Shinetech Shopidev
내용
[subtitle-meta] lang=en auto=False
Hello everyone, welcome back to my channel.
Have you been thinking about using AI customer support to reduce your workload,
but found that most AI chatbot apps are just too expensive?
Well, Shopify might have the answer.
In the recently released Shopify Spring Edition 2026,
Shopify introduced a brand-new AI Agent for Shopify Inbox,
and it's completely free!
Let me show you how to set it up.
It's super easy.
First, install Shopify Inbox if you haven't already and complete the basic chat setup.
Then go to Inbox, Agent, switch the AI Agent on, and choose when you'd like it to reply.
You can have it answer customers 24/7, or only when your support team is offline.
You can also customize the Agent's personality to better match your brand voice.
Next, don't forget to install the Knowledge Base app.
This is where the AI gets answers to questions
about shipping, returns, payments, and other FAQs.
This is where you create the AI knowledge base.
I recommend adding as many FAQs as possible to help the AI provide more accurate responses.
Before going live, use Practice Scenarios to test how your AI responds,
and make sure your Privacy Policy explains Shopify's role in processing customer data.
Now let's see it in action!
And that's it!
In just a few minutes, you've got a free AI customer support agent
ready to answer common customer questions.
If you'd like a more detailed guide, check out the blog linked below.
Thanks for watching, and I'll see you in the next video!
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WEBVTT Kind: captions Language: en 00:00:00.000 --> 00:00:03.333 Hello everyone, welcome back to my channel. 00:00:03.333 --> 00:00:08.233 Have you been thinking about using AI customer support to reduce your workload, 00:00:08.233 --> 00:00:11.900 but found that most AI chatbot apps are just too expensive? 00:00:12.300 --> 00:00:15.200 Well, Shopify might have the answer. 00:00:15.466 --> 00:00:19.566 In the recently released Shopify Spring Edition 2026, 00:00:19.566 --> 00:00:24.066 Shopify introduced a brand-new AI Agent for Shopify Inbox, 00:00:24.066 --> 00:00:26.000 and it's completely free! 00:00:26.233 --> 00:00:28.433 Let me show you how to set it up. 00:00:28.600 --> 00:00:30.333 It's super easy. 00:00:30.633 --> 00:00:36.733 First, install Shopify Inbox if you haven't already and complete the basic chat setup. 00:00:36.933 --> 00:00:42.800 Then go to Inbox, Agent, switch the AI Agent on, and choose when you'd like it to reply. 00:00:43.266 --> 00:00:48.933 You can have it answer customers 24/7, or only when your support team is offline. 00:00:48.933 --> 00:00:53.733 You can also customize the Agent's personality to better match your brand voice. 00:00:57.800 --> 00:01:01.633 Next, don't forget to install the Knowledge Base app. 00:01:01.633 --> 00:01:04.733 This is where the AI gets answers to questions 00:01:04.733 --> 00:01:08.066 about shipping, returns, payments, and other FAQs. 00:01:08.066 --> 00:01:11.300 This is where you create the AI knowledge base. 00:01:11.300 --> 00:01:17.500 I recommend adding as many FAQs as possible to help the AI provide more accurate responses. 00:01:17.500 --> 00:01:22.266 Before going live, use Practice Scenarios to test how your AI responds, 00:01:22.266 --> 00:01:27.966 and make sure your Privacy Policy explains Shopify's role in processing customer data. 00:01:27.966 --> 00:01:30.200 Now let's see it in action! 00:01:30.666 --> 00:01:32.033 And that's it! 00:01:32.033 --> 00:01:36.166 In just a few minutes, you've got a free AI customer support agent 00:01:36.166 --> 00:01:38.800 ready to answer common customer questions. 00:01:39.033 --> 00:01:43.166 If you'd like a more detailed guide, check out the blog linked below. 00:01:43.166 --> 00:01:46.533 Thanks for watching, and I'll see you in the next video!