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10 Best CRMs That Integrate With Shopify in 2026
Posted on September 15, 2023 by Shagun Sharma
“Customer is king” holds truer than ever, as modern customers are well-informed about their preferences. Sales teams constantly juggle retaining loyal customers while pursuing new leads, relying on past order histories to encourage repeat purchases.
However, managing vast amounts of customer data for a personalized experience is a challenge for many eCommerce businesses. With 80% of customers willing to share personal information for tailored interactions, a single misstep can disrupt the experience. A robust CRM system replaces messy spreadsheets, streamlining data management and empowering teams to efficiently handle customer relationships.
Shopify in itself is a robust ecommerce platform. Integrating your Shopify store with a CRM can give your ecommerce business a new direction. With a Shopify CRM, you can:
- Improve lead conversion
- Increase brand awareness
- Address your customer’s after-sales concerns
Keep reading to understand the worth of a Shopify CRM for your ecommerce business.
Why does your Shopify Store Need a CRM?
Ecommerce businesses, whether small startups or established giants, face the challenge of attracting new customers while retaining and nurturing existing ones. An ecommerce CRM integration, like a Shopify CRM, serves as the digital nerve center to streamline these efforts.
If you’re unsure why you should consider a CRM for your Shopify store, here are a few compelling reasons to explore an ecommerce CRM integration for better efficiency and growth.
Top 6 Benefits Of Integrating A CRM Into Your Shopify Store
Integrating a CRM with your Shopify store transforms customer management, streamlining processes and enhancing personalized experiences.
Here are six key benefits:
1. Customer Data Management
The primary benefit of the best CRM for ecommerce stores is that it can help you collect, organize, and centralize customer information. From customer contact details to past interactions, you can have the data you need at your fingertips. This can further help understand your customers and tailor your marketing and sales efforts.
2. Personalized Customer Experience
A CRM can help segment your customer base on various criteria such as demographics, purchase behavior, and preferences. The segmentation helps you create personalized marketing campaigns and product recommendations.
Also, based on the customer’s past engagement with your brand, you can track their inquiries, complaints, and requests to offer more efficient and personalized assistance. It also helps in ensuring that no customer falls through the cracks.
3. Better Cross-Selling Opportunities
A CRM can help you understand your customer behavior and preferences, further helping you proactively address their issues. You can use your customer purchasing habits to target your customers on their interests. This can improve conversions and average order size.
4. Improved Efficiency
When everyone in your organization uses a CRM, it becomes easier to have everyone on the same page even if the workflow changes. The information that someone enters into the system gets shared by everyone else using the CRM and helps you improve efficiency.
You can automate many routine tasks such as sending order confirmations, abandoned cart reminders, shipping notifications, and follow-up emails using a CRM. This helps you focus on more strategic activities.
6. Analytics and Reporting
CRMs help gain insights into your business’s health through analytics and reporting features. You can track key performance indicators (KPIs) like customer acquisition cost, customer lifetime value, and conversion rates. These insights help you make data-driven decisions to improve your ecommerce business strategy.
What are the Best CRMs that Integrate with Shopify?
There are a number of CRMs that let you integrate with Shopify. The best ones to consider include:
1. Kylas Sales CRM
Kylas Sales CRM is a popular choice among growing businesses due to its user-friendly interface and affordability. Another reason to consider it is its Shopify integration.
You can seamlessly sync your Shopify customer data with Kylas to streamline your business processes and customer engagement. When a new customer registers on your Shopify store to make a purchase, Kylas automatically creates a lead entry, including contact details and relevant information. This enables targeted marketing efforts and personalized messages.
The integration also allows you to automatically add different deals for a single customer who makes multiple purchases. Each deal entry contains important information about the product, customer specifications, price, and the deal’s status. With these deals readily available for each contact, you can better understand your customers’ purchase behavior and tailor your sales strategies accordingly.
Additionally, you can track abandoned carts, identify products of interest, and target customers with personalized communication across various media. You can set up workflows to automate this entire process.
Key Features:
- Sync data between the Shopify store and Kylas CRM.
- Automatically capture leads when a customer signs up for your Shopify store.
- Auto-create contacts and deals each time a customer adds a product to their shopping cart.
- Track abandoned carts and retarget them.
How to Integrate your Shopify Store with Kylas?
To integrate Kylas with Shopify all you need to do is:
- Go to Kylas Marketplace.
- Click on the Shopify marketplace app.
- Install the app.
- Configure your Shopify app settings and start using it.
2. HubSpot
HubSpot is one of the most loved CRMs for a number of reasons. Shopify integration is another reason that can be considered to choose it as your go-to CRM. You can easily sync your Shopify customers, products, and deals into HubSpot.
The integration offers advantages like smart CTAs in content, abandoned cart email nurturing, product-specific re-engagement ads, and much more. Based on the data collected from your Shopify store, you can personalize your customer communication. You can automate your processes and ensure that no lead slips through the cracks.
With the Hubspot-Shopify integration, you can generate more traffic to your brand and increase your revenue from both new and existing customers.
Key Features:
- Analyze your Shopify data in HubSpot.
- Automatically sync products, contacts, and orders.
- Segment contacts based on products.
- Automate ecommerce campaigns.
3. SendPulse
SendPulse is a versatile CRM and marketing automation platform that works well for Shopify stores focused on email, SMS, and messenger marketing. With its Shopify integration, you can sync customer data from your store into SendPulse and use it to power personalized campaigns and automated workflows.
The integration allows Shopify merchants to collect and sync customer emails and phone numbers, trigger marketing messages, and grow their audience using on-site pop-ups. Based on customer activity and purchase data, you can create targeted email and SMS campaigns to re-engage shoppers and drive repeat purchases.
SendPulse also supports automation through workflows and third-party tools like Zapier, making it a solid option for small to mid-sized ecommerce businesses that want multichannel communication without overly complex setup.
