c><00:00:17.359><c> top.</c><00:00:17.600><c> So,</c><00:00:17.760><c> I</c><00:00:17.920><c> added</c><00:00:18.080><c> the</c><00:00:18.320><c> video</c><00:00:18.480><c> in</c>

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at the top. So, I added the video in
 

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at the top. So, I added the video in
which<00:00:18.960><c> was</c><00:00:19.039><c> fine</c><00:00:19.520><c> but</c><00:00:19.680><c> it</c><00:00:19.920><c> just</c><00:00:20.080><c> picked</c><00:00:20.240><c> a</c>

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which was fine but it just picked a
 

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which was fine but it just picked a
random<00:00:20.800><c> frame</c><00:00:21.119><c> which</c><00:00:21.359><c> I</c><00:00:21.439><c> wasn't</c><00:00:21.680><c> that</c><00:00:21.840><c> happy</c>

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random frame which I wasn't that happy
 

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random frame which I wasn't that happy
with.<00:00:22.320><c> And</c><00:00:22.400><c> then</c><00:00:22.560><c> when</c><00:00:22.720><c> I</c><00:00:22.800><c> went</c><00:00:22.960><c> to</c><00:00:23.119><c> change</c><00:00:23.279><c> the</c>

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with. And then when I went to change the
 

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with. And then when I went to change the
thumbnail<00:00:23.920><c> there</c><00:00:24.080><c> was</c><00:00:24.160><c> no</c><00:00:24.320><c> option.</c><00:00:24.640><c> So,</c><00:00:24.800><c> let</c>

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thumbnail there was no option. So, let
 

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thumbnail there was no option. So, let
me<00:00:25.119><c> show</c><00:00:25.199><c> you</c><00:00:25.359><c> what</c><00:00:25.439><c> I</c><00:00:25.600><c> was</c><00:00:25.680><c> looking</c><00:00:25.840><c> at.</c><00:00:26.080><c> And</c>

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me show you what I was looking at. And
 

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me show you what I was looking at. And
for<00:00:26.560><c> anyone</c><00:00:26.880><c> interested,</c><00:00:27.439><c> the</c><00:00:27.680><c> reason</c><00:00:27.840><c> I</c>

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for anyone interested, the reason I
 

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for anyone interested, the reason I
launched<00:00:28.320><c> my</c><00:00:28.480><c> e</c><00:00:28.720><c> community</c><00:00:29.199><c> was</c><00:00:29.439><c> to</c><00:00:29.679><c> support</c>

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launched my e community was to support
 

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launched my e community was to support
the<00:00:30.160><c> smaller</c><00:00:30.480><c> growing</c><00:00:30.800><c> Shopify</c><00:00:31.199><c> brands</c><00:00:31.599><c> for</c>

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the smaller growing Shopify brands for
 

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the smaller growing Shopify brands for
those<00:00:31.920><c> who</c><00:00:32.079><c> aren't</c><00:00:32.399><c> ready</c><00:00:32.559><c> to</c><00:00:32.719><c> invest</c><00:00:32.960><c> in</c><00:00:33.120><c> a</c>

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those who aren't ready to invest in a
 

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those who aren't ready to invest in a
monthly<00:00:33.600><c> support</c><00:00:33.840><c> retainer,</c><00:00:34.399><c> but</c><00:00:34.559><c> still</c><00:00:34.800><c> want</c>

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monthly support retainer, but still want
 

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monthly support retainer, but still want
clear<00:00:35.280><c> guidance</c><00:00:35.600><c> on</c><00:00:35.840><c> building</c><00:00:36.239><c> and</c><00:00:36.480><c> scaling</c>

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clear guidance on building and scaling
 

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clear guidance on building and scaling
their<00:00:37.040><c> online</c><00:00:37.360><c> store.</c><00:00:37.760><c> You</c><00:00:37.920><c> can</c><00:00:38.000><c> find</c><00:00:38.160><c> out</c>

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their online store. You can find out
 

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their online store. You can find out
more<00:00:38.640><c> at</c><00:00:38.960><c> e</c><00:00:39.200><c> community.ligital.uk</c>

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more at e community.ligital.uk
 

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more at e community.ligital.uk
or<00:00:41.520><c> via</c><00:00:41.760><c> the</c><00:00:41.920><c> link</c><00:00:42.079><c> in</c><00:00:42.320><c> the</c><00:00:42.480><c> description</c>

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or via the link in the description
 

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or via the link in the description
below.<00:00:43.200><c> Within</c><00:00:43.520><c> my</c><00:00:43.760><c> theme</c><00:00:44.079><c> editor,</c><00:00:44.640><c> I've</c><00:00:44.879><c> got</c>

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below. Within my theme editor, I've got
 

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below. Within my theme editor, I've got
a<00:00:45.280><c> custom</c><00:00:45.680><c> page.</c><00:00:46.239><c> Under</c><00:00:46.640><c> pages,</c><00:00:47.360><c> we</c><00:00:47.520><c> scroll</c>

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a custom page. Under pages, we scroll
 

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a custom page. Under pages, we scroll
down<00:00:48.000><c> to</c><00:00:48.320><c> e</c><00:00:48.640><c> community.</c><00:00:49.039><c> And</c><00:00:49.200><c> from</c><00:00:49.440><c> here,</c><00:00:49.760><c> what</c>

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down to e community. And from here, what
 

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down to e community. And from here, what
I<00:00:50.079><c> wanted</c><00:00:50.320><c> to</c><00:00:50.480><c> do</c><00:00:50.800><c> was</c><00:00:51.200><c> put</c><00:00:51.440><c> a</c><00:00:51.680><c> video</c><00:00:52.000><c> between</c>

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I wanted to do was put a video between
 

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I wanted to do was put a video between
this<00:00:52.719><c> main</c><00:00:52.960><c> hero</c><00:00:53.280><c> section</c><00:00:53.600><c> and</c><00:00:53.840><c> this</c><00:00:54.079><c> first</c>

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this main hero section and this first
 

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this main hero section and this first
rich<00:00:54.640><c> text</c><00:00:54.879><c> area.</c><00:00:55.280><c> So,</c><00:00:55.440><c> let's</c><00:00:55.680><c> add</c><00:00:55.840><c> that</c><00:00:56.000><c> in.</c>

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rich text area. So, let's add that in.
 

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rich text area. So, let's add that in.
Add<00:00:56.559><c> a</c><00:00:56.719><c> section.</c><00:00:57.360><c> Find</c><00:00:57.680><c> the</c><00:00:57.920><c> video.</c><00:00:59.199><c> Drag</c><00:00:59.520><c> that</c>

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Add a section. Find the video. Drag that
 

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Add a section. Find the video. Drag that
into<00:00:59.840><c> the</c><00:01:00.079><c> right</c><00:01:00.239><c> area.</c><00:01:00.960><c> And</c><00:01:01.120><c> then</c><00:01:01.199><c> I'll</c><00:01:01.440><c> pick</c>

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into the right area. And then I'll pick
 

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into the right area. And then I'll pick
my<00:01:01.920><c> video.</c><00:01:03.280><c> And</c><00:01:03.440><c> as</c><00:01:03.680><c> you</c><00:01:03.760><c> can</c><00:01:03.920><c> see,</c><00:01:04.239><c> not</c><00:01:04.479><c> the</c>

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my video. And as you can see, not the
 

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my video. And as you can see, not the
best<00:01:04.799><c> frame.</c><00:01:05.119><c> And</c><00:01:05.280><c> when</c><00:01:05.439><c> you</c><00:01:05.519><c> look</c><00:01:05.680><c> over</c><00:01:05.760><c> to</c>

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best frame. And when you look over to
 

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best frame. And when you look over to
the<00:01:06.000><c> left</c><00:01:06.240><c> here,</c><00:01:06.479><c> we</c><00:01:06.720><c> do</c><00:01:06.880><c> have</c><00:01:07.040><c> this</c><00:01:07.280><c> option</c>

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the left here, we do have this option
 

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the left here, we do have this option
for<00:01:08.000><c> a</c><00:01:08.240><c> cover</c><00:01:08.560><c> image.</c><00:01:09.119><c> But</c><00:01:09.200><c> if</c><00:01:09.439><c> I</c><00:01:09.760><c> select</c><00:01:10.080><c> that</c>

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for a cover image. But if I select that
 

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for a cover image. But if I select that
and<00:01:10.720><c> add</c><00:01:10.880><c> the</c><00:01:11.040><c> thumbnail</c><00:01:11.439><c> I've</c><00:01:11.680><c> created,</c>

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and add the thumbnail I've created,
 

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and add the thumbnail I've created,
nothing's<00:01:14.799><c> changed.</c><00:01:15.280><c> And</c><00:01:15.439><c> the</c><00:01:15.680><c> reason</c><00:01:15.920><c> being</c>

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nothing's changed. And the reason being
 