Key Features:
- Sync Shopify customers and contact details with SendPulse
- Collect leads via pop-ups and subscription forms
- Create automated email, SMS, and messenger campaigns
- Segment customers for targeted promotions
- Integrate Shopify events with SendPulse using automation tools
4. Agile CRM
Agile CRM is also an excellent choice for CRM integration with Shopify. It can help improve your bottom line by increasing conversions. The Shopify integration is designed to transform your customers’ browsing into actual purchases.
Once you’ve connected your Shopify store to the CRM, you can automate email reminders to encourage customers to complete their purchases. You can also send personalized newsletters, and follow-ups, and collect feedback to enhance your customers’ shopping experience.
The integration allows you to take full advantage of data synchronization between the platforms, consolidating information related to your contacts, purchase history, and payment records in one place.
Whenever a Shopify event occurs, you can trigger automated actions based on predefined rules. If necessary, you can also automate follow-ups for all your in-store processes.
Key Features:
- Trigger actions whenever a Shopify event occurs.
- Automatically sync data between your Shopify store and Agile CRM.
- Track your customers with advanced contact-level web analytics.
- Send automated reminders to your customers.
5. Zendesk Sell
Zendesk Sell is a popular choice for CRM, and it’s no surprise that many Shopify store owners prefer it. It helps manage leads and directs sales through various communication channels.
Sales reps can access all customer data in one platform, providing a personalized customer experience. Based on customer interactions, they can process refunds and cancellations and review customer details and Shopify orders to ensure accuracy.
By eliminating the need to switch between apps, this improves efficiency and allows reps to access order information, billing, and shipping within their CRM. This boosts productivity, enhances customer satisfaction, and ultimately increases customer lifetime value.
Key Features:
- Access Shopify data in Zendesk for faster issue resolution.
- Easily handle refunds and cancellations in the Support sidebar app.
- Quickly access more Shopify data by clicking the Order ID.
- Improve results by embedding live chat on your Shopify store.
6. Pipedrive
One of the most popular CRMs that offers Shopify integration is Pipedrive. You can easily manage sales, track inventory, and improve customer service all from one place. The integration helps improve customer service by giving your team easy access to customer purchase history and preferences.
When you are able to track your inventory in real time, it becomes easy to make informed decisions. When you connect your Shopify store with Pipedrive, data is automatically transferred, and you can always access the most updated information.
You can easily schedule actions in your CRM when there is activity on your Shopify store to save time and resources. This also reduces errors that result from manual data entry. You can create custom workflows by choosing triggers, actions, and searches according to your sales process.
From adding Shopify product information to sending product notifications, there’s so much that you can do with the Pipedrive CRM. As your sales team can access the information, it becomes easier for them to track customers and assist them with their purchases.
Key Features:
- Manage inventory and track sales for better customer service.
- Automate product data transfer between the platforms.
- Track your business sales and inventory in real time.
- Improve and personalize customer experiences based on their purchasing history.
7. Brevo
Brevo, formerly Sendinblue is a common choice for many Shopify stores for building better customer relationships. It helps merchants improve customer engagement and sales. Features like email automation, advanced reporting, and customizable templates help build effective campaigns.
Also, the built-in SMS marketing and chat features help merchants connect with their customers on multiple channels. Users can also segment their audiences and integrate the platform with other apps to improve customer experience.
The integration lets you set up workflows to reach out to your customers based on their activity of your Shopify store. You can also create time-sensitive product offers for your customer segments, and automate the whole process.
Brevo lets you create embedded forms, custom landing pages, etc. to make it easy for you to grow your customer list and sync your data.
Key Features:
- Seamless integration to connect with Shopify and sync customer data.
- Create automated workflows for abandoned carts and more actions.
- Analyze metrics and track performance with detailed reports and analytics.
- Target customers based on shopping behavior, purchase history, and more.
8. Zoho CRM
Zoho CRM is also a popular choice for Shopify stores that want to keep track of customer purchases and expenses. By integrating Shopify with Zoho CRM, you can easily synchronize customers, sales, and product details between the two platforms simultaneously.
You can effortlessly transfer the list of your orders and all the associated details from your Shopify store to your CRM system. Since the widget supports multiple stores, you will no longer miss an order. Moreover, as the data is synced automatically, you don’t need to make any manual updates.
Zoho CRM saves you from manual work by automating most of your Shopify-related tasks. When you add a new item to your Shopify store, it is automatically added to your Zoho Inventory. Additionally, when you make a sale, it creates a sales order and contact entry in the system automatically. The information sync between the two platforms is both time-saving and secure.
Zoho CRM’s batch tracking feature allows you to monitor the movement of each item in your inventory. This ensures you never run out of stock and always offer fresh items to your customers. Zoho Inventory helps you track the stock levels of items, even if you have multiple warehouses to manage.
Key Features:
- Automatically sync your Shopify customers to contacts or leads in Zoho CRM.
- Enable two-way sync to choose the direction of the sync.
- Manage Shopify customer records using Zoho CRM.
- View all sync details consolidated on a single dashboard.
9. ActiveCampaign
Another Shopify CRM that you may want to try your hand at is ActiveCampaign. It can help you track visitors across your website and segment your leads into different categories so that you can target them the right way.
Shopify and ActiveCampaign integration help you better engage with your shoppers throughout their buying journey with your e-commerce store. This helps you create better customer experiences that make them want to come back and buy from you again.
ActiveCampaign and Shopify let you track your customers and what they have purchased so that you can recommend what they can buy in the future. By understanding their buying behavior and engaging with them in the way they want, you can turn first-time buyers into repeat customers. You can set up notifications for your buyers to show them the next steps they must take with your brand.
When you reach out to your customers in personalized ways, it helps create a connection between you and them. This is a simple way of creating brand loyalists. You can send them timely and relevant messages and emails to offer discount offers, ask them to provide reviews, and more.
Key Features:
- Send personalized messages and emails to your shoppers based on their past purchases.
- Schedule email campaigns based on customer segmentation.
- Enter contacts into abandoned cart email automation.
- Upsell and cross-sell to shoppers after they make a purchase using automation.