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nothing's changed. And the reason being
is<00:01:16.880><c> this</c><00:01:17.119><c> cover</c><00:01:17.439><c> image</c><00:01:18.000><c> only</c><00:01:18.400><c> works</c><00:01:18.799><c> when</c><00:01:19.119><c> you</c>

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is this cover image only works when you
 

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is this cover image only works when you
add<00:01:19.600><c> a</c><00:01:19.840><c> video</c><00:01:20.400><c> via</c><00:01:20.720><c> a</c><00:01:20.960><c> URL</c><00:01:21.520><c> like</c><00:01:21.759><c> YouTube.</c><00:01:22.400><c> But</c>

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add a video via a URL like YouTube. But
 

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add a video via a URL like YouTube. But
it's<00:01:22.720><c> not</c><00:01:22.880><c> changing</c><00:01:23.280><c> the</c><00:01:23.520><c> native</c><00:01:24.000><c> video.</c><00:01:24.400><c> And</c>

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it's not changing the native video. And
 

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it's not changing the native video. And
what<00:01:24.799><c> I</c><00:01:24.880><c> mean</c><00:01:25.040><c> by</c><00:01:25.200><c> native</c><00:01:25.759><c> is</c><00:01:26.080><c> simply</c><00:01:26.640><c> you've</c>

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what I mean by native is simply you've
 

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what I mean by native is simply you've
uploaded<00:01:27.360><c> the</c><00:01:27.600><c> video</c><00:01:27.840><c> directly</c><00:01:28.240><c> to</c><00:01:28.400><c> Shopify.</c>

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uploaded the video directly to Shopify.
 

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uploaded the video directly to Shopify.
It's<00:01:29.200><c> not</c><00:01:29.360><c> on</c><00:01:29.520><c> YouTube</c><00:01:29.920><c> or</c><00:01:30.159><c> Vimeo</c><00:01:30.799><c> or</c><00:01:31.040><c> anything</c>

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It's not on YouTube or Vimeo or anything
 

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It's not on YouTube or Vimeo or anything
like<00:01:31.439><c> that.</c><00:01:31.840><c> And</c><00:01:32.079><c> this</c><00:01:32.320><c> is</c><00:01:32.400><c> the</c><00:01:32.640><c> same</c><00:01:32.799><c> for</c>

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like that. And this is the same for
 

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like that. And this is the same for
other<00:01:33.439><c> themes</c><00:01:33.759><c> as</c><00:01:34.000><c> well.</c><00:01:34.240><c> So</c><00:01:34.479><c> when</c><00:01:34.640><c> you</c><00:01:34.799><c> look</c>

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other themes as well. So when you look
 

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other themes as well. So when you look
at<00:01:35.200><c> Horizon</c><00:01:35.920><c> or</c><00:01:36.240><c> Dawn,</c><00:01:36.799><c> they</c><00:01:36.960><c> do</c><00:01:37.119><c> the</c><00:01:37.280><c> same</c>

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at Horizon or Dawn, they do the same
 

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at Horizon or Dawn, they do the same
thing<00:01:37.600><c> as</c><00:01:37.759><c> well.</c><00:01:38.000><c> So</c><00:01:38.159><c> this</c><00:01:38.320><c> method</c><00:01:38.640><c> I'm</c><00:01:38.880><c> going</c>

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thing as well. So this method I'm going
 

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thing as well. So this method I'm going
to<00:01:39.040><c> show</c><00:01:39.119><c> you</c><00:01:39.360><c> now</c><00:01:39.680><c> will</c><00:01:39.920><c> apply</c><00:01:40.240><c> to</c><00:01:40.479><c> those</c>

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to show you now will apply to those
 

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to show you now will apply to those
themes.<00:01:41.119><c> And</c><00:01:41.360><c> just</c><00:01:41.520><c> for</c><00:01:41.680><c> the</c><00:01:41.840><c> record,</c><00:01:42.159><c> the</c>

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themes. And just for the record, the
 

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themes. And just for the record, the
theme<00:01:42.640><c> I'm</c><00:01:42.880><c> using</c><00:01:43.360><c> is</c><00:01:43.920><c> concept</c><00:01:44.560><c> 3.1.</c><00:01:45.280><c> So</c><00:01:45.439><c> the</c>

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theme I'm using is concept 3.1. So the
 

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theme I'm using is concept 3.1. So the
way<00:01:45.680><c> we</c><00:01:45.840><c> get</c><00:01:46.000><c> around</c><00:01:46.320><c> this</c><00:01:46.720><c> is</c><00:01:47.040><c> by</c><00:01:47.280><c> clicking</c><00:01:47.680><c> on</c>

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way we get around this is by clicking on
 

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way we get around this is by clicking on
the<00:01:48.159><c> edit</c><00:01:48.640><c> button</c><00:01:48.960><c> here,</c><00:01:49.520><c> which</c><00:01:49.759><c> opens</c><00:01:50.000><c> up</c><00:01:50.159><c> the</c>

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the edit button here, which opens up the
 

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the edit button here, which opens up the
video<00:01:50.720><c> within</c><00:01:51.040><c> your</c><00:01:51.280><c> content</c><00:01:51.840><c> file</c><00:01:52.159><c> section.</c>

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video within your content file section.
 

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video within your content file section.
And<00:01:52.640><c> then</c><00:01:52.720><c> we</c><00:01:52.880><c> look</c><00:01:53.040><c> over</c><00:01:53.119><c> to</c><00:01:53.280><c> the</c><00:01:53.439><c> right</c><00:01:53.680><c> here</c>

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And then we look over to the right here
 

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And then we look over to the right here
and<00:01:54.159><c> we</c><00:01:54.399><c> can</c><00:01:54.560><c> see</c><00:01:54.799><c> that</c><00:01:55.040><c> it's</c><00:01:55.280><c> picked</c><00:01:55.680><c> this</c>

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and we can see that it's picked this
 

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and we can see that it's picked this
random<00:01:56.399><c> frame</c><00:01:56.720><c> as</c><00:01:56.960><c> the</c><00:01:57.119><c> image.</c><00:01:57.439><c> So</c><00:01:57.600><c> what</c><00:01:57.759><c> we</c>

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random frame as the image. So what we
 

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random frame as the image. So what we
need<00:01:58.000><c> to</c><00:01:58.079><c> do</c><00:01:58.159><c> is</c><00:01:58.399><c> click</c><00:01:58.560><c> on</c><00:01:58.640><c> the</c><00:01:58.799><c> pencil,</c>

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need to do is click on the pencil,
 

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need to do is click on the pencil,
choose<00:02:00.000><c> our</c><00:02:00.240><c> thumbnail</c><00:02:01.280><c> and</c><00:02:01.520><c> that's</c>

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choose our thumbnail and that's
 

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choose our thumbnail and that's
autosaved<00:02:02.479><c> and</c><00:02:02.640><c> we</c><00:02:02.799><c> just</c><00:02:02.960><c> click</c><00:02:03.119><c> on</c><00:02:03.360><c> exit</c><00:02:03.840><c> top</c>

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autosaved and we just click on exit top
 

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autosaved and we just click on exit top
left.<00:02:04.479><c> And</c><00:02:04.640><c> now</c><00:02:04.880><c> we</c><00:02:05.040><c> can</c><00:02:05.119><c> see</c><00:02:05.360><c> the</c><00:02:05.600><c> thumbnail</c>

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left. And now we can see the thumbnail
 

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left. And now we can see the thumbnail
has<00:02:06.320><c> updated.</c>

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has updated.
 

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has updated.
And<00:02:08.800><c> it's</c><00:02:09.039><c> also</c><00:02:09.280><c> useful</c><00:02:09.599><c> to</c><00:02:09.759><c> know</c><00:02:09.920><c> that</c><00:02:10.080><c> this</c>

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And it's also useful to know that this
 

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And it's also useful to know that this
works<00:02:10.560><c> in</c><00:02:10.800><c> the</c><00:02:10.959><c> same</c><00:02:11.120><c> way</c><00:02:11.520><c> as</c><00:02:11.760><c> if</c><00:02:11.920><c> you</c><00:02:12.000><c> were</c><00:02:12.160><c> to</c>

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works in the same way as if you were to
 

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works in the same way as if you were to
upload<00:02:12.640><c> a</c><00:02:12.959><c> video</c><00:02:13.200><c> to</c><00:02:13.360><c> a</c><00:02:13.599><c> product</c><00:02:13.840><c> listing.</c><00:02:14.319><c> So</c>

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upload a video to a product listing. So
 

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upload a video to a product listing. So
if<00:02:14.640><c> we</c><00:02:14.720><c> go</c><00:02:14.879><c> to</c><00:02:15.120><c> a</c><00:02:15.440><c> product</c><00:02:15.840><c> in</c><00:02:16.080><c> my</c><00:02:16.319><c> store,</c>

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if we go to a product in my store,
 

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if we go to a product in my store,
so<00:02:18.400><c> let's</c><00:02:18.560><c> say</c><00:02:18.720><c> I</c><00:02:18.879><c> want</c><00:02:18.959><c> to</c><00:02:19.040><c> add</c><00:02:19.200><c> that</c><00:02:19.440><c> same</c>

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so let's say I want to add that same
 

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so let's say I want to add that same
video<00:02:19.840><c> to</c><00:02:20.080><c> this</c><00:02:20.239><c> product.</c>

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video to this product.
 