10. Britix24
Bitrix24 is another CRM worth considering if you are looking for Shopify integration. In addition to Shopify integration, the platform offers several collaboration, sales channels, and marketing tools that you can integrate with the CRM to manage your business operations.
Shopify integration with Bitrix24 allows you to efficiently manage orders, products, and customers through a single platform. Once you connect the platforms, customer information, products, and orders are automatically transferred. This simplifies the task of keeping all your customer data in one place and receiving notifications when new orders are created.
Any changes you make in one platform will automatically appear in the other, eliminating the need for manual data entry and saving you a significant amount of time and effort.
Tracking customers and their purchases can lead to better engagement strategies. For instance, if a customer hasn’t made a purchase in a while, you can engage with them and offer incentives to encourage them to buy from you again.
You can also monitor whether all customer orders are being handled on time and assess the status of your sales processes. Identifying bottlenecks in a timely manner can help you improve your sales strategies.
Key Features:
- Sync products and orders in real time between Shopify and Bitrix24.
- Receive notifications when new orders are created.
- Schedule actions in Bitrix24 when an order is created.
- Set real-time sales alerts to stay updated with your daily sales.
What Features to Look for When Choosing a Shopify CRM?
If you search around, you’ll find several CRM options that integrate with Shopify. To make the right choice, identify your business needs and budget. Go for the CRM that ticks the boxes.
Not sure where to start? Here are a few important features that you must look for in your Shopify CRM.
1. Communication Across Social Channels
80% of customers expect companies to interact with them on social media. Having a CRM that can centralize and track these interactions allows you to respond promptly, engage with customers, and maintain a consistent brand presence across social channels.
2. Highly Customizable Automation Tools
In general, ecommerce businesses have diverse and evolving processes. You must choose a CRM that offers customizable automation tools to automate repetitive tasks, such as sending personalized email sequences, assigning leads to sales representatives, or triggering marketing campaigns based on customer behaviors.
3. Seamless Data Integration
Seamless data integration eliminates the need for manual data entry and data transfer between systems, reducing the risk of errors and saving time. It also enables you to make data-driven decisions with access to comprehensive, up-to-date customer information. Choose a CRM that ensures that information flows smoothly between different systems, reducing data silos and ensuring data accuracy.
Over to You
The right Shopify CRM boosts competitiveness by cutting costs, boosting sales, and growing market share. Avoid slowdowns with streamlined tools to prevent errors and improve results. All mentioned options are top CRM software choices, each with unique strengths. Your best pick depends on your business needs and goals.
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</svg></span></div><div class="mega-menu"><div class="mega-wrapper"><div class="mega-column"><h3 class="mega-title d-none menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children">1</h3><div class="mega-column-items"><a href="https://kylas.io/industry/manufacturing-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-23.svg" alt="Manufacturing" loading="lazy"></div><div class="mega-text"><h4>Manufacturing</h4><p>Scale manufacturing sales on autopilot</p></div></div></a><a href="https://kylas.io/industry/digital-marketing-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-24.svg" alt="Digital Marketing" loading="lazy"></div><div class="mega-text"><h4>Digital Marketing</h4><p>Turn campaign leads into structured client pipelines</p></div></div></a><a href="https://kylas.io/industry/it-crm-software" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-26.svg" alt="ITes" loading="lazy"></div><div class="mega-text"><h4>IT/ITes</h4><p>Smarter CRM for complex B2B tech sales</p></div></div></a><a href="https://kylas.io/industry/fintech-companies-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-21.svg" alt="Fintech" loading="lazy"></div><div class="mega-text"><h4>Fintech</h4><p>Automate customer onboarding and conversions</p></div></div></a></div></div><div class="mega-column"><h3 class="mega-title d-none menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children">2</h3><div class="mega-column-items"><a href="https://kylas.io/industry/edtech-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-18.svg" alt="Edtech" loading="lazy"></div><div class="mega-text"><h4>Edtech</h4><p>Turn demo requests into course enrollments</p></div></div></a><a href="https://kylas.io/industry/higher-education-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-19.svg" alt="Higher Education" loading="lazy"></div><div class="mega-text"><h4>Higher Education</h4><p>Smarter admissions pipelines and counsellor follow-ups</p></div></div></a><a href="https://kylas.io/industry/coaching-institutes-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-20.svg" alt="Higher Education" loading="lazy"></div><div class="mega-text"><h4>Coaching Institutes</h4><p>Convert student enquiries into enrollments seamlessly</p></div></div></a></div></div><div class="mega-column"><h3 class="mega-title d-none menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children">3</h3><div class="mega-column-items"><a href="https://kylas.io/industry/insurance-agencies-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-22.svg" alt="Insurance Agencies" loading="lazy"></div><div class="mega-text"><h4>Insurance Agencies</h4><p>Close more policies with smarter lead tracking</p></div></div></a><a href="https://kylas.io/industry/travel-crm" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-25.svg" alt="Travel" loading="lazy"></div><div class="mega-text"><h4>Travel</h4><p>Convert travel enquiries faster with intelligent sales flows</p></div></div></a><a href="https://kylas.io/industry/others" class="mega-card"><div class="mega-content"><div class="mega-icon"><img src="https://kylas.io/wp-content/uploads/2026/03/iconPlaceholder-12-1.svg" alt="Other Industries" loading="lazy"></div><div class="mega-text"><h4>Other Industries</h4><p>One intelligent CRM to scale sales across industries</p></div></div></a></div></div></div></div></li><li class="menu-item menu-item-has-mega"><div class="menu-item-link"><a href="https://kylas.io/pricing">Pricing</a></div></li><li class="menu-item menu-item-has-mega"><div class="menu-item-link"><a href="#">Resources</a><span class="dropdown-icon"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="6" viewBox="0 0 10 6" fill="none">
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</svg></span></div><div class="mega-menu"><div class="mega-wrapper"><div class="mega-column"><h3 class="mega-title menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://kylas.io/articles">Articles and Blogs</a></h3><div class="mega-column-items"><a href="https://kylas.io/growth-with-kylas" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Growth with Kylas</h4><p>Master sales, automation, and growth with Kylas.</p></div></div></a><a href="https://kylas.io/sales-effectiveness-articles" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Sales Effectiveness</h4><p>Tips, tactics, and frameworks built for growing sales teams.</p></div></div></a><a href="https://kylas.io/crm-productivity-articles" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>CRM Productivity Articles</h4><p>Choose, implement, and get the most out of your CRM.</p></div></div></a></div></div><div class="mega-column"><h3 class="mega-title menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"><a href="https://kylas.io/free-resources">Free Resources</a></h3><div class="mega-column-items"><a href="https://kylas.io/infobytes-free-resources" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Infographics</h4><p>Sales and CRM essentials, simplified into visual guides.</p></div></div></a><a href="https://kylas.io/guides-free-resources" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Videos</h4><p>Learn sales strategies and CRM best practices in minutes.</p></div></div></a><a href="https://kylas.io/template-free-resources" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Templates</h4><p>Ready-to-use email, call, and sales planning templates. .</p></div></div></a></div></div><div class="mega-column"><h3 class="mega-title menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children">More Resources</h3><div class="mega-column-items"><a href="https://kylas.io/webinars" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Webinars</h4><p>Expert-led sessions on growth, automation, and CRM best practices.</p></div></div></a><a href="https://kylas.io/how-to-videos" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>How to videos</h4><p>Real businesses, real results. See how growing teams win with Kylas.</p></div></div></a><a href="https://kylas.io/customer-stories" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Customer Stories</h4><p>Watch, learn, and get the most out of every Kylas feature.</p></div></div></a><a href="https://kylas.io/case-study" class="mega-card"><div class="mega-content"><div class="mega-text"><h4>Case Studies</h4><p>See the numbers behind every Kylas success story.</p></div></div></a></div></div></div></div></li><li class="menu-item menu-item-has-mega"><div class="menu-item-link"><a href="https://kylas.io/refer-and-earn">Refer & Earn</a></div></li><li class="menu-item menu-item-has-mega"><div class="menu-item-link"><a href="https://kylas.io/growth-with-kylas">Growth with Kylas</a></div></li></ul> </div>
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<form class="leadform" id="leadform" action="" accept-charset="UTF-8" method="post">
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value="">
<input type="hidden" name="utm_medium" id="utm_medium" class="utm_medium"
value="">
<input type="hidden" name="utm_campaign" id="utm_campaign" class="utm_campaign"
value="">
<input type="hidden" name="adName" id="adName" class="adName"
value="">
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<input class="required textonly" type="text" name="partnerName" id="partnerName"
placeholder="Enter Partners Name" />
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<!-- <label for="email">Email</label> -->
<input class="required email" type="email" name="email" id="leademail"
placeholder="Enter Your Email" />
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<input class="required textonly" type="text" name="fullname" id="username"
placeholder="Enter Your Name" minlength="3" />
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<!-- <label for="email">Phone</label> -->
<input name="dial_code" class="leaddialcode readonly-code" id="leaddialcode"
type="submit" oninput="this.value = this.value.replace(/e/gi, '')" value="91" />
<input class="required number leadphone" type="number"
oninput="this.value = this.value.replace(/e/gi, '')" step="1" name="phone"
id="leadphone" placeholder="Enter Your Phone" minlength="7" maxlength="14" />
<input name="country" class="leadcountry" id="leadcountry" type="hidden"
value="IN" />
</div>
<div class="pos-rel">
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<input type="hidden" class="" name="password" id="password"
placeholder="Enter Your Password" value="Apple123!@#" />
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<input class="" type="text" name="companyName" id="companyname" placeholder="Company name" minlength="3" />
</div-->
<!-- <div class="div-row mg-tp-0"> -->
<div class="form-control mg-tp-0">
<input class="required pos-rel companyname" type="text" name="companyName"
id="companyname" placeholder="Company name" />
</div>
<div class="form-control mg-tp-0">
<select name="companysize" id="companysize" class="select_opt required">
<option selected="selected" disabled>Select Size of Sales Team</option>
<!-- <option value="15973">1-4</option> -->
<option value="15974">5-9</option>
<option value="15975">10-19</option>
<option value="15976">20-49</option>
<option value="15977">50-99</option>
<option value="15978">100-249</option>
<option value="15979">250-499</option>
<option value="15980">500-999</option>
<option value="15981">1000+</option>
</select>
</div>
<!-- <input type="text" name="honeypot" style="display: none;"> -->
<!-- <div class="form-control row-6 mg-tp-0">
<input class="required lettersonly" type="text" name="designation" id="designation" placeholder="Designation" minlength="3" />
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<select name="companyindustry" id="companyindustry" class="select_opt"></select>
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<div class="form-control row-12 mg-tp-0">
<select name="cfCompanyRevenue" id="cfCompanyRevenue" class="select_opt required">
<option selected="selected" disabled>Company Revenue (in INR)</option>
<option value="1273594">0 - 20 cr</option>
<option value="1273595">21 cr - 50 cr</option>
<option value="1273596">51 cr - 100 cr</option>
<option value="1273597">100 cr - 500 cr</option>
<option value="1273598">> 500 cr</option>
</select>
</div> -->
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<div class="col-12" style="padding: 0;">
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<form class="leadform" id="smsform" action="" accept-charset="UTF-8" method="post"
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<input type="hidden" name="oldotp" id="oldotp" value='' />
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<input type="hidden" name="kylasleadphone" id="kylasleadphone" value='' />
<input type="button" style="cursor:pointer" name="resendotp" id="resendotp"
value="Resend OTP">
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sent again, Please check your mobile.</small>
<small class="resentfailed" style="display:none;color:red;font-size:14px;">Please try
again.</small>
<small class="wrongotp" style="display:none;color:red;font-size:14px;">Please check OTP
once
again.</small>
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<div class="col-12" style="padding: 0;">
<button class="btn theme-btn text-white mg-tp-10 otpverify" id="free-crm-submit"
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href="https://kylas.io/terms-of-service" class="a-link">terms</a> and
you acknowledge having read our <a href="https://kylas.io/privacy"
class="a-link">privacy policy</a></small><small>I authorize Kylas Technologies Pvt.