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video to this product.
save<00:02:23.280><c> it.</c><00:02:23.599><c> And</c><00:02:23.760><c> then</c><00:02:23.920><c> when</c><00:02:24.080><c> we're</c><00:02:24.239><c> on</c><00:02:24.400><c> the</c>

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save it. And then when we're on the
 

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save it. And then when we're on the
front<00:02:24.640><c> end,</c><00:02:25.040><c> we</c><00:02:25.200><c> can</c><00:02:25.360><c> see</c><00:02:25.440><c> that</c><00:02:25.599><c> it</c><00:02:25.760><c> has</c><00:02:25.920><c> the</c>

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front end, we can see that it has the
 

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front end, we can see that it has the
same<00:02:26.239><c> issue.</c><00:02:27.120><c> So</c><00:02:27.520><c> we</c><00:02:27.760><c> go</c><00:02:27.920><c> back</c><00:02:28.080><c> into</c><00:02:28.319><c> our</c>

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same issue. So we go back into our
 

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same issue. So we go back into our
product<00:02:29.040><c> exactly</c><00:02:29.440><c> the</c><00:02:29.680><c> same</c><00:02:29.760><c> way.</c><00:02:30.239><c> Click</c><00:02:30.480><c> into</c>

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product exactly the same way. Click into
 

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product exactly the same way. Click into
it<00:02:30.959><c> and</c><00:02:31.120><c> on</c><00:02:31.280><c> the</c><00:02:31.440><c> right</c><00:02:31.599><c> hand</c><00:02:31.840><c> side,</c><00:02:32.239><c> choose</c>

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it and on the right hand side, choose
 

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it and on the right hand side, choose
our<00:02:32.800><c> thumbnail.</c><00:02:33.920><c> Exit.</c><00:02:34.640><c> That's</c><00:02:34.959><c> autosaved.</c>

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our thumbnail. Exit. That's autosaved.
 

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our thumbnail. Exit. That's autosaved.
Refresh<00:02:36.319><c> the</c><00:02:36.480><c> front.</c><00:02:37.760><c> And</c><00:02:38.000><c> there's</c><00:02:38.239><c> our</c>

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Refresh the front. And there's our
 

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Refresh the front. And there's our
thumbnail<00:02:38.959><c> sorted.</c><00:02:39.519><c> And</c><00:02:39.680><c> as</c><00:02:39.840><c> a</c><00:02:40.000><c> handy</c><00:02:40.319><c> tip,</c><00:02:40.720><c> if</c>

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thumbnail sorted. And as a handy tip, if
 

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thumbnail sorted. And as a handy tip, if
you've<00:02:41.120><c> got</c><00:02:41.280><c> videos</c><00:02:41.599><c> all</c><00:02:41.760><c> over</c><00:02:42.000><c> your</c><00:02:42.160><c> site</c><00:02:42.400><c> on</c>

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you've got videos all over your site on
 

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you've got videos all over your site on
different<00:02:42.800><c> pages,</c><00:02:43.440><c> collections,</c><00:02:44.080><c> product</c>

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different pages, collections, product
 

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different pages, collections, product
pages,<00:02:44.959><c> etc.,</c><00:02:45.440><c> then</c><00:02:45.599><c> we</c><00:02:45.760><c> can</c><00:02:45.840><c> go</c><00:02:46.000><c> into</c><00:02:46.160><c> our</c>

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pages, etc., then we can go into our
 

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pages, etc., then we can go into our
files<00:02:46.879><c> section</c><00:02:47.519><c> and</c><00:02:47.760><c> work</c><00:02:47.920><c> on</c><00:02:48.080><c> these</c>

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files section and work on these
 

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files section and work on these
basically<00:02:48.959><c> in</c><00:02:49.120><c> bulk.</c><00:02:49.519><c> So</c><00:02:49.680><c> to</c><00:02:49.920><c> do</c><00:02:50.000><c> that,</c><00:02:50.239><c> we</c><00:02:50.480><c> go</c>