Ltd.
& its representatives to contact me with updates and notifications via
Email/SMS/WhatsApp/Call. This will override DND/NDNC.</small></p>
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fetchpriority="high">
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<p class="flextxt">4.7/5 rating on G2 and 4.8/5 Capterra</p>
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<p class="flextxt">Native Agentic AI</p>
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<a href="https://kylas.io/tag/integration">
integration </a>
<a href="https://kylas.io/tag/shopify-crm">
Shopify CRM </a>
<a href="https://kylas.io/tag/shopify-integration">
Shopify integration </a>
</div>
</div>
</div>
</div>
<div class="col-9">
<article class="blog-article">
<div class="mb-4 img-main">
<img width="1024" height="600" src="https://kylas.io/wp-content/uploads/2023/09/Existing_Blog_Image_1.jpg" class="img-fluid rounded wp-post-image" alt="10 Best CRMs that Integrate with Shopify" loading="lazy" fetchpriority="low" decoding="auto" srcset="https://kylas.io/wp-content/uploads/2023/09/Existing_Blog_Image_1.jpg 1024w, https://kylas.io/wp-content/uploads/2023/09/Existing_Blog_Image_1-300x176.jpg 300w, https://kylas.io/wp-content/uploads/2023/09/Existing_Blog_Image_1-768x450.jpg 768w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /> </div>
<h1 class="mb-3">10 Best CRMs That Integrate With Shopify in 2026</h1>
<p class="text-muted mb-4 dated">Posted on September 15, 2023 by Shagun Sharma </p>
<div class="content">
<p class="wp-block-paragraph">“Customer is king” holds truer than ever, as modern customers are well-informed about their preferences. Sales teams constantly juggle retaining loyal customers while pursuing new leads, relying on past order histories to encourage repeat purchases.</p>
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<p class="wp-block-paragraph">However, managing vast amounts of customer data for a personalized experience is a challenge for many eCommerce businesses. With 80% of customers willing to share personal information for tailored interactions, a single misstep can disrupt the experience. A robust CRM system replaces messy spreadsheets, streamlining data management and empowering teams to efficiently handle customer relationships.</p>
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<p class="wp-block-paragraph">Shopify in itself is a robust ecommerce platform. Integrating your Shopify store with a CRM can give your ecommerce business a new direction. With a Shopify CRM, you can:</p>
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<ul class="wp-block-list">
<li>Improve <a href="https://kylas.io/crm-basics/how-sales-crm-software-helps-improve-lead-conversion" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">lead conversion</mark></span></a></li>
</ul>
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<ul class="wp-block-list">
<li>Increase brand awareness</li>
</ul>
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<ul class="wp-block-list">
<li>Address your customer’s after-sales concerns</li>
</ul>
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<p class="wp-block-paragraph">Keep reading to understand the worth of a Shopify CRM for your ecommerce business.</p>
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<div class="wp-block-ht-block-toc is-style-outline htoc htoc--position-wide toc-list-style-plain" data-htoc-state="expanded"><span class="htoc__title"><span class="ht_toc_title">Table of Contents</span></span>
<div class="htoc__itemswrap">
<ul class="ht_toc_list">
<li class=""><a href="/kylas-io/#htoc-why-does-your-shopify-store-need-a-crm">Why does your Shopify Store Need a CRM?</a></li>
<li class=""><a href="/kylas-io/#htoc-top-6-benefits-of-integrating-a-crm-into-your-shopify-store">Top 6 Benefits Of Integrating A CRM Into Your Shopify Store</a></li>
<li class=""><a href="/kylas-io/#htoc-what-are-the-best-crms-that-integrate-with-shopify1"> What are the Best CRMs that Integrate with Shopify?</a></li>
<li class=""><a href="/kylas-io/#htoc-what-features-to-look-for-when-choosing-a-shopify-crm">What Features to Look for When Choosing a Shopify CRM?</a></li>
<li class=""><a href="/kylas-io/#htoc-over-to-you">Over to You </a></li>
</ul>
</div>
</div>
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<h2 id="htoc-why-does-your-shopify-store-need-a-crm" class="wp-block-heading"><strong>Why does your Shopify Store Need a CRM?</strong></h2>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<div class="wp-block-image">
<figure class="aligncenter size-full"><img decoding="async" width="800" height="450" class="wp-image-18931" title="10 Best CRMs that Integrate with Shopify" src="https://kylas.io/wp-content/uploads/2023/09/Why-does-your-Shopify-Store-Need-a-CRM.jpg" alt="10 Best CRMs that Integrate with Shopify" srcset="https://kylas.io/wp-content/uploads/2023/09/Why-does-your-Shopify-Store-Need-a-CRM.jpg 800w, https://kylas.io/wp-content/uploads/2023/09/Why-does-your-Shopify-Store-Need-a-CRM-300x169.jpg 300w, https://kylas.io/wp-content/uploads/2023/09/Why-does-your-Shopify-Store-Need-a-CRM-768x432.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></figure>
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<p class="wp-block-paragraph">Ecommerce businesses, whether small startups or established giants, face the challenge of attracting new customers while retaining and nurturing existing ones. An ecommerce CRM integration, like a Shopify CRM, serves as the digital nerve center to streamline these efforts.</p>
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<p class="wp-block-paragraph">If you’re unsure why you should consider a CRM for your Shopify store, here are a few compelling reasons to explore an ecommerce CRM integration for better efficiency and growth.</p>
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<h2 id="htoc-top-6-benefits-of-integrating-a-crm-into-your-shopify-store" class="wp-block-heading"><strong>Top 6 Benefits Of Integrating A CRM Into Your Shopify Store</strong></h2>
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<p class="wp-block-paragraph">Integrating a CRM with your Shopify store transforms customer management, streamlining processes and enhancing personalized experiences. </p>
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<p class="wp-block-paragraph">Here are six key benefits:</p>
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<h3 id="htoc-1-customer-data-management" class="wp-block-heading" style="font-size: 22px;">1. <strong>Customer Data Management</strong></h3>
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<p class="wp-block-paragraph">The primary benefit of the best CRM for ecommerce stores is that it can help you collect, organize, and centralize customer information. From customer contact details to past interactions, you can have the data you need at your fingertips. This can further help understand your customers and tailor your marketing and sales efforts.</p>
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<h3 id="htoc-2-personalized-customer-experience" class="wp-block-heading" style="font-size: 22px;">2. <strong>Personalized Customer Experience</strong></h3>
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<p class="wp-block-paragraph">A CRM can help <a href="https://kylas.io/business-growth/the-complete-guide-to-market-segmentation-for-small-business-growth" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">segment your customer base</mark></span></a> on various criteria such as demographics, purchase behavior, and preferences. The segmentation helps you create personalized marketing campaigns and product recommendations.</p>