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basically in bulk. So to do that, we go
 

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basically in bulk. So to do that, we go
to<00:02:51.040><c> content</c><00:02:51.599><c> files</c><00:02:52.160><c> and</c><00:02:52.400><c> then</c><00:02:52.560><c> down</c><00:02:52.800><c> here</c><00:02:53.120><c> we</c>

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to content files and then down here we
 

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to content files and then down here we
can<00:02:53.519><c> see</c><00:02:53.760><c> the</c><00:02:54.080><c> recent</c><00:02:54.319><c> videos</c><00:02:54.640><c> I've</c><00:02:54.800><c> been</c>

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can see the recent videos I've been
 

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can see the recent videos I've been
uploading<00:02:55.360><c> and</c><00:02:55.599><c> testing.</c><00:02:56.239><c> But</c><00:02:56.400><c> you</c><00:02:56.480><c> can</c><00:02:56.640><c> also</c>

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uploading and testing. But you can also
 

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uploading and testing. But you can also
apply<00:02:56.959><c> a</c><00:02:57.200><c> filter</c><00:02:57.519><c> to</c><00:02:57.760><c> just</c><00:02:57.920><c> find</c><00:02:58.239><c> all</c><00:02:58.400><c> your</c>

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apply a filter to just find all your
 

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apply a filter to just find all your
video<00:02:58.879><c> files.</c><00:02:59.519><c> That's</c><00:02:59.760><c> done</c><00:03:00.000><c> by</c><00:03:00.160><c> this</c><00:03:00.400><c> top</c>

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video files. That's done by this top
 

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video files. That's done by this top
right<00:03:01.120><c> search</c><00:03:01.360><c> and</c><00:03:01.599><c> filter.</c><00:03:02.239><c> Click</c><00:03:02.400><c> on</c><00:03:02.560><c> that.</c>

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right search and filter. Click on that.
 

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right search and filter. Click on that.
Drop<00:03:03.200><c> down</c><00:03:03.360><c> the</c><00:03:03.599><c> file</c><00:03:03.840><c> type</c><00:03:04.159><c> to</c><00:03:04.640><c> videos.</c><00:03:05.200><c> And</c>

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Drop down the file type to videos. And
 

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Drop down the file type to videos. And
we<00:03:05.440><c> can</c><00:03:05.519><c> work</c><00:03:05.680><c> our</c><00:03:05.920><c> way</c><00:03:06.000><c> down</c><00:03:06.239><c> this</c><00:03:06.400><c> list.</c><00:03:06.800><c> Add</c>

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we can work our way down this list. Add
 

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we can work our way down this list. Add
in<00:03:07.120><c> all</c><00:03:07.280><c> the</c><00:03:07.440><c> correct</c><00:03:07.760><c> thumbnails</c><00:03:08.319><c> to</c><00:03:08.480><c> the</c>

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in all the correct thumbnails to the
 

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in all the correct thumbnails to the
relevant<00:03:08.959><c> videos.</c><00:03:09.440><c> The</c><00:03:09.599><c> only</c><00:03:09.760><c> issue</c><00:03:10.000><c> I</c><00:03:10.239><c> found</c>

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relevant videos. The only issue I found
 

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relevant videos. The only issue I found
with<00:03:10.640><c> this</c><00:03:11.120><c> is</c><00:03:11.440><c> once</c><00:03:11.760><c> you</c><00:03:12.000><c> add</c><00:03:12.239><c> a</c><00:03:12.560><c> thumbnail</c><00:03:13.040><c> to</c>

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with this is once you add a thumbnail to
 

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with this is once you add a thumbnail to
a<00:03:13.440><c> video,</c><00:03:13.920><c> you</c><00:03:14.159><c> can</c><00:03:14.319><c> change</c><00:03:14.560><c> it,</c><00:03:14.800><c> but</c><00:03:14.959><c> you</c>

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a video, you can change it, but you
 

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a video, you can change it, but you
can't<00:03:15.280><c> remove</c><00:03:15.519><c> it.</c><00:03:15.680><c> So,</c><00:03:15.920><c> say</c><00:03:16.080><c> you</c><00:03:16.239><c> wanted</c><00:03:16.480><c> to</c>

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can't remove it. So, say you wanted to
 

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can't remove it. So, say you wanted to
go<00:03:16.720><c> back</c><00:03:16.879><c> to</c><00:03:17.040><c> the</c><00:03:17.200><c> random</c><00:03:17.599><c> frame</c><00:03:17.920><c> that</c><00:03:18.080><c> was</c>

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go back to the random frame that was
 

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go back to the random frame that was
selected<00:03:18.800><c> at</c><00:03:19.040><c> the</c><00:03:19.200><c> start.</c><00:03:19.680><c> The</c><00:03:19.840><c> only</c><00:03:20.000><c> way</c><00:03:20.080><c> to</c>

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selected at the start. The only way to
 

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selected at the start. The only way to
do<00:03:20.319><c> that</c><00:03:20.480><c> would</c><00:03:20.640><c> be</c><00:03:20.800><c> to</c><00:03:20.959><c> delete</c><00:03:21.200><c> the</c><00:03:21.440><c> video</c>

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do that would be to delete the video
 

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do that would be to delete the video
file<00:03:21.920><c> and</c><00:03:22.159><c> reupload</c><00:03:22.640><c> it.</c><00:03:23.040><c> For</c><00:03:23.120><c> example,</c><00:03:23.680><c> if</c><00:03:23.920><c> I</c>

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file and reupload it. For example, if I
 

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file and reupload it. For example, if I
click<00:03:24.239><c> into</c><00:03:24.480><c> this</c><00:03:24.640><c> one,</c><00:03:24.959><c> I</c><00:03:25.200><c> can</c><00:03:25.440><c> click</c><00:03:25.680><c> on</c><00:03:25.840><c> the</c>

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click into this one, I can click on the
 

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click into this one, I can click on the
edit<00:03:26.319><c> and</c><00:03:26.560><c> can</c><00:03:26.720><c> select</c><00:03:27.040><c> another</c><00:03:27.360><c> thumbnail,</c>

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edit and can select another thumbnail,
 

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edit and can select another thumbnail,
but<00:03:28.080><c> there</c><00:03:28.239><c> is</c><00:03:28.400><c> no</c><00:03:28.640><c> way</c><00:03:29.120><c> to</c><00:03:29.680><c> delete</c><00:03:30.000><c> it</c><00:03:30.319><c> or</c>

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but there is no way to delete it or
 

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but there is no way to delete it or
reset.<00:03:31.200><c> If</c><00:03:31.360><c> anyone</c><00:03:31.680><c> knows</c><00:03:31.920><c> a</c><00:03:32.080><c> workound</c><00:03:32.640><c> or</c>

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reset. If anyone knows a workound or
 

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reset. If anyone knows a workound or
maybe<00:03:33.200><c> there's</c><00:03:33.519><c> something</c><00:03:33.680><c> I'm</c><00:03:33.920><c> missing,</c>

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maybe there's something I'm missing,
 

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maybe there's something I'm missing,
then<00:03:34.480><c> feel</c><00:03:34.640><c> free</c><00:03:34.799><c> to</c><00:03:34.959><c> drop</c><00:03:35.120><c> a</c><00:03:35.280><c> comment</c><00:03:35.519><c> below.</c>

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then feel free to drop a comment below.
 

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then feel free to drop a comment below.
But<00:03:36.159><c> from</c><00:03:36.319><c> what</c><00:03:36.480><c> I</c><00:03:36.640><c> can</c><00:03:36.720><c> see,</c><00:03:37.040><c> it's</c><00:03:37.280><c> just</c><00:03:37.360><c> a</c>

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But from what I can see, it's just a
 

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But from what I can see, it's just a
current<00:03:37.840><c> limitation</c><00:03:38.480><c> within</c><00:03:38.879><c> Shopify.</c><00:03:39.599><c> And</c>

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current limitation within Shopify. And
 

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current limitation within Shopify. And
I'm<00:03:39.920><c> recording</c><00:03:40.319><c> this</c><00:03:40.560><c> in</c><00:03:40.879><c> February</c><00:03:41.360><c> of</c><00:03:41.680><c> 2026,</c>

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I'm recording this in February of 2026,
 

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I'm recording this in February of 2026,
so<00:03:42.799><c> hopefully</c><00:03:43.280><c> it</c><00:03:43.519><c> is</c><00:03:43.599><c> something</c><00:03:43.840><c> that's</c>

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so hopefully it is something that's
 

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so hopefully it is something that's
rolled<00:03:44.400><c> out</c><00:03:44.480><c> and</c><00:03:44.720><c> updated.</c><00:03:45.200><c> So,</c><00:03:45.440><c> we'll</c><00:03:45.599><c> just</c>

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rolled out and updated. So, we'll just
 