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<p class="wp-block-paragraph">Also, based on the customer’s past engagement with your brand, you can track their inquiries, complaints, and requests to offer more efficient and personalized assistance. It also helps in ensuring that no customer falls through the cracks.</p>
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<h3 id="htoc-3-better-cross-selling-opportunities" class="wp-block-heading" style="font-size: 22px;">3. <strong>Better Cross-Selling Opportunities</strong></h3>
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<p class="wp-block-paragraph">A CRM can help you understand your customer behavior and preferences, further helping you proactively address their issues. You can use your customer purchasing habits to target your customers on their interests. This can improve conversions and average order size.</p>
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<h3 id="htoc-4-improved-efficiency" class="wp-block-heading" style="font-size: 22px;">4. <strong>Improved Efficiency</strong></h3>
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<p class="wp-block-paragraph">When everyone in your organization uses a CRM, it becomes easier to have everyone on the same page even if the workflow changes. The information that someone enters into the system gets shared by everyone else using the CRM and helps you improve efficiency.</p>
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<h3 id="htoc-5-workflow-automation" class="wp-block-heading" style="font-size: 22px;">5. <strong><a href="https://kylas.io/crm-basics/workflows-automation-sales-crm-software-benefits" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">Workflow Automation</mark></span></a></strong></h3>
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<p class="wp-block-paragraph">You can automate many routine tasks such as sending order confirmations, abandoned cart reminders, shipping notifications, and follow-up emails using a CRM. This helps you focus on more strategic activities.</p>
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<h3 id="htoc-6-analytics-and-reporting" class="wp-block-heading" style="font-size: 22px;">6. <strong>Analytics and <a href="https://kylas.io/features/reports" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">Reporting</mark></span></a></strong></h3>
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<p class="wp-block-paragraph">CRMs help gain insights into your business’s health through analytics and reporting features. You can track <a href="https://kylas.io/sales-effectiveness/kpis-for-sales" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">key performance indicators (KPIs)</mark></span></a> like customer acquisition cost, customer lifetime value, and conversion rates. These insights help you make data-driven decisions to improve your ecommerce business strategy.</p>
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<h2 id="htoc-what-are-the-best-crms-that-integrate-with-shopify1" class="wp-block-heading"><strong> What are the Best CRMs that Integrate with Shopify?</strong></h2>
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<div class="wp-block-image">
<figure class="aligncenter size-large"><img decoding="async" class="wp-image-24395" src="https://kylas.io/wp-content/uploads/2023/09/Top-Crm-Shopify-1024x576.jpg" alt="" /></figure>
</div>
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<p class="wp-block-paragraph">There are a number of CRMs that let you integrate with Shopify. The best ones to consider include:</p>
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<h3 id="htoc-1-kylas-sales-crm1" class="wp-block-heading"><strong>1. Kylas Sales CRM</strong></h3>
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<p class="wp-block-paragraph"><a href="https://kylas.io/" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;">Kylas Sales CRM</span></a> is a popular choice among growing businesses due to its user-friendly interface and affordability. Another reason to consider it is its Shopify integration.</p>
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<p class="wp-block-paragraph">You can seamlessly sync your Shopify customer data with Kylas to streamline your business processes and customer engagement. When a new customer registers on your Shopify store to make a purchase, Kylas automatically creates a lead entry, including contact details and relevant information. This enables targeted marketing efforts and personalized messages.</p>
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<p class="wp-block-paragraph">The integration also allows you to automatically add different deals for a single customer who makes multiple purchases. Each deal entry contains important information about the product, customer specifications, price, and the deal’s status. With these deals readily available for each contact, you can better understand your customers’ purchase behavior and tailor your sales strategies accordingly.</p>
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<p class="wp-block-paragraph">Additionally, you can track abandoned carts, identify products of interest, and target customers with personalized communication across various media. You can set up workflows to automate this entire process.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Sync data between the Shopify store and Kylas CRM.</li>
</ul>
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<ul class="wp-block-list">
<li>Automatically capture leads when a customer signs up for your Shopify store.</li>
</ul>
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<ul class="wp-block-list">
<li>Auto-create contacts and deals each time a customer adds a product to their shopping cart.</li>
</ul>
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<ul class="wp-block-list">
<li>Track abandoned carts and retarget them.</li>
</ul>
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<h2 id="htoc-how-to-integrate-your-shopify-store-with-kylas" class="wp-block-heading"><strong>How to Integrate your Shopify Store with Kylas?</strong></h2>
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<p class="wp-block-paragraph"><strong>To <a href="https://app.kylas.io/marketplace/all-apps/app-details/6e99af12-6e31-41da-ac21-1359f4f9eae5"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">integrate Kylas with Shopify</mark></span></a> all you need to do is:</strong></p>
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<ul class="wp-block-list">
<li>Go to Kylas Marketplace.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Click on the Shopify marketplace app.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Install the app.</li>
</ul>
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<ul class="wp-block-list">
<li>Configure your Shopify app settings and start using it.</li>
</ul>
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<div class="wp-block-image">
<figure class="aligncenter size-full"><a href="https://www.youtube.com/watch?v=txUfWTuLJNQ" target="_blank" rel="noreferrer noopener"><img decoding="async" width="480" height="360" class="wp-image-22375" src="https://kylas.io/wp-content/uploads/2024/11/txUfWTuLJNQ-HQ-1.jpg" alt="how to integrate shopify with Kylas CRM" srcset="https://kylas.io/wp-content/uploads/2024/11/txUfWTuLJNQ-HQ-1.jpg 480w, https://kylas.io/wp-content/uploads/2024/11/txUfWTuLJNQ-HQ-1-300x225.jpg 300w" sizes="(max-width: 480px) 100vw, 480px" /></a></figure>
</div>
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<h3 id="htoc-2-hubspot1" class="wp-block-heading"><strong>2. HubSpot</strong></h3>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><a href="https://www.hubspot.com/" target="_blank" rel="noreferrer noopener">HubSpot</a> is one of the most loved CRMs for a number of reasons. Shopify integration is another reason that can be considered to choose it as your go-to CRM. You can easily sync your Shopify customers, products, and deals into HubSpot.</p>