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rolled out and updated. So, we'll just
keep<00:03:45.840><c> our</c><00:03:46.000><c> fingers</c><00:03:46.319><c> crossed.</c><00:03:46.640><c> And</c><00:03:46.799><c> just</c><00:03:46.959><c> as</c><00:03:47.120><c> a</c>

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keep our fingers crossed. And just as a
 

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keep our fingers crossed. And just as a
reminder,<00:03:47.920><c> if</c><00:03:48.080><c> you're</c><00:03:48.319><c> embedding</c><00:03:48.879><c> videos</c>

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reminder, if you're embedding videos
 

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reminder, if you're embedding videos
from<00:03:49.599><c> YouTube</c><00:03:50.080><c> or</c><00:03:50.400><c> Vimeo,</c><00:03:50.879><c> then</c><00:03:51.120><c> this</c>

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from YouTube or Vimeo, then this
 

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from YouTube or Vimeo, then this
shouldn't<00:03:51.599><c> be</c><00:03:51.680><c> an</c><00:03:51.840><c> issue</c><00:03:52.080><c> because</c><00:03:52.319><c> you'll</c>

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shouldn't be an issue because you'll
 

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shouldn't be an issue because you'll
have<00:03:52.640><c> the</c><00:03:52.879><c> option</c><00:03:53.200><c> to</c><00:03:53.440><c> add</c><00:03:53.680><c> the</c><00:03:53.840><c> thumbnail</c><00:03:54.319><c> as</c>

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have the option to add the thumbnail as
 

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have the option to add the thumbnail as
I<00:03:54.720><c> showed</c><00:03:54.879><c> you</c><00:03:55.040><c> earlier.</c><00:03:55.519><c> This</c><00:03:55.680><c> is</c><00:03:55.760><c> just</c>

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I showed you earlier. This is just
 

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I showed you earlier. This is just
relevant<00:03:56.400><c> for</c><00:03:56.879><c> native</c><00:03:57.439><c> videos</c><00:03:57.840><c> within</c>

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relevant for native videos within
 

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relevant for native videos within
Shopify.<00:03:58.720><c> So,</c><00:03:58.879><c> that's</c><00:03:59.120><c> how</c><00:03:59.280><c> you</c><00:03:59.439><c> add</c><00:03:59.680><c> a</c><00:04:00.000><c> video</c>

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Shopify. So, that's how you add a video
 

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Shopify. So, that's how you add a video
thumbnail<00:04:00.799><c> in</c><00:04:01.040><c> Shopify</c><00:04:01.760><c> when</c><00:04:02.000><c> you're</c>

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thumbnail in Shopify when you're
 

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thumbnail in Shopify when you're
uploading<00:04:02.720><c> videos</c><00:04:03.280><c> natively.</c><00:04:04.000><c> It's</c><00:04:04.239><c> via</c><00:04:04.560><c> the</c>

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uploading videos natively. It's via the
 

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uploading videos natively. It's via the
file<00:04:05.200><c> settings</c><00:04:05.920><c> and</c><00:04:06.159><c> not</c><00:04:06.400><c> the</c><00:04:06.560><c> theme</c><00:04:06.959><c> editor,</c>

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file settings and not the theme editor,
 

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file settings and not the theme editor,
which<00:04:07.760><c> is</c><00:04:07.920><c> why</c><00:04:08.319><c> it's</c><00:04:08.640><c> easy</c><00:04:08.879><c> to</c><00:04:09.040><c> miss.</c><00:04:09.439><c> And</c><00:04:09.599><c> if</c>

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which is why it's easy to miss. And if
 

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which is why it's easy to miss. And if
you<00:04:09.840><c> found</c><00:04:10.000><c> this</c><00:04:10.239><c> helpful,</c><00:04:10.799><c> please</c><00:04:10.959><c> don't</c>

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you found this helpful, please don't
 

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you found this helpful, please don't
forget<00:04:11.439><c> to</c><00:04:11.680><c> like</c><00:04:11.920><c> and</c><00:04:12.159><c> subscribe</c><00:04:12.720><c> for</c><00:04:12.959><c> more</c>

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forget to like and subscribe for more
 

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forget to like and subscribe for more
Shopify<00:04:13.599><c> tips.</c><00:04:13.920><c> And</c><00:04:14.080><c> I'll</c><00:04:14.239><c> see</c><00:04:14.319><c> you</c><00:04:14.400><c> in</c><00:04:14.480><c> the</c>

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Shopify tips. And I'll see you in the
 

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Shopify tips. And I'll see you in the
next<00:04:14.720><c> one.</c>