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<p class="wp-block-paragraph">The integration offers advantages like smart CTAs in content, abandoned cart email nurturing, product-specific re-engagement ads, and much more. Based on the data collected from your Shopify store, you can personalize your customer communication. You can automate your processes and ensure that no lead slips through the cracks.</p>
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<p class="wp-block-paragraph">With the Hubspot-Shopify integration, you can generate more traffic to your brand and increase your revenue from both new and existing customers.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Analyze your Shopify data in HubSpot.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Automatically sync products, contacts, and orders.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Segment contacts based on products.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Automate ecommerce campaigns.</li>
</ul>
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<h3 id="htoc-3-agile-crm1" class="wp-block-heading">3. <strong>SendPulse</strong></h3>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><a href="https://sendpulse.com/features/crm">SendPulse</a> is a versatile CRM and marketing automation platform that works well for Shopify stores focused on email, SMS, and messenger marketing. With its Shopify integration, you can sync customer data from your store into SendPulse and use it to power personalized campaigns and automated workflows.</p>
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<p class="wp-block-paragraph">The integration allows Shopify merchants to collect and sync customer emails and phone numbers, trigger marketing messages, and grow their audience using on-site pop-ups. Based on customer activity and purchase data, you can create targeted email and SMS campaigns to re-engage shoppers and drive repeat purchases.</p>
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<p class="wp-block-paragraph">SendPulse also supports automation through workflows and third-party tools like Zapier, making it a solid option for small to mid-sized ecommerce businesses that want multichannel communication without overly complex setup.</p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Sync Shopify customers and contact details with SendPulse</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Collect leads via pop-ups and subscription forms</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Create automated email, SMS, and messenger campaigns</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Segment customers for targeted promotions</li>
</ul>
<ul class="wp-block-list">
<li style="list-style-type: none;">
<ul></ul>
</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul></ul>
<ul class="wp-block-list">
<li>Integrate Shopify events with SendPulse using automation tools</li>
</ul>
<ul class="wp-block-list">
<li style="list-style-type: none;">
<ul></ul>
</li>
</ul>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<ul></ul>
<h3 id="htoc-3-agile-crm11" class="wp-block-heading"><strong>4. Agile CRM</strong></h3>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><a href="https://www.agilecrm.com/" target="_blank" rel="noreferrer noopener">Agile CRM</a> is also an excellent choice for CRM integration with Shopify. It can help improve your bottom line by increasing conversions. The Shopify integration is designed to transform your customers’ browsing into actual purchases.</p>
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<p class="wp-block-paragraph">Once you’ve connected your Shopify store to the CRM, you can automate email reminders to encourage customers to complete their purchases. You can also send personalized newsletters, and follow-ups, and collect feedback to enhance your customers’ shopping experience.</p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph">The integration allows you to take full advantage of data synchronization between the platforms, consolidating information related to your contacts, purchase history, and payment records in one place.</p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph">Whenever a Shopify event occurs, you can trigger automated actions based on predefined rules. If necessary, you can also automate follow-ups for all your in-store processes.</p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Trigger actions whenever a Shopify event occurs.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Automatically sync data between your Shopify store and Agile CRM.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Track your customers with advanced contact-level web analytics.</li>
</ul>
<div class="wp-block-spacer" style="height: 20px;" aria-hidden="true"> </div>
<ul class="wp-block-list">
<li>Send automated reminders to your customers.</li>
</ul>
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<h3 id="htoc-5-zendesk-sell1" class="wp-block-heading"><strong>5. Zendesk Sell</strong></h3>
<div class="wp-block-spacer" style="height: 30px;" aria-hidden="true"> </div>
<p class="wp-block-paragraph"><a href="https://www.zendesk.com/in/marketplace/" target="_blank" rel="noreferrer noopener">Zendesk Sell</a> is a popular choice for CRM, and it’s no surprise that many Shopify store owners prefer it. It helps manage leads and directs sales through various communication channels.</p>
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<p class="wp-block-paragraph">Sales reps can access all customer data in one platform, providing a personalized customer experience. Based on customer interactions, they can process refunds and cancellations and review customer details and Shopify orders to ensure accuracy.</p>
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<p class="wp-block-paragraph">By eliminating the need to switch between apps, this improves efficiency and allows reps to access order information, billing, and shipping within their CRM. This boosts productivity, enhances customer satisfaction, and ultimately increases customer lifetime value.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
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<ul class="wp-block-list">
<li>Access Shopify data in Zendesk for faster issue resolution.</li>
</ul>
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<ul class="wp-block-list">
<li>Easily handle refunds and cancellations in the Support sidebar app.</li>
</ul>
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<ul class="wp-block-list">
<li>Quickly access more Shopify data by clicking the Order ID.</li>
</ul>
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<ul class="wp-block-list">
<li>Improve results by embedding live chat on your Shopify store.</li>
</ul>
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<h3 id="htoc-6-pipedrive1" class="wp-block-heading"><strong>6. Pipedrive</strong></h3>
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<p class="wp-block-paragraph">One of the most popular CRMs that offers Shopify integration is <a href="https://www.pipedrive.com/" target="_blank" rel="noreferrer noopener">Pipedrive</a>. You can easily manage sales, track inventory, and improve customer service all from one place. The integration helps improve customer service by giving your team easy access to customer purchase history and preferences.</p>
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<p class="wp-block-paragraph">When you are able to track your inventory in real time, it becomes easy to make informed decisions. When you connect your Shopify store with Pipedrive, data is automatically transferred, and you can always access the most updated information.</p>
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<p class="wp-block-paragraph">You can easily schedule actions in your CRM when there is activity on your Shopify store to save time and resources. This also reduces errors that result from manual data entry. You can create custom workflows by choosing triggers, actions, and searches according to your sales process.</p>
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<p class="wp-block-paragraph">From adding Shopify product information to sending product notifications, there’s so much that you can do with the Pipedrive CRM. As your sales team can access the information, it becomes easier for them to track customers and assist them with their purchases.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
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<ul class="wp-block-list">
<li>Manage inventory and track sales for better customer service.</li>
</ul>
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<ul class="wp-block-list">
<li>Automate product data transfer between the platforms.</li>
</ul>
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<ul class="wp-block-list">
<li>Track your business sales and inventory in real time.</li>
</ul>
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<ul class="wp-block-list">
<li>Improve and personalize customer experiences based on their purchasing history.</li>
</ul>
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<h3 id="htoc-7-brevo1" class="wp-block-heading"><strong>7. Brevo</strong></h3>
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<p class="wp-block-paragraph"><a href="https://www.brevo.com/" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">Brevo</mark></span></a>, formerly Sendinblue is a common choice for many Shopify stores for building better customer relationships. It helps merchants improve customer engagement and sales. Features like email automation, advanced reporting, and customizable templates help build effective campaigns.</p>
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<p class="wp-block-paragraph">Also, the built-in SMS marketing and chat features help merchants connect with their customers on multiple channels. Users can also segment their audiences and integrate the platform with other apps to improve customer experience.</p>
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<p class="wp-block-paragraph">The integration lets you set up workflows to reach out to your customers based on their activity of your Shopify store. You can also create time-sensitive product offers for your customer segments, and automate the whole process.</p>
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<p class="wp-block-paragraph">Brevo lets you create embedded forms, custom landing pages, etc. to make it easy for you to grow your customer list and sync your data.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
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<ul class="wp-block-list">
<li>Seamless integration to connect with Shopify and sync customer data.</li>
</ul>
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<ul class="wp-block-list">
<li>Create automated workflows for abandoned carts and more actions.</li>
</ul>
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<ul class="wp-block-list">
<li>Analyze metrics and track performance with detailed reports and analytics.</li>
</ul>
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<ul class="wp-block-list">
<li>Target customers based on shopping behavior, purchase history, and more.</li>
</ul>
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<h3 id="htoc-8-zoho-crm" class="wp-block-heading" style="font-size: 22px;">8. <strong>Zoho CRM</strong></h3>
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<p class="wp-block-paragraph"><a href="https://www.zoho.com/crm/enterprise/" target="_blank" rel="noreferrer noopener"><span style="text-decoration: underline;"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);">Zoho CRM</mark></span></a> is also a popular choice for Shopify stores that want to keep track of customer purchases and expenses. By integrating Shopify with Zoho CRM, you can easily synchronize customers, sales, and product details between the two platforms simultaneously.</p>
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<p class="wp-block-paragraph">You can effortlessly transfer the list of your orders and all the associated details from your Shopify store to your CRM system. Since the widget supports multiple stores, you will no longer miss an order. Moreover, as the data is synced automatically, you don’t need to make any manual updates.</p>
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<p class="wp-block-paragraph">Zoho CRM saves you from manual work by automating most of your Shopify-related tasks. When you add a new item to your Shopify store, it is automatically added to your Zoho Inventory. Additionally, when you make a sale, it creates a sales order and contact entry in the system automatically. The information sync between the two platforms is both time-saving and secure.</p>
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<p class="wp-block-paragraph">Zoho CRM’s batch tracking feature allows you to monitor the movement of each item in your inventory. This ensures you never run out of stock and always offer fresh items to your customers. Zoho Inventory helps you track the stock levels of items, even if you have multiple warehouses to manage.</p>
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<p class="wp-block-paragraph"><strong>Key Features:</strong></p>
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<ul class="wp-block-list">
<li>Automatically sync your Shopify customers to contacts or leads in Zoho CRM.</li>
</ul>
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<ul class="wp-block-list">
<li>Enable two-way sync to choose the direction of the sync.</li>
</ul>
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<ul class="wp-block-list">
<li>Manage Shopify customer records using Zoho CRM.</li>
</ul>
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<ul class="wp-block-list">
<li>View all sync details consolidated on a single dashboard.</li>
</ul>
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<h3 id="htoc-9-activecampaign" class="wp-block-heading" style="font-size: 22px;">9. <strong>ActiveCampaign</strong></h3>
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<p class="wp-block-paragraph">Another Shopify CRM that you may want to try your hand at is <a href="https://www.activecampaign.com/" target="_blank" rel="noreferrer noopener"><mark class="has-inline-color has-vivid-cyan-blue-color" style="background-color: rgba(0, 0, 0, 0);"><span style="text-decoration: underline;">ActiveCampaign</span></mark></a>. It can help you track visitors across your website and segment your leads into different categories so that you can target them the right way.</p>
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<p class="wp-block-paragraph">Shopify and ActiveCampaign integration help you better engage with your shoppers throughout their buying journey with your e-commerce store. This helps you create better customer experiences that make them want to come back and buy from you again.</p>
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<p class="wp-block-paragraph">ActiveCampaign and Shopify let you track your customers and what they have purchased so that you can recommend what they can buy in the future. By understanding their buying behavior and engaging with them in the w